Tracy Hernandez

Tracy Hernandez Email and Phone Number

fractional Chief Growth Officer / Revenue Acceleration Workshops / RevOps/Enablement /GTM Partners / Revenue Architect @ Rev Harmony Group
Tracy Hernandez's Location
Miami-Fort Lauderdale Area, United States, United States
Tracy Hernandez's Contact Details

Tracy Hernandez work email

Tracy Hernandez personal email

About Tracy Hernandez

Exec Coach and Fractional Exec. I help GTM exec teams figure out how to work together to solve their revenue problems. I specialize in diagnosing sources of sales motion friction or process immaturity and work with teams to build plans so they can improve their metrics.

Tracy Hernandez's Current Company Details
Rev Harmony Group

Rev Harmony Group

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fractional Chief Growth Officer / Revenue Acceleration Workshops / RevOps/Enablement /GTM Partners / Revenue Architect
Employees:
1
Tracy Hernandez Work Experience Details
  • Rev Harmony Group
    Rev Harmony Group
  • Saas Lumen
    Founder And Ceo, Saas Lumen
    Saas Lumen Dec 2023 - Present
    Revenue Acceleration Executive Workshops and Fractional Services. Certified Implementation Partner, GTM Partners. - Expand Revenue (Cross Sell, Up Sell)- Reduce Churn- Align Leadership - Mature Processes (Definition, Automation, Audit, Feedback Loops)- Create Metrics, Visibility, & Cadence (RevOps, AI)
  • Pavilion
    Executive Member - Mia/Sofl Chapter Head
    Pavilion Sep 2023 - Present
    New York, Ny, Us
  • Kaseya
    Svp Revenue Enablement, Solutions Engineering
    Kaseya Sep 2020 - May 2023
    Miami, Fl, Us
    Scaled the efficiency and effectiveness of a thousand(+) global Revenue team to proficiently sell across 30 product lines and work with multiple segments, while controlling for cost, driving quota-on-the-street and yield per rep. - Integrated sales teams from datto+Kaseya, a $6b acquisition more than doubling the size of the company. - Launched a Sales Enablement program, called Rainmaker. Rainmaker is delivered on a purpose-built platform integrated directly into the CRM providing access to sales tools, development paths, and live coaching. Extended program to universities, including Florida International University. - Led Revenue support structures, including Sales and Customer Solutions Engineering teams driving efficiency.- Wrote grant for Miami Tech Works, which was awarded $10m from U.S. Department of Commerce “Good Jobs Challenge.”
  • Kaseya
    Vp - Account Management At It Glue
    Kaseya Jul 2019 - Aug 2020
    Miami, Fl, Us
    Integrated key acquisition, IT Glue (Vancouver) into Kaseya. Scaled Account Management and created a supporting Sales Specialist organization. Remodeled all aspects of sales management including compensation, operations, systems, pipeline management, forecasting, and created metrics-based instrumentation. Approach based on Success Cadence and Sales 2.0 best-practices.
  • Kaseya
    Vp - Professional Services
    Kaseya Jan 2019 - Jul 2019
    Miami, Fl, Us
    Unified P&L for parent Kaseya by integrating the onboarding, consulting, and client education practices across four acquired companies. Expanded Services revenue beyond initial product-attached implementation offerings, to include key client lifecycle events and cross-product adoption. Expanded reach using conferences and events.
  • Kaseya
    Vp - Product Marketing
    Kaseya Jul 2016 - Dec 2018
    Miami, Fl, Us
    Built the Product Marketing function to support the transformation from a 1-product company to a platform-based strategy capable to driving both increased quantity and quality of Marketing Qualified Leads (MQLs). Transformed content marketing strategy and market research strategy to be based on personas and aligned journey-maps with the customer buying cycle, dramatically improving engagement and close rates.
  • Kaseya
    Vp - Global Customer Success
    Kaseya May 2015 - Jun 2016
    Miami, Fl, Us
    Established the first Customer Success team for Kaseya as it transitioned from a Perpetual to SaaS model. First monetized the base starting with creating cadence and touch points for renewals, expanding to upsell, and ultimately developing cross-sell motions as the product portfolio expanded. Institutionalized Net Promoter Score (NPS) as a KPI for measuring customer health. Architected Books of Business (Territories) and Commission plans.- Kaseya MVP Award (2016)
  • Kaseya
    Global Director, Community, Analytics And Education (Kaseya University)
    Kaseya Jan 2013 - Apr 2015
    Miami, Fl, Us
    Created Kaseya University to increase client engagement and reduce implementation errors. Also, developed a client health scoring model; cultivated a predictive model for “at-risk” and churn likelihood; significantly reducing churn.
  • Citrix
    Director, Education And Certification Development For Partners - Global Leadership Team
    Citrix Jul 2009 - Dec 2012
    Fort Lauderdale, Fl, Us
    Recognized by IDC for innovation in the partner GTM model. Led development for Citrix Certified Administrator (CCA), Engineer (CCEE), Architect (CCAA), and Sales Professional (CCSP) certification and training products for the Citrix Authorized Partner program.
  • Asankya, Inc.
    Director Of Product Marketing
    Asankya, Inc. Apr 2008 - Apr 2009
    Atlanta, Georgia, Us
    Asankya was a WAN optimization technology sourced from a Professor at Georgia Tech. The challenge was to find a market for the technology and develop an actionable GTM. Tested multiple plans and recommended a technology sale as the optimal course of action. Asankya was sold to EMC.
  • Earthlink Municipal Networks
    Sr. Product And Marketing Manager (Municipal Wi-Fi)
    Earthlink Municipal Networks May 2006 - Sep 2007
    Atlanta, Georgia, Us
    Owned RFP evaluation, response, and negotiations for East Coast Wi-Fi markets. Drove expansion of network footprint, while ensuring ROI valuation exceeded required hurdles.
  • Earthlink Municipal Networks
    Sr. Product Manager - Value Added Services
    Earthlink Municipal Networks Nov 2003 - Apr 2006
    Atlanta, Georgia, Us
    Identified and brought to market incremental revenue producing service lines, including security offerings, like anti-malware, pop-up blockers, and remote IT. Owned P&L’s. Partnered with needed vendors and retailers, such as Geek Squad.
  • Earthlink Municipal Networks
    Brand Manager - Adsl
    Earthlink Municipal Networks Nov 2002 - Oct 2003
    Atlanta, Georgia, Us
    Managed “EarthLink High Speed Internet” brand through segmentation, targeting and positioning activities. Maximized LTV of broadband customer base by creating Earthlink's Bring Your Own Access service offering.
  • Peoplesoft, Inc.
    Sr. Technical Instructor / Consultant
    Peoplesoft, Inc. Jun 1997 - Jul 2000
    Pleasanton, Ca, Us
    Led partner and project team courses focusing on custom ERP product implementation and report writing. Evaluated business process scenarios and advised partner consulting firms and clients regarding cost-benefit of reverse engineering scenarios.

Tracy Hernandez Skills

Product Management Strategy Cloud Computing Product Marketing Leadership Strategic Partnerships Analytics Training Business Process Saas Networking Strategic Planning Market Research Go To Market Strategy Wireless Segmentation Forecasting Marketing Strategy Usability Access Customer Satisfaction E Learning Negotiation Pricing Project Portfolio Management

Tracy Hernandez Education Details

  • University Of Florida - Warrington College Of Business
    University Of Florida - Warrington College Of Business
    Management And Operations
  • Stanford University
    Stanford University
    Industrial And Product Design
  • Emory University - Goizueta Business School
    Emory University - Goizueta Business School
    Major: Decision & Information Analysis (Pre-Cursor To Data Science); Major: Marketing
  • University Of Kentucky
    University Of Kentucky
    History And Philosophy Of Science And Technology

Frequently Asked Questions about Tracy Hernandez

What company does Tracy Hernandez work for?

Tracy Hernandez works for Rev Harmony Group

What is Tracy Hernandez's role at the current company?

Tracy Hernandez's current role is fractional Chief Growth Officer / Revenue Acceleration Workshops / RevOps/Enablement /GTM Partners / Revenue Architect.

What is Tracy Hernandez's email address?

Tracy Hernandez's email address is we****@****ail.com

What is Tracy Hernandez's direct phone number?

Tracy Hernandez's direct phone number is +130553*****

What schools did Tracy Hernandez attend?

Tracy Hernandez attended University Of Florida - Warrington College Of Business, Stanford University, Emory University - Goizueta Business School, University Of Kentucky.

What skills is Tracy Hernandez known for?

Tracy Hernandez has skills like Product Management, Strategy, Cloud Computing, Product Marketing, Leadership, Strategic Partnerships, Analytics, Training, Business Process, Saas, Networking, Strategic Planning.

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