•Oversees property information to ensure content is accurate before being distributed to property websites.•Consults with contractors regarding the current status of rental properties undergoing rehabilitation.•Consistently updates content of homes that are ready to be rented with feedback from prospective tenants.•Wrote and implemented the Standard Operating Procedure (SOP), ensuring all employees understand the duties and obligations of the job.•Manages and maintains the website where payments and tenant information are logged, to keep up to date records about tenants to enhance service quality. •Coordinates closings on rental homes, to ensure a pleasant and friendly environment for new tenants and representing agents.•Integrated a new system where tenants can pay rent online creating an easier way for customers to send payments. •Documents customer complaints to maximize quicker response time and conflict resolution to increase satisfaction.

•Worked directly with foreign investors to develop Michigan business accounts expanding inventory. •Contacted cities to set up inspections for rental certification on homes, reducing the amount of time properties spent off market.•Delivered accurate documentation for foreign investors about properties that closed, providing all information in regards to the property. •Managed pay roll accounts and distributed paychecks to employees, maintained accounts with updated information.•Registered foreign investment companies with EIN numbers, and enrolled them on the IRS website enabling investors to bid on homes with the company ID. •Coordinated with real estate agents and contractors to estimate property costs for the rehabilitation of homes, to help budget for repairs. •Informed the property management company about new rentals to maximize marketing for properties to gain new prospects. •Marketed investment opportunities for homes in Michigan, boosting clientele and revenue for the company.

•Responsible for providing new employees with all proper documentation, making processing fast and efficient.•Maintained employee benefit programs providing employees with information in regards to insurance policies.•Processed Vendor information to keep accurate records of the business to insure proper payment.•Set up authorization codes for employees to gain access into the building, establishing security and a safe environment.•Enforced company policies in regards to employee conduct to maintain a professional atmosphere.•Tracked money flow with vendors, providing accurate reports of services provided to the company.