Tracy M. Leung Email & Phone Number

• Implemented unilateral calendar management for the CEO and his Leadership Team direct reports across time zones for our global offices. • Independently responsible for liaising with Private Equity Board Members and their EAs to create and maintain board meeting schedules with proactive attention to changes and spontaneous meetings. • Designed annual schedule of recurring pacing meetings for the entire company and required attendees, as an active participant with full understanding of content. • Integral participant in highly confidential due diligence processes as related to corporate organizational structure and mergers and acquisitions.• Utilized Concur software from inception of domestic and international trip planning through to the reconciliation and submission of expenses in multiple currencies for the entire Leadership Team and colleagues to offices in EMEA and APAC locations, including Visas and government documentation, with full administrative support for customized corporate and personal events.

I have been using the benefit of my extensive experience to train and counsel people in my network. I am holding coaching seminars for the Zoom platform. I have also developed and deployed a comprehensive marketing and publicity campaign for multiple social media sites.

New Jersey, United States

• Provided comprehensive travel itineraries for Executives and colleagues to offices in EMEA and APAC locations, including Visas and government documentation, with full administrative support for customized corporate and personal events.• Proactively managed event planning budget, procurement, and price negotiations; domestic/international event location selections; menu development; team-building activities; IT support designation; expense report submission, vendor payments, and initiating NDAs/Confidentiality Agreements. • Compiled updates from seven business units to produce a weekly Flash status report for the Chief Risk Officer.• Utilized Taleo (Oracle) and proprietary HR portals to establish and post internal/external job listings, and managed new hire on-boarding with coordination across HR, Compliance Training, IT, and Security departments.• Responsible for Monthly Town Hall room reservations and video and dial-in connectivity for 600+ GCRO employees worldwide from 8 locations. Meetings were followed up with presentation distribution and upload to intranet site. • Fiduciary control over Diversity and Inclusion departmental vendor invoice processing. Responsible for liaising with vendors to secure invoices and 1099s or W9s. Populated vendor tracking database.• Served as Corporate Social Responsibility (CSR) Team leader with American Red Cross to liaise with employees during donation drives. • Volunteered with LGBTQA+ Employee Resource Group (ERG) to raise funds for Annual Prom/Tuition drive (Hudson Pride). Manned a weeklong booth to solicit sales of contributions via raffle-ticket purchases for prizes donated by executives. Consistently collected over $5,000 that was company matched, dollar for dollar.

• Entrusted with the highest level of confidentiality in all aspects of the family's day-to-day functions• Serve as primary point of contact for the family's personal,business and charitable foundation interests - 24/7• Maintain detailed calendar – for business, personal and non-profit board affiliations with strict adherence to denominational observance• Liaise with ambassadors, military, political, industry and religious leaders.• Arrange complex domestic and international travel, via commercial and private jet, for personal, business and diplomatic agendas • Coordinate with household staff, suppliers and vendors to facilitate scheduling and maintenance for the family's various properties• Event plan private functions which include extensive family and friends at multiple destinations• Fiduciary responsibility for household expenses, finances and family's personal credit rating.• Designated as administrator for all credit card accounts, household, auto and medical insurance.• Financial administrator for non-profit foundation, including the tracking and processing of charitable donations• Process and manage accounts payable/receivable, domestic payroll, and bank and investment accounts – utilizing Quicken and Quickbooks Software • Organize quarterly and annual income tax records for the accountant; produce and process Federal and State employment tax filings; process quarterly Sales tax filings

• Maintain the highest level of confidentiality and discretion with all aspects of the office of the CEO including but not limited to management and personnel changes, sensitive Board and Committee materials and critical detail pertaining to strategy or M&A.• Prioritize correspondence, phone calls and emails to maximize the CEO’s direction and focus.• Maintain detailed calendar – for both corporate and non-profit board affiliations and arranged complex domestic and international travel, via commercial and private jet, for diplomatic agendas and other venues• Supervise and manage special department projects; event planning; coordination and creation of materials for shows and Board Meetings. • Liaise with fellow colleagues and executives to facilitate communication with the CEO. Cultivate inter-personal relationships with contemporaries that foster cooperative accords. • Fiduciary responsibility for expense reimbursements.• Liaise with Building Management to coordinate office maintenance, cleaning and visitor security; ensure that appearance of the main public areas (kitchen, lobby, supply room) is maintained to a high professional standard; manage the reception area to ensure effective telephone and mail communications both internally and externally. • Supervise the maintenance of office equipment, including copier, fax machine, etc. and review expenditures for cost-effectiveness and accuracy. • Negotiate with vendors to get the best price and service. • Liaise with employment agencies to fill the Administrative Assistant position. Create custom templates, specific to the Company’s needs, to test prospective candidates. Conduct interviews to vet candidates for final executive selection.• Supervise and manage the performance of the Administrative Assistant

Www.Thesimsresource.Com

**Full-time position (40 hrs/wk: mornings, evenings and weekends)The Sims Resource (TSR) is the oldest and largest worldwide fan site dedicated to Electronic Arts (EA) Sims game franchise. I served as their Community and Social Media Manager for 10 years. During that time TSR underwent a change in ownership, redefined their business model, and EA released three progressively different versions of the Sims game. I successfully managed my staff and TSR’s community (membership +1 Million users) through each significant milestone. My responsibilities with TSR included, but were not limited to:• Primary Administrator for the Community forums, chat room, guestbook and user content areas • Administrative contributor to TSR's Facebook and Twitter accounts• Developed a mastery of the forum software (vBulletin) and chat software (mIRC)• Created a comprehensive doctrine to set an age-appropriate standard that was implemented and enforced site-wide• Personally recruited, trained and managed a worldwide staff of +12 volunteer moderators, establishing 24/7 monitoring presence• Liaised with fellow Community website owners to foster camaraderie and amicable cooperation• Created and compered ongoing competitions and contests across several versions of the game• Represented TSR on multiple visits to community events at Electronic Arts (EA)• Maintained high level relationships with production managers at EA • Hosted several chat events with EA and fellow community website owners• Liaised with contributing artists to inspire and expand their game play content designs

• Maintained the highest level of confidentiality and discretion with all aspects of the office of the CEO including but not limited to management and personnel changes, sensitive Board and Committee materials and critical detail pertaining to strategy or M&A.• Prioritized correspondence, phone calls and emails to maximize the CEO’s direction and focus.• Maintained detailed production schedules - specific to seasonal fashion rotations and product development• Coordinated routine store visits and floor sets for new merchandise• Provided customer service and support for issues escalated to the Executive Office• Maintained extensive library of industry publications and fashion magazines• Maintained detailed travel calendar – for both corporate and non-profit board affiliations and arranged complex domestic and international travel, via commercial and private jet, for diplomatic agendas and other venues• Supervised and managed special department projects; event planning; coordination and creation of materials for shows and Board Meetings. • Liaised with fellow colleagues and executives to facilitate communication with the CEO. Cultivated inter-personal relationships with contemporaries that foster cooperative accords. • Fiduciary responsibility for expense reimbursement

Education record

Education record

Education record