Tracy Hernandez Email and Phone Number
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Exec Coach and Fractional Exec. I help GTM exec teams figure out how to work together to solve their revenue problems. I specialize in diagnosing sources of sales motion friction or process immaturity and work with teams to build plans so they can improve their metrics.
Rev Harmony Group
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Rev Harmony Group -
Founder And Ceo, Saas LumenSaas Lumen Dec 2023 - PresentRevenue Acceleration Executive Workshops and Fractional Services. Certified Implementation Partner, GTM Partners. - Expand Revenue (Cross Sell, Up Sell)- Reduce Churn- Align Leadership - Mature Processes (Definition, Automation, Audit, Feedback Loops)- Create Metrics, Visibility, & Cadence (RevOps, AI) -
Executive Member - Mia/Sofl Chapter HeadPavilion Sep 2023 - PresentNew York, Ny, Us -
Svp Revenue Enablement, Solutions EngineeringKaseya Sep 2020 - May 2023Miami, Fl, UsScaled the efficiency and effectiveness of a thousand(+) global Revenue team to proficiently sell across 30 product lines and work with multiple segments, while controlling for cost, driving quota-on-the-street and yield per rep. - Integrated sales teams from datto+Kaseya, a $6b acquisition more than doubling the size of the company. - Launched a Sales Enablement program, called Rainmaker. Rainmaker is delivered on a purpose-built platform integrated directly into the CRM providing access to sales tools, development paths, and live coaching. Extended program to universities, including Florida International University. - Led Revenue support structures, including Sales and Customer Solutions Engineering teams driving efficiency.- Wrote grant for Miami Tech Works, which was awarded $10m from U.S. Department of Commerce “Good Jobs Challenge.” -
Vp - Account Management At It GlueKaseya Jul 2019 - Aug 2020Miami, Fl, UsIntegrated key acquisition, IT Glue (Vancouver) into Kaseya. Scaled Account Management and created a supporting Sales Specialist organization. Remodeled all aspects of sales management including compensation, operations, systems, pipeline management, forecasting, and created metrics-based instrumentation. Approach based on Success Cadence and Sales 2.0 best-practices. -
Vp - Professional ServicesKaseya Jan 2019 - Jul 2019Miami, Fl, UsUnified P&L for parent Kaseya by integrating the onboarding, consulting, and client education practices across four acquired companies. Expanded Services revenue beyond initial product-attached implementation offerings, to include key client lifecycle events and cross-product adoption. Expanded reach using conferences and events. -
Vp - Product MarketingKaseya Jul 2016 - Dec 2018Miami, Fl, UsBuilt the Product Marketing function to support the transformation from a 1-product company to a platform-based strategy capable to driving both increased quantity and quality of Marketing Qualified Leads (MQLs). Transformed content marketing strategy and market research strategy to be based on personas and aligned journey-maps with the customer buying cycle, dramatically improving engagement and close rates. -
Vp - Global Customer SuccessKaseya May 2015 - Jun 2016Miami, Fl, UsEstablished the first Customer Success team for Kaseya as it transitioned from a Perpetual to SaaS model. First monetized the base starting with creating cadence and touch points for renewals, expanding to upsell, and ultimately developing cross-sell motions as the product portfolio expanded. Institutionalized Net Promoter Score (NPS) as a KPI for measuring customer health. Architected Books of Business (Territories) and Commission plans.- Kaseya MVP Award (2016) -
Global Director, Community, Analytics And Education (Kaseya University)Kaseya Jan 2013 - Apr 2015Miami, Fl, UsCreated Kaseya University to increase client engagement and reduce implementation errors. Also, developed a client health scoring model; cultivated a predictive model for “at-risk” and churn likelihood; significantly reducing churn. -
Director, Education And Certification Development For Partners - Global Leadership TeamCitrix Jul 2009 - Dec 2012Fort Lauderdale, Fl, UsRecognized by IDC for innovation in the partner GTM model. Led development for Citrix Certified Administrator (CCA), Engineer (CCEE), Architect (CCAA), and Sales Professional (CCSP) certification and training products for the Citrix Authorized Partner program. -
Director Of Product MarketingAsankya, Inc. Apr 2008 - Apr 2009Atlanta, Georgia, UsAsankya was a WAN optimization technology sourced from a Professor at Georgia Tech. The challenge was to find a market for the technology and develop an actionable GTM. Tested multiple plans and recommended a technology sale as the optimal course of action. Asankya was sold to EMC. -
Sr. Product And Marketing Manager (Municipal Wi-Fi)Earthlink Municipal Networks May 2006 - Sep 2007Atlanta, Georgia, UsOwned RFP evaluation, response, and negotiations for East Coast Wi-Fi markets. Drove expansion of network footprint, while ensuring ROI valuation exceeded required hurdles. -
Sr. Product Manager - Value Added ServicesEarthlink Municipal Networks Nov 2003 - Apr 2006Atlanta, Georgia, UsIdentified and brought to market incremental revenue producing service lines, including security offerings, like anti-malware, pop-up blockers, and remote IT. Owned P&L’s. Partnered with needed vendors and retailers, such as Geek Squad. -
Brand Manager - AdslEarthlink Municipal Networks Nov 2002 - Oct 2003Atlanta, Georgia, UsManaged “EarthLink High Speed Internet” brand through segmentation, targeting and positioning activities. Maximized LTV of broadband customer base by creating Earthlink's Bring Your Own Access service offering. -
Sr. Technical Instructor / ConsultantPeoplesoft, Inc. Jun 1997 - Jul 2000Pleasanton, Ca, UsLed partner and project team courses focusing on custom ERP product implementation and report writing. Evaluated business process scenarios and advised partner consulting firms and clients regarding cost-benefit of reverse engineering scenarios.
Tracy Hernandez Skills
Tracy Hernandez Education Details
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University Of Florida - Warrington College Of BusinessManagement And Operations -
Stanford UniversityIndustrial And Product Design -
Emory University - Goizueta Business SchoolMajor: Decision & Information Analysis (Pre-Cursor To Data Science); Major: Marketing -
University Of KentuckyHistory And Philosophy Of Science And Technology
Frequently Asked Questions about Tracy Hernandez
What company does Tracy Hernandez work for?
Tracy Hernandez works for Rev Harmony Group
What is Tracy Hernandez's role at the current company?
Tracy Hernandez's current role is fractional Chief Growth Officer / Revenue Acceleration Workshops / RevOps/Enablement /GTM Partners / Revenue Architect.
What is Tracy Hernandez's email address?
Tracy Hernandez's email address is we****@****ail.com
What is Tracy Hernandez's direct phone number?
Tracy Hernandez's direct phone number is +130553*****
What schools did Tracy Hernandez attend?
Tracy Hernandez attended University Of Florida - Warrington College Of Business, Stanford University, Emory University - Goizueta Business School, University Of Kentucky.
What skills is Tracy Hernandez known for?
Tracy Hernandez has skills like Product Management, Strategy, Cloud Computing, Product Marketing, Leadership, Strategic Partnerships, Analytics, Training, Business Process, Saas, Networking, Strategic Planning.
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