Tracy Yancy Email & Phone Number

• Responsible for system maintenance involving Major Airlines , Railways, Hotels, Credit Cards, and Rental Cars. • Implementing new software on applications in VAX/VMS/VOS and UNIX based platforms. • Actively working with Network Operations, Systems Administrator, Applications and Interface programmers helping resolve connectivity problems within LAN/WAN environment and the following protocols TCP/IP, MATIP and BATAP. • Supporting visualation platforms Microsoft Windows server technologies (Server 2008 R2/2012) and Active Directory.• Utilization of Network Diagrams to troubleshoot network problems.• Perform Unix administrative tasks, implementing new software changes, and maintenance on Unix servers.• Providing 2nd level support assisting Helpdesks in fixing SABRE CRTs and printers for global travel agents and major global airport locations. • Revising and updating turnover involving customer service problem calls for VAX/VMS/VOS and UNIX environment. • Creating and revising problem tickets for outages, network connectivity and application problems. Updating change records for implementation requests.• Scripting automation for UNIX environment. • Issued nightly system backups.• Worked in conjunction with several other central reservations systems networks such as Worldspan, Travelport, Amadeus, Infini and Abacus.• Problem solving in conjunction with several other environments such as Mainframe, TPF Coverage, Network Operations, and Mid-Range which have Major carriers such as US Airways and AA and website support for bookings for Travelocity, Orbitz, and AA.com.

Tulsa

• Responsible for system maintenance involving Major Airlines , Railways, Hotels, Credit Cards, and Rental Cars. • Implementing new software on applications in VAX/VMS/VOS and UNIX based platforms. • Actively working with Network Operations, Systems Administrator, Applications and Interface programmers helping resolve connectivity problems within LAN/WAN environment and the following protocols TCP/IP, MATIP and BATAP. • Supporting visualation platforms Microsoft Windows server technologies (Server 2008 R2/2012) and Active Directory.• Utilization of Network Diagrams to troubleshoot network problems.• Perform Unix administrative tasks, implementing new software changes, and maintenance on Unix servers.• Providing 2nd level support assisting Helpdesks in fixing SABRE CRTs and printers for global travel agents and major global airport locations. • Revising and updating turnover involving customer service problem calls for VAX/VMS/VOS and UNIX environment. • Creating and revising problem tickets for outages, network connectivity and application problems. Updating change records for implementation requests.• Scripting automation for UNIX environment. • Issued nightly system backups.• Worked in conjunction with several other central reservations systems networks such as Worldspan, Travelport, Amadeus, Infini and Abacus.• Problem solving in conjunction with several other environments such as Mainframe, TPF Coverage, Network Operations, and Mid-Range which have Major carriers such as US Airways and AA and website support for bookings for Travelocity, Orbitz, and AA.com.

Tulsa

• Responsible for system maintenance involving Major Airlines , Railways, Hotels, Credit Cards, and Rental Cars. • Implementing new software on applications in VAX/VMS/VOS and UNIX based platforms. • Actively working with Network Operations, Systems Administrator, Applications and Interface programmers helping resolve connectivity problems within LAN/WAN environment and the following protocols TCP/IP, MATIP and BATAP. • Supporting visualation platforms Microsoft Windows server technologies (Server 2008 R2/2012) and Active Directory.• Utilization of Network Diagrams to troubleshoot network problems.• Perform Unix administrative tasks, implementing new software changes, and maintenance on Unix servers.• Providing 2nd level support assisting Helpdesks in fixing SABRE CRTs and printers for global travel agents and major global airport locations. • Revising and updating turnover involving customer service problem calls for VAX/VMS/VOS and UNIX environment. • Creating and revising problem tickets for outages, network connectivity and application problems. Updating change records for implementation requests.• Scripting automation for UNIX environment. • Issued nightly system backups.• Worked in conjunction with several other central reservations systems networks such as Worldspan, Travelport, Amadeus, Infini and Abacus.• Problem solving in conjunction with several other environments such as Mainframe, TPF Coverage, Network Operations, and Mid-Range which have Major carriers such as US Airways and AA and website support for bookings for Travelocity, Orbitz, and AA.com.