Tracy Whitlow Email & Phone Number

Edmond, Ok, Us

Oklahoma City, Oklahoma, United States

- Develop and execute a strategic training plan aligned with the company's objectives and long-term vision.- Design and develop engaging and effective training programs utilizing diverse methodologies.- Provide guidance, mentorship, and support to a team of training professionals fostering a culture of continuous learning and growth.

Charlotte, North Carolina Area

Charlotte, North Carolina Area

As a Field Consultant at Express Employment Professionals, my primary role is to drive the development and growth of higher margin business throughout Express’ 750+ franchise locations. Partnering with offices across North America, my team offers training, coaching, and ongoing support to equip Franchisees and their staff members to sell, recruit, and service client needs within their territory. Founded in 1983, Express Employment Professionals has grown to become the nation’s largest privately held staffing firm, with over 750 office locations across the US, Canada, and South Africa. We are ranked by Franchise Times as the 48th largest franchise company in worldwide sales. Our mission each and every day is to help as many people as possible find good jobs by helping as many clients as possible find good people.

United States

As a Client Success Manager, I am responsible for cultivating and supporting ongoing success of the Cornerstone Talent Management solution within client organizations. My focus includes:- Develop and maintain consultative relationships with strategic business process owners and business leadership- Provide HR, Talent Management, and system knowledge guidance to help drive client engagement, system utilization, and overall satisfaction- Integrate knowledge of the client’s business in the strategic application of the Cornerstone suite throughout the client lifetime by focused optimization of solution - Serve as an advisor in validating client business requirements, assessing and communicating impacts in the context of internal change management and employee engagement- Provide advanced solution support to internal client support and product development teams- Serve as an expert advisor on the solution in the client services network

Troy, Mi

- Responsible for design and execution of the company’s learning strategy for recruitment, sales, service, and management employees- Lead, design, and implement enterprise-wide learning initiatives to improve field operations workforce capabilities. Assess and address skill gaps and development needs for teams and individuals using needs analysis, followed by design and delivery of competency-based blended learning solutions- Plan and communicate learning program strategy with stakeholders at all levels within the organization- Lead and coach a team of 15 direct and indirect employees -Translate business needs into targeted development solutions that build knowledge and skills, promote career development, and foster organizational change.

Wichita, Ks

- Developed and delivered classroom, distance-led, and web-based training content to employees in recruitment, sales, service, and management- Collaborated and consulted with stakeholders at all levels to design, plan, and implement training programs and initiatives for field operations- Responsible for management & development of training team, which consisted of 3 field-based Trainers- Conducted ongoing analysis of training effectiveness through various measurement strategies- Served as liaison between students and LMS development team to ensure that the system operated efficiently and effectively- Worked closely with Americas, APAC, and EMEA training teams to collaborate on appropriate training solutions for each region

Minneapolis, Mn

- Developed and maintained relationships with customers and temporary employees- Worked with hiring managers to understand and fulfill the organization’s staffing needs- Managed diverse group of temporary employees through performance reviews, employee communications, problem resolution, counseling/coaching, employee recognition and retention programs- Delivered profitable results through business management, expense control, and sales growth

St. Paul, Mn

- Delivered recruitment and sales training workshop to new employees throughout the United States - Maintained daily contact with customers requesting staffing assistance to determine their needs, provided request status reports, and matched employees to those requests - Maintained daily contact with candidates to source, screen and assess, administered evaluations, interviews, checked references, made hiring decisions, conducted new employee orientation, and matched the skills, abilities and career goals of employees to customer requests- Became subject matter expert in HR topics relating to employment law, hiring, interviewing, and termination of employees- Managed diverse group of of temporary employees through performance reviews, employee communications, problem resolution, counseling/coaching, employee recognition and retention programs- Delivered profitable results through business management, expense control, and sales growth

Ba, Psychology

Psychology

Education record