Tracy R. Email & Phone Number

Las Vegas, Nevada Area

Some of my job duties include: contacting consumers/defendants about their legal department collections accounts, moving accounts forward to file a complaint with the court, managing and auditing consumer accounts, verifying employment, corresponding with attorneys on consumer accounts. Negotiating and working with the consumer to be able to pay their debt. The specilized computer program that we use is FACS, to imput consumer information as well as track their status of accounts. I also train… Show more Some of my job duties include: contacting consumers/defendants about their legal department collections accounts, moving accounts forward to file a complaint with the court, managing and auditing consumer accounts, verifying employment, corresponding with attorneys on consumer accounts. Negotiating and working with the consumer to be able to pay their debt. The specilized computer program that we use is FACS, to imput consumer information as well as track their status of accounts. I also train and supervise new hires, and assess their progress. Show less

Las Vegas, Nevada Area

I am responsible for answering a multi-line phone system, answering customer service calls, including scheduling, researching and dispatching calls. I am also responsible for invoicing customer orders, daily data entry and collections on past due accounts.

North Las Vegas, Nevada

My responsibilities included taking customer service calls, scheduling service calls, verifying warranties, dispatching, accounts receivable, invoicing and posting, and construction bIlling.

Las Vegas, Nevada Area

I am responsible for contacting clients and collecting on past due accounts. Contacting home insurance companies and verifying coverage, and communicating with insurance adjusters regarding payment for their insured. I also represent the company in mediation and small claims court, filing liens against customers that accounts are past due. I am also responsible for answering a multi-line phone system and scheduling customer appointments.

Las Vegas, Nevada Area

Wonder Soil is a manufacturer of dehydrated soil products and I was responsible for the following: Answering a multi-line telephone system and customer service, processing orders over the internet as well as the phone. Handled all customer concerns and complaints. I was also responsible for registering all products for sale and monthly reporting of sales in the individual states, and accounting such as A/P, A/R and payroll.

Las Vegas, Nv

I was responsible for contacting clients and collecting sensitive and confidential documentation in a timely manner. After gathering all the documents required they needed to be sorted and submitted to the bank, either by mail, fax or electronic format. Follow up with the banks on all files submitted and keeping the client and the file updated was essential at all times.

Las Vegas, Nevada Area

I was responsible for all accounting procedures, A/P, A/R, payroll and reporting. I was also responsible answering the telephone and customer service, scheduling client appointments and distributing the calls to the sales staff as well as scheduling the installation staff.

Las Vegas, Nevada Area

I was responsible answering the telephone and customer service, all scheduling and imputing of data into our customer database. I was also responsible for all billing and collections, A/P, A/R, and payroll.

Las Vegas, Nevada Area

I was responsible for answering a multi-line telephone system and handle all customer service calls. That includes setting up and imputing all customers information into our database and tracking system and well as logging any and all conversations with the customer or any calls made on the customers behalf. I followed up with all clients on a daily to weekly basis until the television was repaired.

Las Vegas, Nevada Area

I was the Administrative Assistant and the Office Manager to the company. Most of my responsibilities included doing research projects at the owners request. I also was responsible for creating a customer and vendor database and tracking system.

I am currently the office manager for a security alarm installation and monitoring company, where I run the business locally while the owners live and run another security alarm company in Idaho. I manage a sales team and a few installers, schedule all appointments with customers for consultations, sales, installations, and warranty and repair work. I handle all aspects of accounting, customer service, human resources, purchasing, and payroll. I also report and communicate with the owners… Show more I am currently the office manager for a security alarm installation and monitoring company, where I run the business locally while the owners live and run another security alarm company in Idaho. I manage a sales team and a few installers, schedule all appointments with customers for consultations, sales, installations, and warranty and repair work. I handle all aspects of accounting, customer service, human resources, purchasing, and payroll. I also report and communicate with the owners throughout a typical day, not to mention all of our vendors and customers on a consistent basis. Show less

Las Vegas, Nevada Area

I was the office manager and handled all office functions, including but not limited to answering phones, customer service, scheduling of approximately 10-15 service staff, ordering office and service related materials, entering new customers, processing payments and collections. I was also responsible for all accounting and payroll functions. I also implemented a program for our customers to be enabled to automatically pay their invoices with their credit cards. I also acquired new business… Show more I was the office manager and handled all office functions, including but not limited to answering phones, customer service, scheduling of approximately 10-15 service staff, ordering office and service related materials, entering new customers, processing payments and collections. I was also responsible for all accounting and payroll functions. I also implemented a program for our customers to be enabled to automatically pay their invoices with their credit cards. I also acquired new business telephone account and new business equipment in order to organize the office and help things to run more efficiently. Show less

Las Vegas, Nevada Area

I offered assistance and consultation to my clientele via the internet and in person. I have worked with a diverse range of businesses from an insurance company that was a third party administrator for workers’ compensation claims to a decorative concrete manufacturer and construction company. I did some consulting for a local non-profit agency that provided individual and family therapy to the community. I also was hired by Prestige Realty & Development as Marketing Administrator, where I… Show more I offered assistance and consultation to my clientele via the internet and in person. I have worked with a diverse range of businesses from an insurance company that was a third party administrator for workers’ compensation claims to a decorative concrete manufacturer and construction company. I did some consulting for a local non-profit agency that provided individual and family therapy to the community. I also was hired by Prestige Realty & Development as Marketing Administrator, where I was responsible for project mgt, event coordination, database implementation and mgt, marketing, advertising, designing flyers, packages and the distribution of said materials. I also did some temporary administrative work for an affluent entrepreneur and his family, where I created several new entities, and was responsible for registering them with the Secretary of State and Dept of Taxation. I also collaborated with banks to open and set up various accounts and the corporate attorney with creating business and marketing plans. Show less

Henderson, Nevada

I was the Office Manager and Executive Assistant to the president of a corporation that designs, manufactures, wholesales, and distributes custom designed glass & plastic beverage cups. Some of my daily tasks include general office management to include maintaining office equipment and supplies, accounting, scheduling, and answering a multi-line phone system, processing incoming orders, customer service and human resources, management of sales and warehouse staff. Some of my other… Show more I was the Office Manager and Executive Assistant to the president of a corporation that designs, manufactures, wholesales, and distributes custom designed glass & plastic beverage cups. Some of my daily tasks include general office management to include maintaining office equipment and supplies, accounting, scheduling, and answering a multi-line phone system, processing incoming orders, customer service and human resources, management of sales and warehouse staff. Some of my other responsibilities incorporate project management, event coordination, database implementation and management, marketing, advertising, overseeing and coordinating freight and shipping with logistics companies and UPS. I was also the Executive Assistant and I handle any duties that are asked of me by the president and other officers of the corporation. Show less

As Administrative Assistant, some of my duties included: answering a multi-line phone system, ran the front office and handled retail and wholesale customer’s needs, provided customer service, received payments, as well as all fundamental administrative duties. I managed all accounts receivable in QuickBooks and performed collections on a weekly basis. I carried out all human resources functions and assisted with accounts payable in QuickBooks. I was also giving several investigative projects… Show more As Administrative Assistant, some of my duties included: answering a multi-line phone system, ran the front office and handled retail and wholesale customer’s needs, provided customer service, received payments, as well as all fundamental administrative duties. I managed all accounts receivable in QuickBooks and performed collections on a weekly basis. I carried out all human resources functions and assisted with accounts payable in QuickBooks. I was also giving several investigative projects to manage by the owner and general manager, in which I provided reports and accomplished thoroughly and in a timely manner. Show less

I provided administrative support for 4 companies at the same time. Some of my responsibilities included: Property Management, Project Management, Accounts Payable/Receivable, Weekly online filing of payroll taxes, data entry, distribution of mail and e-mail, processing incoming internet orders, customer service, handling vendor and subcontractor calls and questions, and anything else needed by my manager.

Geriatric Care, assisting with and ensuring ADL’s (Active Daily Living) activities, infection control, managing medications, elderly nutrition, caring for the disabled and partially disabled, fall prevention, fire safety, elder neglect and abuse, and Sundowner’s Syndrome and other related dementia's.

My responsibilities included office management of a non-profit social service agency that provided professional counseling, a food bank, and resource center offering help to the impoverished community. Some of my daily tasks included medical billing, accounting, scheduling, and answering a multi-line phone system, processing incoming patients, customer service and management of donors and donations, and supervised and trained reception staff. Other responsibilities incorporated project… Show more My responsibilities included office management of a non-profit social service agency that provided professional counseling, a food bank, and resource center offering help to the impoverished community. Some of my daily tasks included medical billing, accounting, scheduling, and answering a multi-line phone system, processing incoming patients, customer service and management of donors and donations, and supervised and trained reception staff. Other responsibilities incorporated project management, event coordination, database implementation and management, marketing including graphic arts, advertising, coordinating with professional printers and USPS for bulk mailing requirements. Some of my various titles included Women’s Division Asst., Office Computer Liaison, Community Relations Counsel Asst., Public Relations and Communications Asst. Show less

As receptionist my job description included and answering a multi-line phone system, scheduling service and warranty appointments. Within 3 months I was promoted to Administrative Assistant and was certified in QuickBooks. Following schooling, my responsibilities incorporated general office management, human resources, and processed payroll for over 65 plus employees, customer service, inventory of vehicles and parts, A/P and A/R, tracking submission and acceptance of bids. I also scheduled… Show more As receptionist my job description included and answering a multi-line phone system, scheduling service and warranty appointments. Within 3 months I was promoted to Administrative Assistant and was certified in QuickBooks. Following schooling, my responsibilities incorporated general office management, human resources, and processed payroll for over 65 plus employees, customer service, inventory of vehicles and parts, A/P and A/R, tracking submission and acceptance of bids. I also scheduled weekly meetings for all superintendents, foreman, office staff and management. Show less

Henderson, Nevada

My responsibilities included: providing crisis intervention and telephone counseling, information and referral, support and advocacy to the community and residents of the shelter. I assisted in strategic agency planning, resource development, and the implementation of a new shelter location and other related program services. It was also my responsibility to oversee the agency offices including but not limited to equipment maintenance, inventory, purchasing office supplies, and any other… Show more My responsibilities included: providing crisis intervention and telephone counseling, information and referral, support and advocacy to the community and residents of the shelter. I assisted in strategic agency planning, resource development, and the implementation of a new shelter location and other related program services. It was also my responsibility to oversee the agency offices including but not limited to equipment maintenance, inventory, purchasing office supplies, and any other items as they were budgeted for. I assisted in agency promotions and public awareness, volunteer recruitment, coordination, and training. I initially started as a temporary receptionist through The Eastridge Group. Show less

Various administrative and secretarial positions. List of positions and descriptions available upon request.

Secretarial/Word Processing, Secretarial/Word Processing, 3.62 Gpa

Course included: Business English and Math, Office Procedures, Bookkeeping/Accounting, Typing I & II, MsDos 6.0, Windows 3.1, WordPerfect.

Education record

How To Supervise People For Newly Appointed Managers And Supervisors

Pca Classes, Cpr And Basic First Aid, Pca Classes, Cpr And Basic First Aid

Education record

The Conference for Assistants

Quickbooks

Ged, Ged

Crisis Intervention And Telephone Counseling & Nurturing Program Training & Nurturing P

Education record

General Studies