Trad Hamdan Email & Phone Number

Florida, United States

Miami, Florida, US

Fort Lauderdale, FL, US

• High volume prospecting/calling into multiple organizations via cold calling, networking, and e-mail, as well as utilizing Internet information sources to build and maintain a lead development pipeline.
• Penetrate, profile, qualify, and schedule well-qualified appointments with key decision-makers within targeted companies.
• Exceeded daily and weekly call goals, delivering a high quantity of well-qualified sales opportunities. Averaged 185 calls and 200 e-mails per week.
• Consistently met and exceeded opportunity quotas in delivering optimal sales pipeline. Contributed $423K to a $1.6 million pipeline in 4Q 2022.
• Learned and demonstrated a fundamental understanding of Citrix's technology – and clearly articulated capabilities and advantages to prospective customers to successfully manage and overcome prospect objections.
• Collaborated with sales and sales engineering teams in the development of strategic sales approaches

• Lead team of 200+ hourly employees and six department heads in executing day-to-day sales operations with an $8M turnover a year wireless provider retail business.
• Collaborate with senior leaders to craft and administer comprehensive company policies, coordinate divisional activities, and establish long range-goals to meet overall business objectives and profitability growth.
• Maintain management oversight of key projects, performance reports, and business strategic planning, including sales, financial performance, and new product development.
• Surpassed company key performance indicators on a consistent basis, including maintaining a steady business growth of six to seven percent year-over-year.
• Implemented quick resolutions to complex problems that affected store service, efficiency, and productivity.
• Spearheaded a company-wide, new point-of-sale (POS) system integration.

• Delivered excellence throughout store operations for the region, with a key focus on sales management strategies and objectives.
• Boosted retail exposure from 25 to 50 storefronts throughout tenure in the role.
• Project-managed the diligent planning and execution of new store openings and closings of existing locations.
• Utilized analytical ability to evaluate markets of new and existing store locations, and provided data-driven recommendations for adding, moving, or closing store sites.
• Performed store audits to drive compliance with established company policies and standard operating procedures, encompassing safekeeping of funds and property, personnel practices, security, recordkeeping, and store.

• Oversaw strategy and operations for the district of wireless provider retail locations.
• Traveled to various stores 75% of the time for scheduled and unscheduled visits, ensuring adherence to company policies, commitment to sales goals, and delivery of exceptional customer experiences.
• Drove performance and accountability of store teams through transparent communications, ongoing coaching and development, and consistent application of performance management.
• Championed the recruiting, hiring, and onboarding of internal and external top talent for store management roles.
• Conducted regular store visits and audits, and devised operational strategies to enhance sales performance, employee engagement, and customer satisfaction.
• Partnered with store managers to optimize inventory levels, ensuring availability meets customer demand and exceeds operational standards.

• Orchestrated all aspects of authorized Metro PCS wireless provider retail operation, including management oversight of inventory, business development, human resources, financials, and customer relations.
• Delivered exceptional customer experiences, leading to an increase in sales year-over-year by 74%.
• Secured a 45% return on investment during the sale of the business.