Tracy Mikolajewski

Tracy Mikolajewski Email and Phone Number

Account Manager: Office @ Wayfair Professional
Alpharetta, GA, US
Tracy Mikolajewski's Location
Alpharetta, Georgia, United States, United States
About Tracy Mikolajewski

Results-driven and meticulous SaaS Sales and Customer Success Manager with 10 years’ experience in sales strategy, operations management, and customer service. Highly proficient in MEDDIC Methodology and customer satisfaction..Effective communicator, passionate about leveraging expertise to enhance customer experienceSkilled in MEDDIC methodology and Sandler/Spin selling styles.Authorized to work in the US for any employer

Tracy Mikolajewski's Current Company Details
Wayfair Professional

Wayfair Professional

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Account Manager: Office
Alpharetta, GA, US
Website:
bit.ly/2sTR9VU
Employees:
295
Tracy Mikolajewski Work Experience Details
  • Wayfair Professional
    Account Manager: Office
    Wayfair Professional
    Alpharetta, Ga, Us
  • Sprockets.Ai - Hr Saas
    B2B Enterprise Sales And Customer Success Manager
    Sprockets.Ai - Hr Saas Aug 2022 - Nov 2024
    • Enhance B2B stakeholder performance by conducting quarterly business reviews (QBRs) and coaching on key performance indicators (KPIs)• Resolve customer inquiries and complaints by providing excellent customer service• KPI’s include NPS (90% achieved), expansion (125% of upsell/cross-sell) and renewals (100% achieved) while exceeding quota (125%) year over year.• Working full Enterprise sales cycle to close via HubSpot and Salesforce• Spearheaded new hire onboarding project by drafting standard operating procedures and collaborating with internal teams, streamlining processes and enhancing new hire understanding by 50%.
  • Everycloud, Part Of Hornetsecurity Group
    Cybersecurity Account Executive | Customer Success Manager
    Everycloud, Part Of Hornetsecurity Group May 2019 - Jul 2022
    Richmond, Surrey, Gb
    Top SaaS performer working with GTM groups to drive the success of net-new and renewal sales, by working cross-functionally with different departments, using O365, Teams, Zoom, Skype for Business, Salesforce, among others.Responsibilities include the ability to establish strong business relationships at the executive level, with an advanced set of solution selling capabilities. Orchestrate and deliver strong sales presentations, while coordinating with multiple resources within an account. Increase account growth by actively identifying opportunities upon contract renewal.
  • Trello
    Enterprise Sales | Enterprise Account Management (Remote); Trello (Acquired By Atlassian)
    Trello Apr 2016 - Apr 2019
    New York, Us
    Hunter/Farmer SaaS role working B2B full sales cycle to Salesforce closure via creative and interactive virtual product demo's (Zoom), phone and email to Enterprise level prospects; Collaborating with SaaS customer-base to best understand and advise on "what are they looking to do" in order to upsell, cross-sell, decrease churn and provide exceptional ROI.
  • Comcast Business
    Enterprise Account Executive
    Comcast Business Jul 2014 - Oct 2015
    Philadelphia, Pa, Us
    Responsible for mid-size and large businesses. Design and deliver sales presentations to prospective clients. Develop sales territory, actively generates new leads with targeted businesses through various prospecting activities
  • Opsource Inc. (Acquired By Dimension Data)
    Senior Cloud Sales Executive
    Opsource Inc. (Acquired By Dimension Data) Mar 2012 - Apr 2014
    Top Enterprise Cloud Sales Representative 2012-2014 responsible for building and retaining clients within Cloud-based technology (IaaS, SaaS, PaaS)

Tracy Mikolajewski Skills

Salesforce.com Saas Cloud Computing Solution Selling Enterprise Software Lead Generation Crm Account Management Virtualization New Business Development Professional Services Business Development Software As A Service Cold Calling Vmware Strategic Partnerships Global E Commerce Cloud Storage Consultative Selling Style Direct Sales Managed Services Sales Process Sales Operations Sales Data Center B2b Unified Communications Channel Partners Webex E Commerce Optimization Seo Sem Customer Satisfaction Selling Vmware Certified Professional 4 Executive Compensation Planning Executive Pay Equity Compensation Customer Retention Start Ups Kanban Salesforce Public Speaking

Tracy Mikolajewski Education Details

  • California State University, Fullerton
    California State University, Fullerton
    Public Relations
  • Landmark
    Landmark

Frequently Asked Questions about Tracy Mikolajewski

What company does Tracy Mikolajewski work for?

Tracy Mikolajewski works for Wayfair Professional

What is Tracy Mikolajewski's role at the current company?

Tracy Mikolajewski's current role is Account Manager: Office.

What is Tracy Mikolajewski's email address?

Tracy Mikolajewski's email address is tr****@****orm.com

What is Tracy Mikolajewski's direct phone number?

Tracy Mikolajewski's direct phone number is (844) 873*****

What schools did Tracy Mikolajewski attend?

Tracy Mikolajewski attended California State University, Fullerton, Landmark.

What are some of Tracy Mikolajewski's interests?

Tracy Mikolajewski has interest in Animal Welfare, Children, Environment.

What skills is Tracy Mikolajewski known for?

Tracy Mikolajewski has skills like Salesforce.com, Saas, Cloud Computing, Solution Selling, Enterprise Software, Lead Generation, Crm, Account Management, Virtualization, New Business Development, Professional Services, Business Development.

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