Tracy Thu Tran
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Tracy Thu Tran Email & Phone Number

Business Process Officer at Northern Territory Government
Location: Alawa, Northern Territory, Australia 5 work roles 2 schools
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Current company
Northern Territory Government
Role
Business Process Officer
Location
Alawa, Northern Territory, Australia
Company size
5874 employees

Who is Tracy Thu Tran? Overview

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Quick answer

Tracy Thu Tran is listed as Business Process Officer at Northern Territory Government, a with 5874 employees, based in Alawa, Northern Territory, Australia. AeroLeads shows a matched LinkedIn profile for Tracy Thu Tran.

Tracy Thu Tran previously worked as Digital Officer (Business Analyst) at Jackadder International and Resident Leader, International House Darwin at Charles Darwin University. Tracy Thu Tran holds Master Of Information Technology (Information Systems & Data Science) from Charles Darwin University.

Company email context

Email format at Northern Territory Government

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Northern Territory Government

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Profile bio

About Tracy Thu Tran

As a Business Analyst at Jackadder International, I work on a project for the Northern Territory Government to renew their core clinical systems. I apply my data science skills and knowledge to analyse business processes and system workflows, make recommendations, and support the project delivery. I enjoy collaborating with a diverse and talented team of IT professionals, healthcare experts, and government stakeholders to enable better healthcare outcomes and services for the community.My passion for business analysis stems from my previous work experiences in the Logistics and Hospitality sectors, where I witnessed how technology can enhance business performance and streamline operations. I decided to pursue a Master of Information Technology with a specialisation in Information Systems and Data Science at Charles Darwin University, where I graduated with distinction. During my studies, I also participated in various volunteer activities and student club leadership roles, such as being the CDU IT Codefair Ambassador for two consecutive years, where I organised events and workshops for IT students and professionals. I am always eager to learn new skills, share my insights, and contribute to the IT industry and society.

Current workplace

Tracy Thu Tran's current company

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Northern Territory Government
Northern Territory Government
Business Process Officer
Darwin City, NT, AU
Website
nt.gov.au
Employees
5874
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5 roles

Tracy Thu Tran work experience

A career timeline built from the work history available for this profile.

Digital Officer (Business Analyst)

Jackadder International

Darwin City, Northern Territory, Australia

I work on-site as a Business Analyst for the Core Clinical Systems Renewal Program (CCSRP), also known as Acacia, at the Department of Corporate & Digital Development’s, Enterprise Project Services division (EPS), Northern Territory Government.

Team Leader

The Haverst Press

• Co-ordinated with a team of 10 people giving exceptional customer services, dispute resolution, and time management, achieved 4.8/5 stars review by customers on Google. • Supported various team members to catch up with the workflow, guided and trained new members, so reduced 50% of the time involved for the owner. • Analysed customer behaviours and made recommendations to senior personnel, achieved an increasing 10% revenue.• Nurture friendly relationships with customers to… Show more • Co-ordinated with a team of 10 people giving exceptional customer services, dispute resolution, and time management, achieved 4.8/5 stars review by customers on Google. • Supported various team members to catch up with the workflow, guided and trained new members, so reduced 50% of the time involved for the owner. • Analysed customer behaviours and made recommendations to senior personnel, achieved an increasing 10% revenue.• Nurture friendly relationships with customers to increase loyalty, boost our reputation, and effectively handle customer complaints.• Maintained inventory and contacted vendors to place orders and ensure all the relevant materials were always available for sale to customers. Show less

Sep 2020 - Dec 2022

Sales Logistics Specialist

Times Cargo Logistic Co., Ltd.

Haiphong, Vietnam

• Developed and maintained good relationships with 20-25 clients a month.• Analysed and assessed client-specific needs to promote the company's services, achieved exceeding 3 times target sales in a quarter.• Responsible for price and service negotiation with customers and carriers.• Responsible for supervising shipments to guarantee smooth operations and customer satisfaction; 99% of clients gave good feedback and re-booked.

Mar 2016 - Mar 2018
Team & coworkers

Colleagues at Northern Territory Government

Other employees you can reach at nt.gov.au. View company contacts for 5874 employees →

RR Rosina Ross Rosina Ross Colleague at Northern Territory GovernmentMinyerri, Northern Territory, Australia View → PO Peta Oakes (Macdubhdara) Peta Oakes (Macdubhdara) Colleague at Northern Territory GovernmentLarrakeyah, Northern Territory, Australia View → NM Nathan Mayo Nathan Mayo Colleague at Northern Territory GovernmentGreater Darwin Area, Australia View → ZB Zena Borg Zena Borg Colleague at Northern Territory GovernmentGreater Darwin Area, Australia View → KC Kanish Chhabra Kanish Chhabra Colleague at Northern Territory GovernmentAustralia View → JB Jessica Brown Jessica Brown Colleague at Northern Territory GovernmentDarwin City, Northern Territory, Australia View → WS Wendy Scrymgour Wendy Scrymgour Colleague at Northern Territory GovernmentKillaloe, Queensland, Australia View → KG Krity Gautam Krity Gautam Colleague at Northern Territory GovernmentKatherine, Northern Territory, Australia View → NB Nurul Bashar Nurul Bashar Colleague at Northern Territory GovernmentDarwin, Northern Territory, Australia View → KK Kaitlyn K. Kaitlyn K. Colleague at Northern Territory GovernmentAdelaide, South Australia, Australia View →
2 education records

Tracy Thu Tran education

FAQ

Frequently asked questions about Tracy Thu Tran

Quick answers generated from the profile data available on this page.

What company does Tracy Thu Tran work for?

Tracy Thu Tran works for Northern Territory Government.

What is Tracy Thu Tran's role at Northern Territory Government?

Tracy Thu Tran is listed as Business Process Officer at Northern Territory Government.

Where is Tracy Thu Tran based?

Tracy Thu Tran is based in Alawa, Northern Territory, Australia while working with Northern Territory Government.

What companies has Tracy Thu Tran worked for?

Tracy Thu Tran has worked for Northern Territory Government, Jackadder International, Charles Darwin University, The Haverst Press, and Times Cargo Logistic Co., Ltd..

Who are Tracy Thu Tran's colleagues at Northern Territory Government?

Tracy Thu Tran's colleagues at Northern Territory Government include Rosina Ross, Peta Oakes (Macdubhdara), Nathan Mayo, Zena Borg, and Kanish Chhabra.

How can I contact Tracy Thu Tran?

You can use AeroLeads to view verified contact signals for Tracy Thu Tran at Northern Territory Government, including work email, phone, and LinkedIn data when available.

What schools did Tracy Thu Tran attend?

Tracy Thu Tran holds Master Of Information Technology (Information Systems & Data Science) from Charles Darwin University.

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