Tracy Noell Email & Phone Number

Winston-Salem, NC, US

Serving as Board Member for AARF (Animal Adoption and Rescue Foundation). Facilitating mission to rescue cats and dogs in our community. I provide leadership for our Community Outreach events.

• Consulting and IT Contracting in Project Management, Business Analysis, Systems Analysis and Technical Trainer roles for private companies and educational organizations. Contracts include:
• Eisai, RTP/Durham, NC
• Walker and Associates, Inc., Welcome, NC
• Inmar, Winston-Salem, NC
• Republic Mortgage Insurance Company, Winston-Salem, NC
• UNC at Greensboro, Greensboro, NC

Waltham, MA, US

Collaborate with technical team to support Documentum based applications and infrastructure maintenance of both production and non-production environments. Also, work on defect fixes/new feature development, problem tickets and tasks.In addition to release and change request activities, promote standard processes and proactively take measures to empower.

Charlotte, North Carolina, US

• Systems Analyst IINovember 2021 to April 2023Served as Systems Analyst with Financial Systems Application team supporting production systems for Liquidity Risk Management regulatory reporting compliance with SAP HANA.
• Reporting/BI team with RDD (Requirements Definition Document) development, creation and support of custom SharePoint document libraries to upload, review and track for the varied states for the RDD process. Team.
• BPC Planning and Forecasting team with support for Blueprint and TDDs (Technical Design Documents) development, SharePoint support, and automation of process chains with ESP and ConnectDirect job scheduling.
• SAP courses included:
• 5-day SAP BW Query Design and Analysis training (BOBJ).
• 6-day IFB Bank Analyzer training.

Nutley, NJ, US

Supporting pharmaceutical company with Documentum content management system in a validated GxP environment. Serving as interface between business and technical teams, conducting user interviews, developing use cases and specification documents. Developing and creating automated end-user training for Eisai custom Documentum environment.

Chicago, IL, US

• Managed projects implementing RedCarpet, the SilkRoad life event application leveraging Software as a Service (SaaS). In addition to project scope validation, development and implementation of the project plan, web.
• Managed up to nine simultaneous projects leveraging ProjectPath and CentralDesktop.
• Developed Onboarding Portal Websites for a wide range of Customers across diverse industries applying HTML, CSS and JavaScript leveraging, DreamWeaver and Adobe Acrobat.

Greensboro, NC, US

• Full-time employeeProvided imaging and content management solutions to Customers, working with the Account Manager throughout the sales cycle and developing of the ROI justification for proposals. Once an order was.
• Managed up to twelve simultaneous projects leveraging Microsoft Project and the Microsoft Office suite.
• Implemented imaging solutions leveraging EMC Documentum, Stellent, Kofax Ascent, and Captovation.

Winston-Salem, NC, US

• Inmar/Stratapult -- Full-time employeeActively managed teams of IT professionals for projects, support, and training with internal and external Clients, including RemoteRelief, Internet and Intranet Websites, and EDI.
• Worked with team to develop and implement Sarbanes-Oxley/SAS 70 process audit implementation and compliance.
• Managed programming staff maintaining and enhancing AS400/ iSeries RPG applications for A/R, A/P, and Client Operations.
• Served as Project Manager for Windows-based EDI Administration (GIS - GenTran Integration Suite) and CBC (ChargeBack Control) projects.
• Managed support team maintaining Stratapult hosted services sites and directly supported Windows and Linux Client Websites (.NET, HTML, Visual Basic, Java, ASP, Site Server, Active Directory, and SQL) with tools.
• Leveraged Rational UML Tools (Rational Rose, RequisitePro, and SoDA), including running UML group review sessions with Clients for requirements gathering, validation and documentation.

Winston-Salem, NC, US

Full-time contractProvided programming and end user support for ViewPoint – based on Cognos Impromptu, a client/server ad-hoc reporting tool running on the HP9000 platform. Created and maintained the web-based help system, created technical and end-user documentation, developed and delivered end-user training.

Part-time contractDeveloped Access-based solutions for both Sales Force Lead Tracking and Satisfaction Survey projects. Conducted needs assessments, developed prototypes and final solutions, developed technical documentation and installed in production environment. Transitioned support to Walker help desk.

Winston-Salem, NC, US

Full-time contractPerformed user interviews, consolidated and automated the input into a database for mortgage reinsurance industry analysis and reporting. Assisted with supervising the outsourced contracting resources (25 people) developing and testing the new corporate software system.

Winston-Salem, NC, US

Full-time employeeAfter analyzing the wide range of forms, times cards, bill of lading and logistics requirements for trucking company, created and managed project plan for implementing content imaging solution. Supported end users with Application and technology training needs.

Winston-Salem, NC, US

• Full-time employeeServed as process improvement agent for corporate projects.Selected Achievements:
• Analyzed, developed and delivered Client Server training for internal and external clients.
• Developed ViewPoint based on Cognos Impromptu, a client/server ad-hoc reporting tool running on the HP9000 platform. Created the business case, coordinated with third-party vendors, implemented the metadata structures.
• Served as co-team leader and supervised the PowerBuilder programming to deliver the client-server project on time and under budget.
• Coordinated desktop computer purchase requisitions and installations. Managed the process for developing the CMS business case for upgrading to a Windows-based office automation environment.

Winston-Salem, NC, US

• Formerly Sara Lee Direct -- Full-time employeeProvided on-going hardware and software support for 1,500 DOS-based PC and Macintosh computer users. Promoted to Training Administrator and developed and delivered training.
• Developed and delivered group desktop computer training sessions.
• Managed partnership program with Forsyth Tech for evening computer classes in corporate facility.
• Installed software and hardware for desktop computer systems.
• Served with teams rolling out division-wide access to the Novell network, e-mail, and Windows applications.

Greensboro, NC, US

Full-time employeeProvided computer training and consulting support for 12,000 students, faculty and staff on both DOS-based PCs and Macintosh computer systems. Also provided consulting expertise for automation tasks and projects.

Full-time employeeManaged the Training and Support department with three direct reports delivering desktop computer training and support to 200+ companies throughout the Triad. Designed and delivered both individual and group training sessions. Team operated as a profit center, generating 5% to 10% net profit each month.

Full-time employeeProvided business and technical interface with Keyword customers. Also, served as backup System/36 operator.This small software shop in Thomasville, GA, filed for bankruptcy in November, 1983 and abruptly closed down the same week.

Global, US

Served as a technical writer (held "Confidential" security clearance) upon graduation from Virginia Tech in 1982 (full time) until I relocated to GA in May, 1983. Worked summers starting in 1978 while home from college doing office administration and courier runs to/from Langley/NASA installation in Hampton, VA.

Bs, Economics And Public Administration

Education record