Tracy Wagner Email & Phone Number

Somerville, NJ, US

• Process vendor invoices and check requests for payment including the following:
• Review, scan, code, enter, and ensure appropriate supporting documentation and approval levels
• Perform cross‐batch reviews of invoices input by other Accounts Payable team members for inputting accuracy
• Ensure that invoices are input timely to avoid potential penalties and/or interest
• Work with vendors to ensure that invoices submitted for processing conform to the Company’s requirements, including ensuring that purchase orders exist, where required
• Research invoicing issues

• Post daily lockbox and wire remittance deposits to the appropriate customer invoices
• Produce and submit daily banking reports based on requirements from our bank
• Maintain our Customer Deposit report daily
• Apply cash, credits, and approve adjustments as necessary
• Analyze credit history and references to determine credit worthiness of potential customers.
• Accountable for the reconciliation of various bank statements on a monthly basis

• Process A/P invoices to insure timely payment of all vendor billings.
• Generate billing on orders for U.S. customers
• Process EDI invoices in a timely manner to ensure prompt payments.
• Analyze and resolve customer billing discrepancies.
• Perform A/R tasks including posting daily lockbox and wire remittance deposits to the appropriate customer invoices.
• Apply cash, credits, and approve adjustments as necessary.

• Served as initial HR interface for the company’s Northeast Region consisting of over 200 employees.
• Managed pre-employment activities, which include the processing of open job requisitions and scheduling candidates for tests and interviews.
• Conducted initial phone screenings of new hire candidates to review application information and employment history. Recommended to hiring manager if qualified for interview with the hiring manager.
• Prepared and sent new hire offer packages and initiated on-roll process upon candidate’s job offer acceptance.
• Initiated background check process on potential new hires.
• Conducted training for new hires regarding company credentials and documentation.

·Responsible for overall project management for reducing outstanding accounts receivable for various Sales branches and external customers.·Project managed and coordinated efforts of a cross-functional team that pursued, investigated and resolved revenue issues on Internal Accounts.·Member of a dynamic team that relieved over $200M in internal accounts.

·Supervised and developed eight associates in the organization that handles business customer bankruptcies.·Successfully managed the business requirements necessary for write-offs.·Significantly improved team’s quality results by maintaining balanced team workload, conducting continuous training, and fostering open communication.·Conducted quality review.

·Investigated, negotiated and settled customer premises equipment toll fraud disputes of business customers.·Resolved over 600 claims worth over $10M, with an average collection rate of 75%, far exceeding set financial and quality objectives.·Interpreted and applied FCC tariffs and company policies regarding toll fraud to educate business customers and.

·Identified customer’s needs through fact finding and recommended & sold appropriate telecommunications products to business customers.·Maintained and protected existing customer accounts from competitors in geographic territories, while achieving monthly quotas.·Attained sales through various sales and marketing techniques not limited to customer premise.

·Determined the cause and resolved billing discrepancies and established payment schedules with International customers through bank wire transfers and letters of credit.·Ascertained credit worthiness through company guidelines.·Resolved claims and adjustments by verifying legitimacy, while ensuring timely resolution.·Ensured computer systems orders.

Education record

Education record