Responsibility for global IT communications and engagement for GE Gas Power.• Set communications strategy for global Gas Power IT/technology teams: executive leadership, media and community outlets• Set community outreach and corporate sponsorship strategy for Greater New Orleans area• Partner with HR and business leaders to develop programs aimed at attracting and retaining the best talent• Serve as key spokesperson and community liaison for all media and crisis events

Responsible for setting internal and external communications strategy for the GE Digital in New Orleans, spearheading GE Digital’s community outreach across the Greater New Orleans area, and leading communications for the Chief Information Officer (CIO), Global Digital Hubs.• Set strategy and develop communications for global audiences: executive leadership, IT/technology employees, the local media and community outlets• Strategic counsel for senior leaders on effective communication practices helping identify the best methods to meet employees where they are – different audiences require different approaches• Develop and/or serve as lead writer for a broad range of communications such as executive briefs, publications, media briefings, presentations, announcements, etc. for internal and external audiences• Serve as key spokesperson and community liaison for GE Digital New Orleans

• Lead, manage, and execute the Technology Center's communication strategy with key audiences: executive leadership, IT/technology employees, the local media and community outlets• Advise and counsel leaders on effective communication programs and identify the best tools to communicate to employees and demonstrate measures of success for such programs and tools • Develop and serve as lead writer for a broad range of communications such as publications, briefings, presentations, announcements etc. for use with both internal and external audiences• Continuously monitor, measure, and evaluate the effectiveness of communication efforts • Serve as spokesperson and key liaison for the technology center as it relates to core IT operations• Lead local diversity efforts and service as the volunteer council leader for the New Orleans area.

• Collaborated with IT project teams to develop and implement communications strategies.• Owned the process for incident/crisis communications as they arise.• Planned and execute all Energy IT events including all hands, Telepresence events, moderated webchats, etc.• Owned the process for communications around major software rollouts and other IT-initiated changes.• Owned the communications for all Energy IT learning/training initiatives.• Managed the quality of content for IT Communications related online web portals and tools.

• Leveraged digital communications resources - Developed and launched media housing all security communications, drafted/created all docs making them applicable and available for digital communication and utilization.• Improved communications planning – Developed ongoing communication tools for user friendly messaging. Encouraged consistency in communication working with all leaders to improve planning for frequent delivery and involvement (functional moderated webchats, functional newsletters, functional intranet sites, Security Connections, etc.)• Educated employees on “one vision one team concept” – Reinforced vision through all leadership communications, awards, pitches, and verbal interfaces.• Standardized and streamlined communication processes – Consistently consolidated messages into key communications, measured impact with employees and adjusted accordingly.• Reinforced and emphasized the importance of the community relations program, organized and led a team, created a process for tracking requests, reported volunteer hours and tracked donations

• Primary point of contact for GE personnel - field and HQ, and GE facilities for OTR (Order to Remittance) issues relating to total Order Processing including cash collection activities. • Responsible for total ownership of Order documents with regard to accuracy, clarity, quality, and timelines. • Provided factory/sourcing commitments with regard to short cycle demands and documentation to customers and GE representatives. • Understood all customer requirements, communicated with those responsible for complete and accurate fulfillment. • Managed and administered all fulfillment related exporting activities including document creation, shipment tracking, sales recognition, and document archiving.

• Owned all customer events, maintained budgets, managed vendors and internal staff.• Created and maintained all product collateral, websites, data sheets, white papers, etc.• Reviewed literature for marketing projects and gathered materials for competitive analysis.• Owned brand integrity ensured all company branded assets adhered to specific brand standards.• Developed scripts and selected film producers to manage video assignments on and off location.