Tracy Pelon Email & Phone Number

New York City, New York, Us

Celonis is the leader in Execution Management Systems (EMS) that lifts barriers to execution capacity to maximize business performance.

Redwood City, California, Us

Redwood City, California, Us

Key Responsibilities===============▪️ Manage/develop a team of high-performing Technical Writers and Community Managers▪️ Experience working directly with globally distributed teams▪️ Drive the content strategy for multiple platforms with cross-functional teams▪️ Measure success and effectiveness of deliverables▪️ Innovate delivery methods to produce high-quality content for product features/APIs▪️ Drive change to use-case based content to support key developer scenarios & workflows▪️ Define projects and set goals▪️ Thorough understanding of the software development (SDLC) and Agile ▪️ Thrive in a fast-paced, ever-changing environment▪️ Proactive and open-minded attitude to resolving problems and delivering result▪️ Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner

Redwood City, California, Us

San Francisco, Ca, Us

Key Responsibilities===============• Improve publishing processes by optimizing people, process, and tools.• Lead and develop a staff of over 30 people comprised of 3 groups: Production Operations, Publishing Systems/Reporting, and Web Technologies.• Recommended technology, software, and workflow enhancements to improve overall publishing processes and productivity• Sourced and developed key relationships with strategic partners/vendors• Drove the development of technology tools to improve the organization's usability and accessibility of operational data and reporting systems• Designed and implemented automation technologies to eliminate manual processes and improve efficiencies• Created training and mentoring programs to provide advancement opportunities while fulfilling organizational needs. Set goals and measured performance.• Partnered with COO/CFO on new initiatives, budgets, cost/expense analysis and management of key performance indicatorsKey Accomplishments: =================• Improved publishing operations efficiencies at PLoS by more than 50%, during exponential growth, all while maintaining same staff levels.• Drove the RFP and software selection process for implementing and migrating a business critical journal management system, to a new system. This included migration of historical data, KPI reporting systems, new workflows for seven PLOS journals with no downtime. Successfully shutdown of EJP and integrated historical data into new data structures.• Currently implementing new direct-to-XML technologies that will considerably reduce article production times and substantially reduce costs.

San Francisco, Ca, Us

Key Responsibilities===============• Managed several software project teams including AutoCAD and AutoCAD LT Technical Publications, Tools & Technology groups, and API documentation group. • Often referred to as the “Project Lead/Evangelist” for new tools and technologies. Researched and led the movement to incorporate new emerging online help technologies into Autodesk’s flagship products, AutoCAD and AutoCAD LT by presenting the business case and project design plans to management teams in order to achieve approval, resources, and budgeting. • Managed and contributed to all “in-product” user assistance materials and online help components for AutoCAD and AutoCAD LT. Designed and engineered the information structure, user interface, online help and user assistance components• Wrote project specifications and scheduled tasks to coincide with major software milestones. Worked with the team to implement tasks on time and on budget.• Researched and conducted usability tests to determine how to improve user experience and productivity of software and adjusted project specification to fit user’s needs.• Converted print and online materials into web-friendly formats in order to facilitate sharing of content in other AutoCAD-based product families and provide dynamic content to improve user experience.