Hello there! I'm a mid-level UX Designer with a focus on accessibility and AI solutions, and I'm excited to connect with you. I'm passionate about getting to know people and their stories, and I bring a non-traditional, early-career perspective to my work. With over a decade of experience in customer service, I made the decision to return to school during the pandemic and have been working my way into the field of UX design ever since.Currently, I am currently a FinTech designer at Walmart, where I collaborate with our finance teams to find innovative ways to help data tell the story in a visually appealing way. Additionally, I'm pursuing my B.S. in Technology and Design at Arkansas State University and have completed a Project Management Certificate at Spelman University.I've also had the opportunity to participate as a panel member, speak on a podcast, and contribute to a charity function supporting scholarships for our local college.In my role as a passionate UX Designer, I work closely with product teams to tackle complex user experience challenges. I prioritize ensuring that the user's voice is heard through methods such as interviewing, creating personas, journey mapping, and seeking validation based on thorough research. Drawing from my knowledge in interaction design, HCI, graphic design, integrated design, and hierarchy, I effectively translate user insights into elegant product solutions. Whether I'm working from a UI design pattern library or starting from scratch using tools like Figma, Adobe XD, and Balsamiq, I am able to bring designs to life. With experience in the Agile software development process, I am skilled at presenting design ideas to product management, engineers, and business stakeholders, while also meticulously documenting and maintaining UI design specifications.