Tracy Torhan Email and Phone Number
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My unique career trajectory includes successful transitions across B2C and B2B sectors in both technology and beauty, providing me with diverse experiences in customer lifecycle, product development, sales operations, and customer success. This multifaceted background allows me to bring a holistic perspective to business challenges and opportunities of any size. I approach every role with high energy, positivity, an insatiable curiosity, and a strong bias for action. My problem-solving mindset and adaptability enable me to navigate complex challenges and drive results across various business functions.Key Skills: Customer Success & Engagement, Strategic Planning and Execution, Communication and Stakeholder Management, Sales Strategy & Execution, Operational Efficiency & Process Optimization, Go-to-Market (GTM) Strategy, Project Management, Revenue Growth & Expansion, Cross-Functional Collaboration, Stakeholder Engagement, Customer Experience Management, Team Leadership & Development, Negotiation & Conflict Resolution, Budget Management, Data-Driven Decision Making, Strategic Planning & Execution
Exponent Beauty
View- Website:
- exponentbeauty.com
- Employees:
- 7
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Director Of Business DevelopmentExponent BeautyTiburon, Ca, Us
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Executive Director Of EngagementClockwork Jun 2024 - PresentSan Francisco Bay AreaPromoted to lead cross-functional engagement, driving strategic business alignment, innovation, and employee satisfaction in rapidly scaling organization. Highlights include: • Engagement Strategy• Employee Satisfaction and Retention• Team Development & Leadership -
Director Of Customer Success & OperationsClockwork Jun 2021 - Jun 2024San Francisco Bay AreaOptimized customer experience and retention to drive revenue growth through strategic partnerships, seamless customer onboarding, and proactive client engagement. Managed full customer lifecycle for client portfolio, leveraging product innovation and customer insights to align with metrics for high client satisfaction.Highlights Include:• Client Success Leadership• Operations, Onboarding and Retention• Issue Resolution & Escalation Management• Cross-Functional Collaboration
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Director Of Business DevelopmentClockwork Jun 2020 - Jun 2021San Francisco Bay AreaJoined as fifth employee of AI based robotics startup, driving early-stage business growth through business development, strategic partnerships and market expansion while securing critical funding. Established strong market presence and built high-performing sales team.Select Achievements Include:• Enterprise Partnerships• GTM Strategy• Team Building & Leadership• Market Expansion• Revenue Growth & Funding
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Asst. Director, Business DevelopmentLuxury Brand Partners, Llc Jan 2017 - Jun 2020MiamiLed business development and strategic partnerships for portfolio of high-end beauty brands, driving market expansion and revenue growth across North America. Enhanced client relationships and facilitated high stakes enterprise negotiations to exceed annual sales goals by 17% YOY. Select Achievements Include: • Strategic Enterprise Partnerships• Acquisition Transition Management• Revenue Growth• Client Relationship Management -
Manager, Business Development And StrategyOribe Hair Care Feb 2014 - Jan 2017New York, United StatesLed successful growth of new business through strategic planning, market analysis, and relationship building. Identifying new market opportunities and implementing initiatives that enhance operational efficiency and profitability. Collaborated with cross-functional teams to align organizational objectives with market trends and client needs, fostering sustainable growth and competitive advantage.Select Achievements Include:• Sales Strategy Development Growth• Client Acquisition• Sales Revenue Growth -
Assistant Manager, Inside SalesOribe Haircare Dec 2012 - Feb 2014New York, New YorkManaged inside sales operations, strategy, and client relationships for salon channel, ensuring robust growth across regions.. Responsibilities include building strong relationships with current and new customers, training and mentoring a team and achieving sales goals individually and as a group throughout a multi-state geographic territory.• Sales Goal Achievement• Team Development & Mentorship• Admin & Order Processing
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Account ConsultantOribe Hair Care Jun 2010 - Jun 2012New York, United StatesManaged and supported Oribe Clients based on the West Coast. Focus on driving regional business and territory growth, ensuring client satisfaction and supporting ongoing brand education. Highlights Include:• Consultative Sales and Upselling• Client Relationship Management• Strategic Planning & Account Growth• Cross-Functional Collaboration
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Co-ManagerInteractive And Direct Marketing Agency Oct 2009 - May 2010Greater New York City Area• Developed detailed marketing strategies for various clients across different industries• Implemented creative marketing messages across varying media platforms• Achieved agency deadline goals while effectively managing work, school and personal time
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Retail ManagerIshta Yoga Llc May 2008 - May 2010Greater New York City AreaManaged Alan Finger's Yoga Studio, ISHTA Yoga in the East Village, NYC. • Consistently increased sales and membership volume benchmark by 15% annually• Maintained awareness and understanding of market trends, customer initiatives and local competition• Managed sales figures for data analysis and forward planning for studio growth
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Marketing Intern42Nd House And Home Sep 2008 - Dec 2008Utilized knowledge of Consumer Behavior to develop new and improved marketing and sales opportunities for business. Developed financial guidelines and researched competitors and industry to achieve a better sales, marketing and customer service output for the company.
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Sales AssociateWhite House Black Market (Division Of Chico'S Inc Sep 2007 - Aug 2008Ensure customers receive outstanding service in a friendly and comfortable selling environment Assist and efficiently manage quarterly floor sets and bi-annual inventory countsUtilize excellent selling skills while creating and maintaining positive and lifelong customer relationships
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Brand RepresentativeAbercrombie & Fitch May 2004 - Aug 2005Improved Customer Service relations directly and indirectly and developed and maintained excellent Sales and Marketing skills within the retail industry.
Tracy Torhan Skills
Tracy Torhan Education Details
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Business Administration And Management, General -
Marketing Management
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Biology, General -
Biology
Frequently Asked Questions about Tracy Torhan
What company does Tracy Torhan work for?
Tracy Torhan works for Exponent Beauty
What is Tracy Torhan's role at the current company?
Tracy Torhan's current role is Director of Business Development.
What is Tracy Torhan's email address?
Tracy Torhan's email address is tt****@****ers.com
What is Tracy Torhan's direct phone number?
Tracy Torhan's direct phone number is +130560*****
What schools did Tracy Torhan attend?
Tracy Torhan attended Pace University - Lubin School Of Business, Pace University - Lubin School Of Business, University Of Wisconsin-Madison, University Of Wisconsin-Madison.
What skills is Tracy Torhan known for?
Tracy Torhan has skills like Marketing, Sales, Marketing Strategy, Crm, Retail, Advertising, Competitive Analysis, Sales Operations.
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Tracy Torhan
San Francisco, Ca
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