Tracy Chan Email and Phone Number
Tracy Chan is a Event Coordination Expert | Office Manager | Administrator | Customer Service at Apple.
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SpecialistApple Aug 2024 - PresentToronto, Ontario, Canada -
Marketing & Administrator ManagerTecky Academy 科啟學院 Nov 2019 - Aug 2023Toronto, Ontario, Canada- Oversaw Marketing and Administration teams in multiple locations to achieve business development goals in the Coding Boot-camp and IT career markets.- Planned and executed over 30 on-site and online corporate conferences and social events.- Managed marketing, administration, and customer service operations across various campus locations.- Coordinated end to end event logistics, including venue selection, negotiations, budgeting, and on-site coordination.- Efficiently managed executives' calendars, prioritizing conflicting demands and scheduling meetings.- Handled sensitive and confidential information with utmost discretion, ensuring data security.- Managed projects within budgets and timelines, ensuring task efficiency and team alignment.- Upheld and improved company reputation through community engagement and issue resolution.- Directed internal communications and developed comprehensive programs for leadership and employee interaction.- Organized and managed corporate functions and meetings utilizing strong event planning and coordination abilities, resulting in increased efficiency.- Recruited, trained, and developed administrative teams supporting corporate growth objectives.- Managed incoming communications, handled expense reports, invoices, and ensured timely payment processing.- Managed and organized office supplies and equipment inventory, ensuring timely restocking and cost savings. -
Marketing ExecutiveHomme09 Workshop Ltd. Mar 2017 - Sep 2019Hong Kong Sar- Successfully coordinated meetings and appointments while managing and prioritizing multiple projects, resulting in improved team communication.- Led and supervised a team of 30 event coordinators, ensuring seamless collaboration and efficient execution for various events, including IT & Computer Festival, Fashion Runway, Music Festival and Corporate Grand Opening.- Coordinated the development of customized marketing and promotional proposals tailored to client’s needs.- Consulted with clients on market analysis and data collection.- Oversaw event budgets, ensuring cost-effectiveness and adherence to financial targets.- Effectively communicated with clients, vendors and team members, ensuring all expectations were met and maintaining strong relationships.- Coordinated logistics for events and meetings, including venue setup, catering, and audiovisual requirements.- Analyzed campaign results and customer behavior to identify opportunities for increased sales and improved engagement.- Provided comprehensive administrative support to the executive team, managing calendars, coordinating meetings, and handling correspondence.- Prepared and proofread correspondence, reports, and presentations, maintaining consistent quality standards.- Contributed to budget planning, expense tracking, and reporting for office expenditures.
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Project ConsultantAce Workshop Jan 2015 - Jan 2017Hong Kong Sar- Conducted research and prepared reports on company operations.- Developed customized business proposals and successfully pitched to clients.- Planned and executed over 12 on-site events, including corporate conferences and social gatherings. - Created and executed over 20 online video advertising campaigns, enhancing brand awareness.- Oversaw day to day office operations, managing facility, administrative support, and supervising support staff.- Implemented efficient systems for inventory management, vendor relations, and office equipment maintenance.- Acted as a liaison between management and employees, addressing concerns and facilitating resolutions.
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Key Account Sales SpecialistGroup Buyer Mar 2014 - Dec 2015香港特別行政區- Developed and Maintained Relationships: Established and cultivated strong, long-term relationships with key accounts, understanding their needs and preferences.- Provided Customer Support: Delivered exceptional service and support to key clients, addressing any concerns or issues promptly and effectively.- Maintained Regular Communication: Kept regular contact with key accounts through meetings, phone calls, and emails to ensure continuous engagement and satisfaction.- Identified Opportunities: Recognized and pursued new business opportunities within existing accounts to expand sales and market share.- Achieved Sales Targets: Met or exceeded sales targets and quotas set for key accounts.- Presented Products: Demonstrated products or services to clients, highlighting their features, benefits, and value propositions.- Collaborated with Teams: Worked closely with internal teams, including marketing, product development, and customer service, to ensure a cohesive approach to managing key accounts.- Resolved Problems: Coordinated with relevant departments to resolve any issues or challenges faced by key accounts, ensuring timely and effective solutions.- Tracked Performance: Monitored and analyzed the performance of key accounts, using metrics and data to assess success and identify areas for improvement.
Frequently Asked Questions about Tracy Chan
What company does Tracy Chan work for?
Tracy Chan works for Apple
What is Tracy Chan's role at the current company?
Tracy Chan's current role is Event Coordination Expert | Office Manager | Administrator | Customer Service.
What schools did Tracy Chan attend?
Tracy Chan attended 香港城市大學.
Who are Tracy Chan's colleagues?
Tracy Chan's colleagues are Andrew Sawyer, Yuki Ito, Shreyash Nigam, Mohamed Sobhy, Ashley Hanson, Lauren Newcomb, Jackie Jones Jr.
Not the Tracy Chan you were looking for?
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Tracy Chan
Interior Design Solutions | Branded Environments | Design StrategyGreater Toronto Area, Canada1gmail.com -
1jadetours.com
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Tracy Chan
Toronto, On -
Tracy Chan
Mhkis, Rps(Bs)Project Management | Development Planning | Urban Design | Real EstateVancouver, Bc2swireproperties.com, hotmail.com
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