Tracy Knight

Tracy Knight Email and Phone Number

Commercialization Manager @ Kerry
tralee, kerry, ireland
Tracy Knight's Location
Illinois, United States, United States
Tracy Knight's Contact Details

Tracy Knight personal email

n/a
About Tracy Knight

Currently employed as an AHN Commercialization Manager at Kerry Ingredients.

Tracy Knight's Current Company Details
Kerry

Kerry

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Commercialization Manager
tralee, kerry, ireland
Website:
kerry.com
Employees:
9773
Tracy Knight Work Experience Details
  • Kerry
    Commercialization Manager - Ahn Applied Health And Nutrition
    Kerry Nov 2023 - Present
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  • Kerry
    Sap Plant Maintenance Superuser
    Kerry Mar 2023 - Nov 2023
    Buffalo-Niagara Falls Area / Remote
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  • Kerry
    Sap Sustainability Taskforce Sme Transportation
    Kerry Apr 2022 - Mar 2023
    SAP Transportation Subject Matter Expert - supporting site system usage reviews to define gaps in process and data. Develop corrective action to improve system usage, functionality, and user experience of SAP and E2Open the Transportation Management System.Analysis of current SAP batch delivery creation for data integrity as well as system configuration to support optimal delivery creation to reduce aging stock as well as product stock levels. Onboarding of acquired companies into SAP for OTI.
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  • Kerry
    Sap Oti Implementation Superuser
    Kerry Jan 2019 - Apr 2022
    Beloit, Wisconsin
    Order to Invoice, Supply and Demand Planning Superuser as our company transitions from MAPICS to SAP over a series of 9 deployments. Worked with a cross functional team to develop a solution for inter company orders crossing ERP platforms leveraging EDI to support order creation. Supported customer order EDI setups and user training in SAP EDI. OTI Data collection, cleansing, and loading. LDR process definition and documentation. Developed SAP deployment customer communication. Presented the SAP solution to sales, customer care, and key customers in order to better prepare them to support the SAP transition with their customers. Analyzed and prepared customer contact data for load into SAP. Worked with quality on the Certificate of Analysis automated distribution solution. Facilitated User Acceptance Testing and Business Simulation Testing with 100% completion rate of all scenarios across multiple releases. Support cutover activities with order load validations and PGLS for users.
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  • Kerry
    Customer Care Manager
    Kerry Apr 2014 - Jan 2019
    Beloit, Wisconsin
    Supervise team of 14 Senior Customer Care professionals whose role is more of an account manager. Grow team skills with a focus on problem solving and critical thinking. Last year as manager had 9 team members elevated into more advanced roles outside of customer care.1) Directly supervise, coach and develop Customer Care Representatives.2) Represent Customer Care as part of a cross functional team in acquisitions of other companies. Identify integration opportunities and issues. Gather customer requirements and review setups in order to support the acquisition process..3) Liason between Customer Care and other departments on process improvement projects.4) EDI Optimization Project - Examining our existing EDI process to reduce manual touches and increase efficiency without IT development. Includes discovery phase researching existing capabilities, documenting processes, training, and developing a sustainability plan.5) Analyzing Customer Care processes with a team of managers to target process improvements and efficiencies to reduce opportunities for error and develop streamlined processes.6) Interviewing, hiring, and training employees.7) Balancing workloads and delegating responsibilities.8) Develop close, working relationships with customers
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  • Steelseries
    Supply Chain Analyst
    Steelseries Apr 2010 - Jan 2012
    1) Developing and advancing SteelSeries process and data capabilities in order to advance SteelSeries distribution, supplier, and customer capabilities.2) Analyzing and managing Global data through the Navision system. 3) Implementing continuous process improvements and best practices with internal teams, external customers, and suppliers.4) Track and conduct detailed analysis (by SKU) of forecast to actual shipments, sales forecast to actual sales to determine accuracy in overall forecasting numbers. 5) Manage and evaluate true demand and production requirements, inventory levels, inventory turns, Return Material Authorization (RMA) reports, End of Life (EOL) and Obsolescence material analysis, freight and material cost analysis which could include scrap and write down analysis. 6) Support the IT team with system analysis, developments and enhancements; i.e. EDI, ASN’s.
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  • Motorola Mobile Devices
    Supply Chain
    Motorola Mobile Devices 2008 - Mar 2009
    Assisted business and IT with transition from legacy product data management tool to new Matrix system. Analyzed and corrected Oracle demand planning fallout. Managed data Integrity in Matrix. Submitted and processed engineering change requests for planning and shipping sales model bills of materialLearned new and legacy product data system, 2 product database systems, and existing processes in less than 2 months.Developed global procedure for planning model bill of material management. Prepared and facilitated training globally. Resulted in a 70% reduction for planning sales model demand fallout and a 2 day resolution of residual fallout. Proposed and tested matrix system enhancements with business requirements.
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  • Motorola Mobile Devices
    Global Order Manager
    Motorola Mobile Devices 2007 - 2008
    Managed integrity of global order book and order entry business lead on all projects that impact order management. Global oracle order entry subject matter expert and North America order entry super user.Developed global delivery policy in less than 3 months as an additional task to regular duties. Implemented 3 weeks ahead of stretch goal.Improved on time delivery by 42% to the customer requested shipping date.Stabilized global orders through system and process improvements reducing customer requested shipping dates changes by 60%.Setup Oracle 11.0.3 demand class and Oracle 11.0.3 order entry super userAnalyzed and eliminated oracle demand fallout due to key account issues for Latin America, Asia, Service, New Product, and Israel.
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  • Motorola
    Business Process Analyst
    Motorola Oct 2002 - Mar 2007
    Super user for North America Oracle 11.0.3 order entry and pricing. Maintained interfaces into North America warehouse systems. Led projects for customer electronic data interchange and provided post implementation support. Bridged the gap between customer, Motorola, IT, contractors and 3rd party providers.Led development and implementation of an innovative, custom supplier managed inventory model with T-Mobile shipping 1.3M units in 2006 bringing in over $2M in incremental revenue. Model utilized Rosetta Net interfaces with Kuehne & Nagel. Also implemented with Radio Shack and Bell Canada.Identified by T-Mobile as a key contributor to launching order fulfillment with a 3rd party logistic provider successfully and on time.Developed on line ordering system for internal orders in 4 months.Member of a fast track process improvement team to reduce box opening cycle time exceeding the cycle time goal from 14 days to 2 with implementation.
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  • Motorola Mobile Devices
    North America Business Ops
    Motorola Mobile Devices 2000 - 2002
    Worked with sales force and customers to improve customer service. Entered and expedited customer orders. Resolved field quality issues and provided post shipment support. Facilitated collaborative planning, forecasting and replenishment with customers and Motorola business. .Despite headcount reductions OEM exceeded $3.2M goal with ships totaling $4.45M with a 24 hour turnaround of over $2M in revenue. OEM team awarded the Mercedes Service Level award with a rating of 91.7%.Expedited drop in orders for high profile occurrences such as the 9/11 disaster, MTV VMA awards, NFL events often with same day turnaround.Awarded for performance excellence in customer satisfaction.Customers cited my performance as the benchmark in customer advocates and the Motorola team as the benchmark in the collaborative planning, forecasting, and replenishment process
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  • Motorola
    Manufacturing / Distribution Documentor
    Motorola 1995 - 2000
    Designed and managed manufacturing and distribution documentation system. Created manufacturing process specifications, engineering memos, color circuit board layouts and position guides. Compiled quality reports and Fab / Ship reports. Purchased items for office and factory using an ORACLE based system. Developed paperless documentation utilizing secured Internet with training.Successfully passed multiple ISO audits.20% cost reduction in consumable tool purchases.
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  • Motorola
    Cellular Manufacturing Operator
    Motorola 1994 - 1995
    Performed in line repairs on Post Wave PCBs and tracked in line quality to resolve production quality issues and worked as a line floater
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Tracy Knight Skills

Process Improvement Supply Chain Cross Functional Team Leadership Program Management Six Sigma Product Lifecycle Management Management Forecasting Product Management Supply Chain Management Business Process Improvement Testing Operations Management Leadership Continuous Improvement Business Intelligence Training Product Development Project Planning Analysis Logistics Vendor Management Telecommunications Software Project Management Integration Configuration Management Manufacturing Software Documentation Demand Planning Pricing Strategy Strategic Sourcing Process Engineering Supply Management

Tracy Knight Education Details

Frequently Asked Questions about Tracy Knight

What company does Tracy Knight work for?

Tracy Knight works for Kerry

What is Tracy Knight's role at the current company?

Tracy Knight's current role is Commercialization Manager.

What is Tracy Knight's email address?

Tracy Knight's email address is tk****@****oup.com

What is Tracy Knight's direct phone number?

Tracy Knight's direct phone number is +181521*****

What schools did Tracy Knight attend?

Tracy Knight attended Grinnell College, Hhs.

What skills is Tracy Knight known for?

Tracy Knight has skills like Process Improvement, Supply Chain, Cross Functional Team Leadership, Program Management, Six Sigma, Product Lifecycle Management, Management, Forecasting, Product Management, Supply Chain Management, Business Process Improvement, Testing.

Who are Tracy Knight's colleagues?

Tracy Knight's colleagues are Lu Xun, Laura Olivia Quijada Escalera, Etienne Giroux, Pmp, Jorge Urieta, Sunny Yu, Raquel Mafra, Scott Barclay.

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