Corey Dooley, M.S., Prosci Email & Phone Number

• Partnering and consulting with clients to develop strategies and tactics for organizational change management, learning, and communication needs for projects and organizational wide changes and implementations..
• Facilitated vision formation, stakeholder analysis sessions, change impact analysis exercises, & personal interviews to identify the desired future state of my client’s organizations. Collaborated with leadership teams.
• Developing change management strategies and tactical deployment plans for global organizations for cultural change, process change, & technology implementations.
• Developing micro learning videos, wikis, & self-help resources for clients to use in training their field sales & technical support teams.
• Consulting HR & Operations functions to develop & implement blended learning onboarding solutions to meet the needs of geographically distributed workforces.
• Implementation of multiple leaning management systems (LMS) from technical, project management, training, & change management aspects. Client industries include: Pharma, Medical Diagnostics, Information Systems.

Eden Prairie, MN, US

• Led the Organizational Change Management (OCM) implementation of Salesforce (Contact Center, Automotive Cloud, Sales Cloud), Microsoft D365 ERP, and Siemens Teamcenter, to streamline business processes, improving data.
• Developed and executed change management plans that minimized disruption and ensured seamless adoption of new systems, enhancing employee engagement and satisfaction, as well as making the change seamless to customers.
• Facilitated cross-functional workshops and feedback sessions to align key stakeholders and address concerns, fostering a collaborative environment during the implementation process.
• Monitored and evaluated the impact of the new systems on business operations, providing regular progress reports to executive leadership and recommending continuous improvement strategies.
• Implemented feedback mechanisms to continuously improve user experience and address issues promptly during and after the software rollouts.
• Executed stakeholder analysis and engagement plans to ensure alignment and support for the integration of Salesforce, Microsoft D365 ERP, and Siemens Teamcenter

Minneapolis, Minnesota, US

• Partnered with leaders and employees from across the organization to understand the impacts and changes of upgrading from ECC and implementing SAP S/4HANA throughout the organization.
• Responsible for overarching change management strategy, tactical change management plan, along with execution including training (development and delivery) and communications.
• Lead a team of Organizational Change Managers, Instructional Designers, and Process Analysts, to provide Organizational transformation guidance, planning, and execution for the implementation of SAP S/4HANA and Ariba..
• Developed metrics to measure the status and success of the change management plan and report on progress to project sponsors, stakeholders, and executive team using Smartsheet.
• Established an enterprise-wide Change Management Network with over 350 participants.
• Exited post go-live hyper care with less than 1% of all incidents being associated with Change Management activities.

San Francisco, California, US

• Partnering with senior leaders to drive organizational change throughout the global marketing organization. Implementing changes including new technology implementation, new processes, procedures, and behaviors.
• Leading the change, communications, and educational efforts for the implementation of an Enterprise Digital Asset Management system (OpenText Media Management) across the organization globally.
• Launched a new marketing production model to decrease the turnaround time on marketing assets.
• Implementing new business process and procedures to align with legal, regulatory, and compliance requirements.
• Responsible for end to end change management capabilities, including business readiness, training needs identification, communication strategies and tactics, training development, post implementation evaluation, and.
• Led both waterfall and Agile change management programs.

Bethesda, MD, US

Worked within the Space organization to develop the implementation strategy and executable plan for rolling our SAP SuccessFactors Jam, Learning and Onboarding modules across the space organization of about 25,000 employees. Partnered with leaders to develop an integrated strategy for deploying the modules within the organization. Partnered with.

Wayzata, Minnesota, US

Developed global change & education strategy to implement a global change management program, for the deployment of the SAP SuccessFactors Suite, new processes and procedures for HR Operations, and a new service delivery model (to include a shared service/outsourced model) for human resources in the Asia Pacific, Latin American, and African regions for.

Wayzata, Minnesota, US

• Responsible for the delivery and execution of Cargill’s Executive Leadership Forum for virtual participation by leaders globally in Cargill. Developed the online delivery content, strategy for delivery, along with user.
• Was the lead SAP JAM admin, and was responsible for the JAM mobile application deployment for global enterprise use.
• Also responsible for project management, change management, and deployment of global learning programs for 155k+ employees.
• Optimization, data management, and loading of courses to SAP SuccessFactors Learning Module

Switzerland 🇨🇭, CH

Developed and implemented standardized learning programs and enabled an organization wide digital transformation, including a new SAP and Salesforce implementation. Partnered with senior leaders and customers to implement digital strategies for internal and external training, along with digital support platforms for customers. - Led change management.

Scottsdale, AZ, US

• Managed a team of eLearning developers to support employee population of over 25K employees across the United States, supplying online content for franchise network to support formal, informal, and social learning.
• Served on the senior leadership team and collaborated across the organization to develop and implement long-term strategies, promoting excellence within areas of customer service and experience, clinic sales, and.
• Developed online training programs to reduce the need for in person training across the franchise network, reducing the time needed to get new employees started in their role by 20%.
• Developed standardized metrics to show impact and value of training and its effectiveness for the franchise office as well as for franchise owners.
• Led change, training, and business analyst teams in the execution of the stakeholder analysis, change strategy development, training need identification, development of change agent/super user networks, along with.
• Negotiated project deliverables, timelines, and cost by partnering with vendors, enhancing back end infrastructure, supporting 25K employees accessing content, and allowing for responsive design of learning content.

Arlington, VA, US

• Developed infrastructure within engineering organization to enable and support comprehensive and cost-effective learning and talent management strategy. Managed and led teams that designed and executed comprehensive.
• Partnered with internal knowledge leaders to develop internal certification programs for specific engineering disciplines, with several being vetted and supported by external industry organizations.
• Responsible for the development and execution of organizational strategies for overall learning and development within engineering, talent identification, high-potential talent development, and digital learning.
• Developed and integrated change management plans into learning programs for organizational redesigns, software implementations, and changes to governmental policy and regulation changes.
• Identified organizational needs for strategic course development, partnering internally and with external vendors to develop and deliver courses across the United States.
• Determined impact of learning programs on employee and business performance by developing, monitoring, and reporting learning metrics and KPI’s.

San Jose, CA, US

Collaborated across the global HR function to develop cross-functional turnkey training programs for new call center frontline employees and supervisors, for both domestic and international offices, and to standardize training programs and assessment of employee effectiveness after training. Created internal certification programs for frontline employees.

Denver, Colorado, US

Facilitated new hire onboarding programs locally and across the country for new airport openings; provided one-on-one mentoring and coaching for new employees to ensure operational success in each city.

Master Of Science (M.S.), Organizational Performance

Chief Learning Officer - Clo Accelerator

Bachelors, Organizational Sociology