Develop and handle global client inquiries, including sales, support and service. Build client company partnerships between global companies in need of career development services through finding solutions in response to client concerns and pain points. Ensuring global visibility and awareness of our services to meet the needs of global companies worldwide.• Manage multiple clients efficiently.• Create marketing strategies to increase visibility and customer base. • Build social… Show more Develop and handle global client inquiries, including sales, support and service. Build client company partnerships between global companies in need of career development services through finding solutions in response to client concerns and pain points. Ensuring global visibility and awareness of our services to meet the needs of global companies worldwide.• Manage multiple clients efficiently.• Create marketing strategies to increase visibility and customer base. • Build social networks to attract new customers.• Provide a high level of customer service for each client. Show less

Managing and Leading the Global Client Services Team of consultants and researchers to deliver our Career Development Job Support and Transition Programs with quality and efficiency. SME of our Global services to promote visibility and knowledge of our coaching services: Partner Career Development Assistance in the global mobility sector, Outplacement services, and Global Talent Development.• Developed an internal “Career Development and Transition” training module for all global coaches.… Show more Managing and Leading the Global Client Services Team of consultants and researchers to deliver our Career Development Job Support and Transition Programs with quality and efficiency. SME of our Global services to promote visibility and knowledge of our coaching services: Partner Career Development Assistance in the global mobility sector, Outplacement services, and Global Talent Development.• Developed an internal “Career Development and Transition” training module for all global coaches. • Managed Global Team budget and operations costs with efficiency and attention to details. Served as main contact for account executive and coordinated internal efforts to maintain and grow the business.• Selected as committee leader for corporate internal communications event in which selected speakers shared pertinent client program experiences with employees. Nominated speakers, developed communications pieces, and partnered with technical staff to produce event.• Created “Did You Know,” an innovative information resource that was successfully used internally with existing clients and for new business. Show less

Investigate and complete quality assurance issues and maintain quality control. Prepares monthly reports on regional activity.Supervise and monitor day-to-day planning, operation and problem-solving with EMEA consultants to meet required components and standards.Mentor the team to ensure delivery of a consistently superior client experience by highly knowledgeable and customer-focused consultants. Acts as the communication conduit between International Consultants and… Show more Investigate and complete quality assurance issues and maintain quality control. Prepares monthly reports on regional activity.Supervise and monitor day-to-day planning, operation and problem-solving with EMEA consultants to meet required components and standards.Mentor the team to ensure delivery of a consistently superior client experience by highly knowledgeable and customer-focused consultants. Acts as the communication conduit between International Consultants and management.Coordinates work flow of team, resolves issues, assign clients, conduct audits and completes performance reviews. Oversees program expenditures to ensure within budgetary guidelines; conduct service delivery with budget/time constraints in mind. Show less

Assist relocating families with transition issues.Offer proactive career consulting and Job Search coaching to relocating spouses through career self - assessment, individual action plans, stress management, CV

Privately held consulting and coaching organization Change Consultant Assisted individuals and leaders become aware of their personal and professional goals through visualizing and creating a vision of their objectives before going through the change cycle.Organized and led leadership seminars.Developed coaching programs such as: self-coaching, online coaching and tele-coaching both in French and in English.

Consulting organization in management, coaching, relocation, language and leadership.; Trained and consulted in leadership, coaching, language, and time management.Responsible for new expatriates and their family in their integration to France and Switzerland.

Hiking and biking tourist organization; Created organization and coordinated hiking and biking tours through Europe for American customers.Coordinated daily arrivals and departures of participants and managed team of three tour guides. Oversaw all administration (finances, permits, coordination)

Refugee center for Bosnians during the war in; Managed all international fundraising and communication for the center, with a goal to raise $180,000/year.Implemented The Public Relations for our clients: Newsletters, donor correspondence, creation and marketing of presentations, brochures.

Provided communications resources such as news briefs, brochures, video scripts, and annual reports of the five Mauritania-based projects to our support offices.Coordinated all communication events related to visitors, donor trips, workshops, and seminars, as well as created an information package for incoming expatriates.

Governmental organization that promotes international monetary cooperationStaff Assistant to the West Africa DepartmentOffice administration and assisted in English-French translations.