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Tracy O. Email & Phone Number

Driving Customer Excellence and Team Success at ON24
Location: Bedford, Massachusetts, United States 15 work roles 4 schools
1 work email found @on24.com LinkedIn matched
4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email t****@on24.com
LinkedIn Profile matched
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Current company
Role
Driving Customer Excellence and Team Success
Location
Bedford, Massachusetts, United States

Who is Tracy O.? Overview

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Quick answer

Tracy O. is listed as Driving Customer Excellence and Team Success at ON24, based in Bedford, Massachusetts, United States. AeroLeads shows a work email signal at on24.com and a matched LinkedIn profile for Tracy O..

Tracy O. previously worked as Senior Customer Success Manager - Global Enterprise at On24 and Senior Customer Success Manager at Forrester. Tracy O. holds Ba, Political Science And Sociology from University Of Massachusetts Lowell.

Company email context

Email format at ON24

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*@on24.com
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AeroLeads found 1 current-domain work email signal for Tracy O.. Compare company email patterns before reaching out.

Profile bio

About Tracy O.

I am a customer-obsessed and strategically focused professional with a robust background in cross-cultural and international roles. My passion for travel fuels my love for learning and drives me to seize new experiences and opportunities whenever they arise.

Current workplace

Tracy O.'s current company

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ON24
On24
Driving Customer Excellence and Team Success
AeroLeads page
15 roles · 21 years

Tracy O. work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager - Global Enterprise

Current

San Francisco, CA, US

-Successfully manage and retain a diverse portfolio of global clients, surpassing $8 million in ARR.-Act as a trusted advisor to key stakeholders and C-suite executives, optimizing product and service utilization.-Proactively identify upsell and cross-sell opportunities to drive revenue growth.-Implement customized onboarding and adoption strategies for.

Jun 2022 - Present

Senior Customer Success Manager

Cambridge, MA, US

-Managed a diverse portfolio exceeding $5M, focusing on high-tech, advanced manufacturing, and healthcare sectors, achieving increased retention and engagement.-Led cross-functional training initiatives and redesigned client onboarding processes following a merger, ensuring a smooth transition to a unified Salesforce.com platform.

Jul 2021 - Jun 2022

Sr. Client Engagement Manager

Cambridge, MA, US

-Managed a portfolio exceeding $3M in the high-tech, advanced manufacturing, and healthcare sectors, driving increased utilization and retention rates.

Jan 2019 - Jul 2021

Sr. Client Engagement Manager

Wilton, CT, US

-Implemented proactive strategies to nurture and strengthen ongoing client relationships, emphasizing effective onboarding, engagement, and retention initiatives

Aug 2018 - Jan 2019

Account Manager

Wilton, CT, US

-Proactively managed and expanded client relationships within designated territory.-Developed and presented value-driven sales proposals to C-level decision-makers in marketing, product, and sales roles across B2B organizations.

Jan 2017 - Jul 2018

National Manager: Special Markets And Sales Operations

Bingley, West Yorkshire, GB

-Managed direct sales efforts targeting professional membership bodies, non-profits, foundations, societies, and associations across North America, promoting and selling products and services tailored to their needs.

Oct 2016 - Jan 2017

Strategic Account Manager

Bingley, West Yorkshire, GB

-Led the Inside Sales and Operations team.-Oversaw strategic sales opportunities and accounts across North America, including emerging markets.-Provided training and coaching to new Business Managers on systems, processes, and effective customer sales strategies.Orchestrated the North American Conference and Tradeshow program in collaboration with.

Aug 2015 - Oct 2016

Business Manager And Product Development Manager

Bingley, West Yorkshire, GB

-Led proactive sales management and expansion of database products aimed at academic, corporate, and public institutions, specializing in major academic library consortia. -Provided market insights and project management expertise to drive new initiatives within the education sector, focusing specifically on case studies and simulations.-Developed.

Oct 2014 - Aug 2015

Business Manager

Bingley, West Yorkshire, GB

-Led proactive management and growth of sales for database products targeting academic, corporate, and public institutions, including major academic library consortia.-Successfully negotiated licenses and agreements to enhance product accessibility and adoption.-Managed comprehensive conference and tradeshow programs within designated territory.-Served as.

Feb 2011 - Oct 2014

Account Manager Americas Books And Canadian Accounts

Bingley, West Yorkshire, GB

-Oversaw reseller accounts for a book sales program, presenting new publications to key print book resellers and e-book aggregators, and highlighting key titles to buyers.-Collaborated with distribution partners to efficiently fulfill customer orders, manage inventory, and reduce end-of-year returns.

Jul 2010 - Feb 2011

Senior Client Services Coordinator

US

Orchestrated client accounts in collaboration with account directors to secure speaking engagements at premier industry events for multiple clients.

Mar 2008 - Sep 2008

Intern

Massachusetts State House
2005 - 2006 ~1 yr
Team & coworkers

Colleagues at ON24

Other employees you can reach at alliancebernstein.com. View company contacts →

4 education records

Tracy O. education

Ba, Political Science And Sociology

University Of Massachusetts Lowell

Certificate In Publishing, Publishing

Boston University

Education record

Fairleigh Dickinson University

Education record

Semester At Sea / Ise
FAQ

Frequently asked questions about Tracy O.

Quick answers generated from the profile data available on this page.

What company does Tracy O. work for?

Tracy O. works for ON24.

What is Tracy O.'s role at ON24?

Tracy O. is listed as Driving Customer Excellence and Team Success at ON24.

What is Tracy O.'s email address?

AeroLeads has found 1 work email signal at @on24.com for Tracy O. at ON24.

Where is Tracy O. based?

Tracy O. is based in Bedford, Massachusetts, United States while working with ON24.

What companies has Tracy O. worked for?

Tracy O. has worked for On24, Forrester, Siriusdecisions, Emerald Group Publishing, and The Catchpole Corporation.

Who are Tracy O.'s colleagues at ON24?

Tracy O.'s colleagues at ON24 include Mahesh Kheny, Jyothi Mittapalli, Chad Kern, Kumar Rajesh, and Kevin Flatley.

How can I contact Tracy O.?

You can use AeroLeads to view verified contact signals for Tracy O. at ON24, including work email, phone, and LinkedIn data when available.

What schools did Tracy O. attend?

Tracy O. holds Ba, Political Science And Sociology from University Of Massachusetts Lowell.

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