Tracy Collins Email & Phone Number

San Antonio, Texas, United States

Lackland Air Force Base, Texas, United States

New Braunfels, Texas, United States

• Selected for a 12-week internship program, leading and managing office operations, ensuring timely completion to the satisfaction of executive leadership.
• Supported the team in achieving placement goals by screening resumes, conducting phone interviews, and tracking candidate progress.
• Streamlined onboarding process for greater efficiency, resulting in reduced time to placement.
• Posted job openings, screened resumes, and scheduled interviews to fill positions with qualified candidates.
• Conducted thorough job analyses to develop accurate job descriptions and specifications.
• Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.

Austin, Texas, United States

• Direct advisor to the Chief of Operations and Deputy Chief Operations Officer in all matters pertaining to recruitment and accession criteria.
• Managed daily operations of over 350 full-time employees and over 3,000 part-time employees.
• Directed and coached 23 personnel at six different locations, resulting in improved performance and productivity by reducing throughput times by 33%.
• Coordinated and instructed technical training for 180 recruiting personnel, enhancing their skills and effectiveness, increasing organizational efficiency.
• Developed policy and processes, increasing contract rates from 85% to 96%.
• Analyzed and reported monthly on key performance and talent acquisition metrics to senior management.

San Antonio, Texas, United States

• Led a team of five, serving as a key liaison between federal and state organizations, ensuring effective communication and situational awareness across all leadership tiers.
• Developed and implemented an electronic tracking system in SharePoint/Teams, reducing user error by 85% and streamlining processes.
• Provided guidance and instruction on policies, processes, and procedures to over 70 Talent Acquisition and Retention Specialist, ensuring adherence to standards and compliance.
• Achieved a 100% quality control accuracy rate, minimizing issues and delays during employee onboarding and training.
• Developed strong relationships with hiring managers across various departments, ensuring a seamless transition for new employees into their respective teams.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Del Valle, TX

• Led ten executive leaders on Key Performance Indicators (KPI), resulting in a 23% improvement in employee compliance for three consecutive years.
• Developed and provided strategic training to 25 key personnel across the sub-division in multiple human resource management systems (HRMS) that increased their competency in key areas.
• Managed the disbursement of over $1.2M in retention incentives to employees, improving delinquency reporting metrics over 25% for multiple years.
• Collaborated with HR partners across the organization to implement targeted retention strategies, reducing employee turnover rates from 15% to 5%.
• Implemented transformational organizational changes to align resources and personnel to meet strategic goals.

Austin, Texas Area

Iraq, Austin, TX

Bachelor Of Science - Bs, Environmental Management, 3.59

Activities and Societies: National Society of Leadership and Success

Associate Of Arts - Aa, General Studies