Tracy Ogilo Email and Phone Number
As a seasoned User-Centric Product Manager, I bring over 1 year of invaluable experience to the table. I am not just passionate about crafting digital solutions; I am dedicated to creating impactful products that solve real-life problems and elevate daily experiences. My track record in product development and lifecycle management, coupled with a robust skill set encompassing administration, project management, and customer service, underscores my commitment to excellence.Collaboration, teamwork, and an unwavering work ethic define my professional ethos. I don't just adapt to change; I thrive on it. I participated in the I4G & Mono virtual Fintech Hackathon in the year 2021, I played a pivotal role as a UI designer, developing ideas, concept & crafting solutions to the challenge poised working with my team remotely, our solutions made it to the top 10 list. Noteworthy projects in my portfolio include a Fintech product streamlining banking statements, a voting platform solving issues with voting in real time and a dynamic food delivery website connecting vendors and users.I am not just a product manager; I am a tech-savvy problem solver. My resilience and innovative mindset make me a goal-getter who embraces challenges and transforms them into opportunities.SUMMARY-Over 1 year of experience in product management, with a strong focus on building and managing digital solutions across industries like fintech and education technology.-Currently leading the development of Primussuite, a SaaS product tailored to the needs of MFBs, NEO banks, and digital banks and a Real Estate SaaS Product.- Skilled in Agile project management, organizing sprint meetings, and creating detailed project plans to ensure successful outcomes.-Adept at collaborating with cross-functional teams to drive product success and meet business objectives.- Strong background in user-centric design, problem-solving, and enhancing customer experiences.- Proficient in tools like Jira, Confluence, Figma, Miro, Slack, and Google Suite.-Skilled in product lifecycle management, from concept to execution and optimization.Let's connect and explore how I can contribute to your organisation’s success by building the products your customers crave.
Nerdzfactory Company
View- Website:
- nerdzfactory.co
- Employees:
- 5
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Product Management FacilitatorNerdzfactory CompanyLagos, Nigeria
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Product TrainerNerdzfactory Company Oct 2024 - PresentLagos State, NigeriaTraining over 100 participants in the product management track within the TechBridge program, part of the IDEAS project (Innovation Development and Effectiveness in the Acquisition of Skills) funded by the World Bank in partnership with Federal Government of Nigeria and NBTE.Delivering comprehensive, hands-on learning experiences designed to develop core product management skills and practical application in Nigeria’s tech industry.Leading sessions on essential PM concepts, tools, and methodologies, guiding participants through real-world applications and industry-relevant case studies.Fostering an environment for participants to develop problem-solving, strategic thinking, and innovation-driven skills to excel in product management roles. -
Product ManagerXanotech Solutions Jan 2023 - PresentLagos State, Nigeria2024- Building Primussuite, a Software as a service product that meet the needs of digital banking solution for MFB’s, NEO banks & digital banks. - Working with cross functional teams to deliver timely on features development on the product roadmaps.- Facilitating daily syncs in actualisation of tasks and removing of any impediments to timely delivery.2023-Manage the product lifecycle of a Learning Management System.-Oversee product feature updates and managed the development team to ensure project deadlines were met on time.-Organized sprint meetings to facilitate communication and ensure project milestones are achieved.-Develop and implement project plans and timelines to ensure successful project outcomes. -
Product Management InternSuit Plus Feb 2024 - Sep 2024• Carried out research working with product team to validate product idea, identifying market trends, customer needs and opportunities.• Developed Product Requirements Documents and prioritization of productFeatures.• Worked with cross functional teams (Design and engineering) to ensure the design is in sync with PRD and ensuring timelines are met.
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Product ManagerKreative Space Sep 2023 - Dec 2023Lagos State, Nigeria- Led the ideation process, conceptualizing the vision and core features of Kreative Space to address the needs of content creators in Nigeria.-Developed comprehensive Product Requirement Documents (PRDs), outlining feature specifications, user stories, and acceptance criteria for the Kreative Space platform.-Conducted extensive user research to understand the pain points and preferences of content creators, incorporating feedback into the product roadmap.- Executed validation exercises, including surveys, interviews, and prototype testing, to validate product assumptions and iterate on features accordingly.- Facilitated user interviews with content creators in Nigeria, gathering qualitative insights to inform product decisions and enhance user experience.- Developed a clear problem statement for Kreative Space, articulating the challenges faced by content creators in collaborating and showcasing their work effectively.
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Administrative OfficerLoveworld Publishing Limited Mar 2021 - Aug 2023Lagos, Nigeria• Coordinates and schedules cross-functional meetings with senior management, project managers, and ensures timely delivery of milestones and goals • Streamlines team's daily operations by creating a dynamic scheduling system that optimized time allocation and reduced meeting times by 30%• Prepares periodic evaluation reports and performance scorecards to track and improve productivity• Drafts effective E-Mail correspondence and feedback reports• Monitors and reports project progress to ensure timely completion.• Manages staff compliance with company policies and regulations• Develop and implement performance analysis strategies to enhance organizational efficiency, productivity, and profitability.
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Graduate TraineeLoveworld Publishing Limited Mar 2020 - Mar 2021Lagos State, Nigeria•Organised over 20 strategic meetings, and training, deployed over 2,000 communications emails and reminders with follow-up calls made to recipients.•Prepared monthly periodic, half-year, and annual reports•Effective feedback reporting and email communications•Improved staff compliance with policies and systems by 60%.•Prepared compliance scorecards which resulted in a 95% increase across all metrics.•Monitored work schedule, and projects and gave prompt reminders which resulted in the timely delivery of projects.• Prepared quarterly and on-demand budgets
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Classroom FacilitatorBuako Community Secondary School.(Ube) Mar 2019 - Mar 2020Rivers State• Developed and implemented effective lesson plans to improve Junior Secondary student understanding of Mathematics• Evaluated and monitored the performance of students in mathematics, and implemented strategies to enhance their performance.• Identified and recommended creative resources to help grasp complex mathematical concepts.
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Bank 737 Product MarketerGuaranty Trust Aug 2016 - Dec 2016Port Harcourt, Rivers, Nigeria• Successfully onboarded 5,000+ new downliners on the Bank 737 digital products, providing comphrehensive guidance on product features and benefits.• Effectively resolved customers complaints related to the Bank 737 digital products, ensuring customer satisfaction and retention.• Resolved compliants for over 1,000 customers regarding the 737 digital products.• Provided technical support to customers on various features of the 737 product and online banking platform.• Documented customer complaints, feedback and recommendations to enhance services.• Collected and analyzed customer usage data for the Bank 737 digital products, generating detailed reports for management review -
Customer Service InternGuaranty Trust Apr 2015 - Apr 2016Port Harcourt, Rivers, Nigeria• Enrolled more than 5,000 customers on the BVN platform and provided assistance in resolving BVN-related issues.• Assisted in the vetting and uploads of account opening packages• Delivered efficient, timely, and courteous customer service at all times• Demonstrated proficiency in navigating multiple computer systems and applications and utilized search tools to find informations.• Filed documents and operated a range of office machines.
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Electrical Engineering InternKessman Nigeria Limited Nov 2014 - Aug 2015Port Harcourt, Rivers, Nigeria•Monitored control panels and took part in flow station electrical panel upgrade.•Assisted in the maintenance and repairs of electrical equipments.• Troubleshooting and rectification of electrical device faults in generators.
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Customer Service RepresentativeWestend Nigeria Limited Apr 2010 - Dec 2011Port Harcourt, Rivers, Nigeria•Received clients bookings and reservations •Received incoming calls and made out going calls.I •Issued receipts of payments and confirmed clients ordeds•Balance daily account
Tracy Ogilo Education Details
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Petroleum Training Institute, Delta StateElectrical And Electronics Engineering -
Covenant Polytechnic Abia StateUpper Credit
Frequently Asked Questions about Tracy Ogilo
What company does Tracy Ogilo work for?
Tracy Ogilo works for Nerdzfactory Company
What is Tracy Ogilo's role at the current company?
Tracy Ogilo's current role is Product Management Facilitator.
What schools did Tracy Ogilo attend?
Tracy Ogilo attended Petroleum Training Institute, Delta State, Covenant Polytechnic Abia State.
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