Tracy Spearing Email & Phone Number

Toronto, Canada Area

Girl Guides of Canada-Guides du Canada, is a not-for-profit organization for girls and women which enables them to be confident, resourceful and courageous, and to make a difference in the world. I am responsible for all nationwide timelines for Unified Banking (over 5000+ centralized bank accounts and operations) for both units and districts, manage the.

Minnetonka, Minnesota, United States

• After being promoted to Norstan’s Corporate Head Office in Minnetonka, Minnesota, USA, I reported to the President of Norstan Network Services. I was responsible for the hiring, training and management of the Customer.
• Successfully impacted and influenced employee behaviour across the organization by establishing partnering relationships where my ability to demonstrate strong coaching and consulting abilities was paramount. This.
• Recognized for proven management ability of the support center team, technicians, consultants, product specialists and project managers, to optimize customer service and reduce call wait times.
• Streamlined and Managed the Customer Action Process (new contracts) and the Customer Action Response Process (Moves, Adds and Changes), which resulted in over 3 million dollars in additional revenue.

Toronto, Ontario, Canada

• I was a Key Member of the Management Team responsible for managing the profitable operation of the Canadian Resale division, which focused on the selling of refurbished telephony equipment to brokers and end users that.
• Promoted to Director of Customer Care.
• Responsible for a 5 million dollar inventory which included monthly audits to ensure few out-of-stock and to limit over-stock situations and took immediate action to resolve any inventory issues.
• Recognized as a solid team player for managing the top-achieving business unit on several occasions over the duration of time in the role. This success was primarily attributed to my ability to work on multiple.
• Aided in development of policies, procedures, and programs essential to support human resources, sales, and customer service activities in a rapidly growing company.

Bachelor Of Science - Bs, Physical Sciences

Police Sciences Diploma, Human Behaviour