Head of the People Department; I oversee all training, scheduling & hiring. I provide leadership and guidance to build top sales, and maintain labour costs to ensure profit is maximized. Leading my team, we work towards developing great practices to ensure our amazing people are remaining at our location. I often use delegation to ensure that new training is being performed thoroughly and efficiently. Throughout my career at McDonald's, this has been the most fun position, and really appeals to my desire to teach others.

Tasked with managing the inventory of the restaurant and support the General Manager of the restaurant with running the restaurant and choosing which directions to move forward in. In this position I have:-Trained a support manager to manage my inventory levels, stock counting and unloading deliveries-Lead the restaurant in a direction to increase our drive-thru times, labour metrics, Guest experience metrics, and food cost metrics. Each metric saw increases in positive results.-Facilitated development for 3 management candidates-Successfully implemented a national program at this restaurant involving a drastic change in quality standards from crew-Facilitated leadership team changes while maintaining momentum of the restaurant

Was assigned to various Condo corporations to manage; made budgets, found contractors, and enforced the condo corporation's vision for their communities. Was also assigned to various roles around the office, was given special projects like phone administration and filing, as well as researching various laws for different corporations.

Positioned at the Woodlawn McDonald's, I was assigned to the team for my ability to complete special tasks well and with little supervision.I was tasked to lead the people department while training the whole restaurant on a brand new way of doing things that shifted the whole organization called Vision 17. I trained 12 personally selected individuals on exceptional guest experience, and guest recovery skills. I completed the V17 shift while hiring, training and developing everyone who showed promise in management and team leading. I also remained responsible for the schedule.September 2016, my responsibilities shifted from training these Guest Experience Leaders, to hiring and staffing the restaurant to keep building out brand. I had managed to hire 97 people from Sept 2016 to Sept 2017, with lower than a 15% turnover rate between experienced and new crew.During this time, I assisted my General Manager in creating a fantastic sales building culture, where I personally focused on great speed of service, and following procedures at all times. I helped the store build 25% top line sales in 2017, taking us from a $4.4 million location to a $5.5 million.I have since been reassigned, I miss my team, and am glad they continue to do well without me

As an ambitious newer member to my organization, I was assigned to the Walmart McDonald's location in Guelph to drive my own development and learn all McDonald's systems while executing the ones I knew with excellence.I remained at this location for a short amount of time, as my mission was to become an expert in everything that was available to me. Under the guidance of my General Manager and Training supervisor, I quickly mastered many skills that I previously had no practice. At this location, I learned how to:ScheduleTrainHireAssign and maintain daily task delegationRoutine maintenance practicesI am proud of how well I used this opportunity, and how far this small restaurant has taken me.

As a keen individual with great self motivational skills, I was promoted to Shift Manager at the Gordon st. location in Sept 2013.I always wanted to learn more than the current role than I had, and through this development, I learned some basic people practices to help me manage crew who worked at this location.These foundations have helped me build my career at McDonald's and I would imagine they can transfer to virtually any other place of business.This is where I learned the basics to start my foundations of '7 habits of highly effective people' Written by Stephen Covey.It started with acting in others best interests and assuming innocence in people, that built into being proactive and thinking win/win.This role was essential in my career as it really shifted what I wanted to do with my future.In February 2014, I was also assigned to head up the inventory department at this location.I started effectively managing my inventory to be from 2% above goal, to 1.5% under goal on our P&L to save us approximately $90,000 yearly, while not cutting on quality of any services or products.

As a crew person at McDonald's I was often commended for my fantastic customer service skills and great work ethic. No task was too big or too small when asked, and I handled it in the most efficient way I could possibly think of.I often contributed ideas when asked how to improve operational efficiency and was always given unique extra tasks, that required a sense of innovation. (Examples include, reorganizing stations in the drive-thru to help with flow, or reorganizing inventory rooms to save time on people looking for items)I am so happy that I joined the McDonald's team, it has honestly changed my life.

General contractor & door to door sales associate.Canadian Property Stars re-branded from 'Spring Masters Canada'

Would perform patrols of residence to keep students well behaved and provide any First aid, facilities maintenance work orders, or emergency calls

Worked in Residence of University, would be responsible for 50 students to keep them in check, following rules, and assist in their transition into their university lives.Would perform patrols of residence to keep students well behaved and provide any First aid, facilities maintenance work orders, or emergency calls

Would perform customer service and relations to ensure sales in shoe department.Would perform quarterly inventoriesWould organize sales floor for promotions via moving stands, moving stock