Tracy N. Allen Email & Phone Number

Temecula, Ca, Us

Lake Elsinore, California, United States

- Sourced and developed self-generated leads and appointments with potential customers.- Conducted at minimum, two in-home solar sales presentations a week to people interested in a clean energy solution.- Efficiently worked in both team and individual settings.- Managed a pipeline of customers via salesforce, from beginning of sale to close.- Hit sales quota of five deals every month.- Helped management with reporting on KPI’s and communicated my forecast monthly. - Had to be self-motivated and enthusiastic on a daily basis to gain new business.

San Diego, California, United States

- Responded to internal and external complaints by suggesting technology solutions or operation modifications to cater to the customer’s business needs.- Exceeded sales plan 108% by generating profitable UPS revenue growth through the development of new business and the retention of existing business within assigned accounts. - Analyzed customers’ current supply chain needs to create appropriate solutions.- Created future negotiation processes or strategies by helping stakeholders understand the possible implications of decisions.- Conducted research to identify customer needs, customer acceptance criteria, perceived value, and overall impact of products/services on customers.- Awarded Bronze level for World of Champions year 2020.- Negotiated agreements in complex situations by anticipating objections and overcoming resistance.

Los Angeles, California, United States

- Built successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.- Conducted sales calls by traveling to customer sites for face-to-face meetings to gather information about their business and identify opportunities for solutions.- Collaborated with operations to implement accounts with special needs to adequately handle customers’ shipping needs.- Grew the territory 20% by implementing new business as well as maintaining an account base of 150 accounts.- Demonstrated an in-depth knowledge of UPS's products, services, and customer facing technology solutions across multiple business units.

Los Angeles, California

- Responsible for the creation, updating, distribution and implementation of marking collateral.- Manages entire review and approval of Collateral through colleagues in the Legal and Compliance department as well as the design/layout process with Creative Services.- Under tight deadlines, working collaboratively with lines of business, product owners and various colleagues ranging from VP and EVP level.- Manages, tracks, and reports on the marketing collateral from inception and completion.- Owns and maintains the Marketing Resource Center including but not limited to: inventory, colleague account administration, and assisting with operations of the website.

Thousand Oaks, California

- Maintained P&L responsibility; financial planning to include analysis, forecasting, and reporting.- Led strategic business and marketing planning for branch to align with corporate imperatives.- Increased branch revenue 3% per month; net profit increase of 10%.- Increased market share which resulted in need for additional 60 fleet vehicles.- Improved customer satisfaction survey results from 77% to 84% satisfaction.- Hired, managed, trained and mentored 6 direct reports.

Simi Valley, California

- Promoted to manage larger branch location.- Managed purchasing, budgeting and accounting.- Managed 10 direct reports and drove revenue increase of 5% per month with net profit of 8%.- Achieved highest customer satisfaction score in the region of 94%. - Handled resolution of customer service issues.

Canyon Country, California

- Promoted to manage larger branch location.- Created and executed staff development strategies; increased employee engagement, satisfaction and promotion.- Increased market penetration resulting in addition of 10 fleet vehicles to branch.- Developed operational action plan and exceeded performance objectives.

Santa Barbara, California

- Promoted to Manager Assistant from Trainee.- Drove branch to highest sales revenue in region.- Earned Airport Matrix MVP award two months in a row. - Developed 2 direct reports to promotion.

Thousand Oaks, California

- Highest additional revenue in area with an average of 200 tickets per month. - Attended 9 area sales MVP events.- Sold optional products, while achieving highest sales numbers all while maintaining exceptional customer service.

Northridge, California

•Awarded full athletic scholarship junior year of high school. •Excellent time management, balanced 40+ hour practice week,training, competition, and travel schedule, in addition to maintaining good grades•Received first team all league in 2009.•Best defensive player 2011.•Started all 4 years, team captain junior and senior year.•Effectively managed communications between 14 team members. •Coachable dedicated team player, willing and eager to succeed.