• Led cross-functional teams in the analysis, design, and implementation of business solutions, resulting in a 20% increase in operational efficiency.• Developed comprehensive business cases, including cost-benefit analysis and risk assessments, to support strategic decision-making.• Facilitated workshops and interviews with stakeholders to gather requirements, document processes, and identify business needs.• Implemented Agile methodologies, resulting in a 30% improvement in project delivery timelines and stakeholder satisfaction.• Analyzed complex data sets to identify trends, generate insights, and support data-driven decision-making.• Led the analysis of business requirements and translated them into functional specifications for software development projects, leveraging requirements management tools.• Collaborated with stakeholders to identify, document, and prioritize business needs, goals, and objectives, ensuring alignment with strategic business goals.• Developed and maintained detailed process maps, workflows, and system documentation using Business Process Model and Notation (BPMN) and flowcharting techniques.• Conducted gap analysis to identify discrepancies between current processes and future requirements, utilizing analytical skills and process improvement methodologies.• Facilitated requirements gathering sessions, workshops, and interviews with stakeholders and subject matter experts, applying communication and negotiation skills.• Created and maintained user stories, use cases, and acceptance criteria for Agile projects, using JIRA or Azure DevOps for Agile project management.• Prioritized and managed requirements throughout the project lifecycle, ensuring alignment with business goals and change management best practices.• Performed data analysis and created reports to support decision-making and strategic planning, using tools such as SQL, Excel, or Power BI.

• Conducted detailed business and systems analysis, contributing to the successful deployment of new ERP systems and enhancements.• Collaborated with IT and business teams to define requirements, design solutions, and ensure alignment with business goals.• Managed project timelines, resources, and budgets, delivering projects on time and within scope.• Developed training materials and conducted end-user training sessions, enhancing user adoption and system effectiveness.• Led efforts to identify and mitigate project risks and issues related to business processes and requirements, employing risk management techniques.• Ensured that all project deliverables met quality standards and business objectives through quality assurance practices and continuous improvement.• Collaborated with development teams to ensure that technical solutions aligned with business requirements, applying software development lifecycle (SDLC) knowledge.• Participated in system testing, including creating test plans, executing test cases, and reporting defects, using testing tools like Selenium or QTP.• Supported change management initiatives by preparing training materials and conducting end-user training sessions, demonstrating training and change management expertise.• Monitored and evaluated project performance to ensure successful implementation of business solutions, using performance metrics and dashboard tools.• Acted as a liaison between business units and IT departments to facilitate effective communication and collaboration, demonstrating interpersonal and relationship management skills.• Analyzed market trends and industry best practices to recommend improvements to business processes and systems, utilizing market research and benchmarking techniques.

• Designed and implemented the "Tracking Pro" application, a Visual Basic solution with an Sbase database, enabling time, inventory, supplies, and vehicle tracking for construction and renovation companies.• Led Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring alignment with project goals.• Coached cross-functional teams in Agile methodologies, such as Scrum and Kanban, to enhance efficiency and adherence to best practices.• Prioritized and refined backlog items, aligning them with business objectives and customer needs to optimize project outcomes.• Decomposed large-scale initiatives into manageable user stories and tasks, facilitating seamless execution.• Cultivated a culture of continuous improvement by promoting experimentation, regular feedback loops, and knowledge sharing.• Fostered collaboration and shared ownership within self-organizing teams, enhancing team performance and accountability.• Facilitated effective communication and conflict resolution among team members, promoting a positive work environment.• Proactively identified and removed obstacles, ensuring consistent progress and project delivery.• Mentored Scrum Masters, Product Owners, and other Agile roles, empowering them to succeed in their responsibilities.• Partnered with leadership to drive Agile transformation, creating a supportive environment for Agile adoption.• Conducted Agile assessments and retrospectives, using insights to continuously improve team performance and project delivery.

• Spearheaded the development and delivery of the "ARM" Risk Management application by KPMG, designed to assess and mitigate risks in new client engagements.• Led the transition from Waterfall to Agile SDLC using Scrum, significantly improving project efficiency and adaptability.• Conducted a comprehensive Gap Analysis to address discrepancies between existing systems and the new ARM application, ensuring all potential risks were identified.• Coordinated daily status meetings and weekly stakeholder sessions, maintaining alignment with project goals and ensuring timely issue resolution.• Authored and refined detailed user stories, bridging communication between development teams and stakeholders to capture functional requirements.• Managed communication with the offshore QA team, ensuring thorough testing and quality assurance of the ARM application.• Directed daily standups to track team progress, resolve roadblocks, and prioritize tasks within the Scrum framework.• Developed and executed test scripts and SQL queries to support rigorous testing, ensuring the ARM application's accuracy and functionality.• Created and maintained project plans in Microsoft Project 2013, clearly defining timelines, milestones, and deliverables.• Managed a $5 million budget, optimizing resource allocation to deliver the project within financial constraints.

• Managed the migration from Fusion 9 to Fusion 10 for UBS, a globally utilized HR system, coordinating a 6-month implementation project across multiple countries and time zones.• Oversaw an $800,000 budget, ensuring efficient resource allocation and successful completion of the project within the targeted timeframe.• Led the review of implementation requirements and conducted a comprehensive Gap Analysis to address discrepancies in the new Fusion 10 release.• Coordinated phased releases to multiple internal departments, ensuring smooth transitions and minimal disruption to ongoing operations.• Facilitated daily status meetings, providing regular updates to management and ensuring alignment with project milestones.• Developed detailed test plans and scripts, leveraging SQL to design and execute queries for rigorous testing of the Fusion 10 system.• Set up an internal call center and help desk, creating a comprehensive support and troubleshooting action plan to resolve technical and business issues.• Established a SharePoint landing page for project tracking and team collaboration, enhancing transparency and accessibility.• Designed and delivered HR reports, utilizing advanced reporting tools to meet stakeholder requirements.• Conducted Q&A sessions and Train-the-Trainer programs, ensuring client deliverables were consistent with expectations and the Fusion 10 rollout was executed successfully.• Supported the installation of two 25 Terabyte servers, ensuring robust infrastructure for the new system.

• Led the global expansion of CVENT from a regional meeting planning tool in the Americas to a company-wide solution, extending its implementation to Hong Kong, Singapore, Korea, and the Philippines.• Managed cross-functional resources across four time zones, ensuring seamless collaboration and project execution.• Conducted requirements gathering and review for Hong Kong, specifically addressing regulatory compliance with HKMA regarding offshore third-party cloud vendors.• Played a key role in the Procure-to-Pay process within PeopleSoft, ensuring tax codes were accurately captured and added before invoicing.• Reviewed and validated mobile applications for HR offices in New York and London, ensuring compliance for onboarding.• Managed a $12 million budget, overseeing resource allocation and project milestones to deliver on time and within budget.• Served as Scrum Master in an Agile environment, guiding the transition from Waterfall to Agile SDLC and facilitating daily standups with functional teams.• Organized and coordinated daily 6 AM calls with the development team in Gurgaon, India, and bi-weekly 7 PM calls with stakeholders in Sydney, Australia, ensuring continuous progress.• Initiated weekly stakeholder meetings, fostering engagement and alignment on project objectives and deliverables.• Inherited and maintained a SharePoint landing page, managing compliance assessment forms, outsourcing checklists, and risk assessment spreadsheets.• Managed phased releases to multiple internal departments, ensuring smooth deployment and adoption of the CVENT tool.• Designed comprehensive project plans using Microsoft Project 2010 and authored specification documents for client review and approval.

• Led the documentation of backup and restore processes for two different versions of SQL Server following the merger and acquisition of a publishing company, ensuring seamless integration and data integrity.• Managed the lift and shift of all applications and databases, documenting all communication feeds to and from targeted servers during the server relocation to a new facility.• Facilitated the transition from a Waterfall to an Agile/Scrum environment, serving as Scrum Master to streamline the data conversion process.• Reviewed the Data Warehouse "ETL" architecture to ensure efficient data migration and integration with multiple external data sources using AUTOSYS for feed data migration.• Conducted requirements gathering for all applications, databases, and data layouts/feeds, ensuring alignment with project objectives.• Established and led a cross-functional team, initiating weekly stakeholder meetings to ensure continuous engagement and alignment on project goals.• Documented the lift and shift approach, creating a comprehensive plan for the server relocation and application migration process.• Wrote and executed SQL queries to validate new functionalities and ensure successful data migration.• Designed detailed project plans for the Records Management system timeline and process flow using Microsoft Project 2010.• Created diagrams and charts using MS Visio to visually represent the project approach, aiding in stakeholder understanding and approval of specification documents.

• Led the implementation of a Data Management and Records Management system for legal and financial clients, focusing on gathering requirements for hard copy and electronic document retention and destruction schedules.• Conducted comprehensive requirements gathering for hard copy paper process flow, ensuring compliance with state and federal regulatory guidelines for record retention.• Developed a solution for electronic file retention and destruction schedules, including documentation for off-site (cloud) storage with a defined retention policy and procedure.• Designed detailed project plans for the Records Management system timeline and process flow using Microsoft Project 2010, ensuring alignment with client requirements and project goals.• Created visual diagrams and charts using MS Visio to represent the project approach, facilitating clear communication and stakeholder understanding.• Monitored project hours against burned hours, generating weekly status reports to track project health and escalate tasks that did not meet deadlines.• Authored and executed test definition documents, leveraging Excel to ensure thorough testing and validation of system logic.• Designed and executed SQL queries to test the application logic against specification documents, ensuring accuracy and functionality.• Established a SharePoint landing page for project tracking, collaboration, and resource sharing across multiple teams.• Managed 5 active client implementations simultaneously, each at different phases, ensuring consistent progress and adherence to project timelines.

• Imple mented the Dovetail Payment System for international banking clients, managing both High Value and Low Value transactions, and ensuring the completion of the payment lifecycle through either the core Dovetail product or custom-designed solutions.• Gathered requirements for the Dovetail Systems payment application, documenting them in Dita XML to align with client needs and industry standards.• Developed detailed project plans using Microsoft Project, ensuring timelines were realistic and adhered to throughout the implementation process.• Created process maps and workflow diagrams using MS Visio, visually representing transaction flows and payment instructions for stakeholder clarity.• Authored and refined specification documents stored in the Mercurial repository, facilitating client review and approval of payment application features.• Wrote and executed test definition documents in Dita XML, validating the application’s logic against the specifications to ensure accuracy and reliability.• Set up an offshore call center to support the transition to the new payment system, providing ongoing client support and issue resolution.• Evaluated SWIFT messaging principles and banking standards for high-value messages, including inbound SWIFT BIC codes, ensuring compliance with SEPA and European banking regulations.• Designed and executed SQL queries to test the logic of the application, verifying its alignment with client specifications and payment processing requirements.• Developed and delivered internal training modules for new hires, enhancing team competency in using and supporting the Dovetail Payment System.

• Led the project for Dodd-Frank Wall Street Reform and Consumer Protection Act compliance, focusing on swap regulatory reporting for pre-enactment, transition periods, and real-time reporting.• Gathered requirements for data storage and infrastructure needs for London-based and Stamford-based resources, ensuring compliance with regulatory standards.• Designed and managed project plans using Microsoft Project 2010, establishing clear timelines and deliverables for the compliance project.• Created data layout designs for multiple global systems, facilitating effective data streams and integration across various platforms.• Maintained daily communication with senior leadership and stakeholders, providing updates and addressing high-level concerns.• Established a retrieval process for restoring backup tapes from an off-site storage facility in London, ensuring data availability and security.• Revised retention policies to align with state and federal regulations, including new Dodd-Frank requirements for data management.• Developed requirements for real-time reporting, enhancing the project's ability to meet regulatory reporting standards.• Designed process flow diagrams and charts using MS Visio, visualizing data interactions and system integrations for stakeholder clarity.• Evaluated four in-house systems to determine the best data source for compliance with Dodd-Frank requirements, ensuring optimal data accuracy and reporting.

• Translated business requirements into actionable plans and strategies for diverse industries, ensuring alignment with organizational goals and stakeholder needs.• Conducted feasibility studies to assess project viability, identifying potential constraints and risks.• Developed wireframes and process models to visualize project requirements and design effective solutions.• Collaborated closely with decision-makers to ensure project goals aligned with business objectives and promoted cross-functional team collaboration.• Demonstrated custom application solutions for accounts payable/receivable, catering to middle-market clients across various industries.• Gathered and analyzed requirements for customizing accounts payable/receivable processes, ensuring tailored solutions meet client specifications.• Created and managed project plans using Microsoft Project, ensuring realistic timelines and milestones were achieved.• Designed process diagrams and charts using MS Visio to map out workflows and system integrations.• Developed and executed unit, system, and acceptance testing for custom applications, ensuring quality and functionality.• Designed and implemented SQL queries and Crystal Reports based on client specifications, enhancing data reporting and analysis.