Corey Dooley, M.S., Prosci Email & Phone Number

Partnering and consulting with clients to develop strategies and tactics for organizational change management, learning, and communication needs for projects and organizational wide changes and implementations. Enabling the awareness & adoption of new technologies & processes, by understanding organizational impacts of decisions, aligning leadership at all levels, & developing interventions to minimize business disruption.• Facilitated vision formation, stakeholder analysis sessions, change impact analysis exercises, & personal interviews to identify the desired future state of my client’s organizations. Collaborated with leadership teams to develop & implement change management strategies to achieve the identified future states.• Developing change management strategies and tactical deployment plans for global organizations for cultural change, process change, & technology implementations.• Developing micro learning videos, wikis, & self-help resources for clients to use in training their field sales & technical support teams.• Consulting HR & Operations functions to develop & implement blended learning onboarding solutions to meet the needs of geographically distributed workforces.• Implementation of multiple leaning management systems (LMS) from technical, project management, training, & change management aspects. Client industries include: Pharma, Medical Diagnostics, Information Systems, Defense, Agriculture, Global Supply Chain Organizations, Manufacturing, Financial Services / Banking, Technology, & Higher Education.

Eden Prairie, Mn, Us

Led the Organizational Change Management (OCM) implementation of Salesforce (Contact Center, Automotive Cloud, Sales Cloud), Microsoft D365 ERP, and Siemens Teamcenter, to streamline business processes, improving data accessibility across departments, and providing an enterprise view of manufacturing processes.• Developed and executed change management plans that minimized disruption and ensured seamless adoption of new systems, enhancing employee engagement and satisfaction, as well as making the change seamless to customers.• Facilitated cross-functional workshops and feedback sessions to align key stakeholders and address concerns, fostering a collaborative environment during the implementation process.• Monitored and evaluated the impact of the new systems on business operations, providing regular progress reports to executive leadership and recommending continuous improvement strategies.• Implemented feedback mechanisms to continuously improve user experience and address issues promptly during and after the software rollouts.• Executed stakeholder analysis and engagement plans to ensure alignment and support for the integration of Salesforce, Microsoft D365 ERP, and Siemens Teamcenter• Established and led a Change Champion Network, Change Leadership Network, and Communities of practice to facilitate the seamless roll out of the multiple Salesforce, Microsoft D365 ERP, and Siemens Teamcenter implementations.• Managed a team of 8 professionals to support the multiple implementations in an Agile enviornment.

Minneapolis, Minnesota, Us

Partnered with leaders and employees from across the organization to understand the impacts and changes of upgrading from ECC and implementing SAP S/4HANA throughout the organization. • Responsible for overarching change management strategy, tactical change management plan, along with execution including training (development and delivery) and communications. • Lead a team of Organizational Change Managers, Instructional Designers, and Process Analysts, to provide Organizational transformation guidance, planning, and execution for the implementation of SAP S/4HANA and Ariba. S/4HANA modules include Make to Deploy (MTD), Order to Cash (OTC), Procure to Pay (PTP), Record to Report (RTR), Finance, Reports, and Ariba. • Developed metrics to measure the status and success of the change management plan and report on progress to project sponsors, stakeholders, and executive team using Smartsheet. • Established an enterprise-wide Change Management Network with over 350 participants. • Exited post go-live hyper care with less than 1% of all incidents being associated with Change Management activities.

San Francisco, California, Us

Partnering with senior leaders to drive organizational change throughout the global marketing organization. Implementing changes including new technology implementation, new processes, procedures, and behaviors. • Leading the change, communications, and educational efforts for the implementation of an Enterprise Digital Asset Management system (OpenText Media Management) across the organization globally.• Launched a new marketing production model to decrease the turnaround time on marketing assets.• Implementing new business process and procedures to align with legal, regulatory, and compliance requirements. • Responsible for end to end change management capabilities, including business readiness, training needs identification, communication strategies and tactics, training development, post implementation evaluation, and long-term sustainment activities.• Led both waterfall and Agile change management programs.• Partnered to define the Agile approach and integration of change management processes

Bethesda, Md, Us

Worked within the Space organization to develop the implementation strategy and executable plan for rolling our SAP SuccessFactors Jam, Learning and Onboarding modules across the space organization of about 25,000 employees. Partnered with leaders to develop an integrated strategy for deploying the modules within the organization. Partnered with organizational leaders to develop a change management strategy for the successful implementation of the Jam, Learning and Onboarding – including communications, training, and leadership engagement strategies – for both union and non-union employees. Partnered to create learning strategies that integrate the Learning, Onboarding, and Jam modules in order to provide more engaging learning programs and events for a distributed workforce.  Worked to align executive leaders and key knowledge domain experts to champion groups and communities within the SAP Jam collaboration module.

Wayzata, Minnesota, Us

Developed global change & education strategy to implement a global change management program, for the deployment of the SAP SuccessFactors Suite, new processes and procedures for HR Operations, and a new service delivery model (to include a shared service/outsourced model) for human resources in the Asia Pacific, Latin American, and African regions for approximately 85,000 employees.- Identified global resources to execute the implementation of the changes in the organization, and defined a language and translation strategy for 16 languages for training and communications materials to be provided in.- Partnered with regional deployment teams to ensure alignment, understanding of organizational impacts, and developing appropriate change, communication, and learning interventions to provide a smooth adoption of the new system and organizational structure.- Led a geographically dispersed team of training developers and subject matter experts to identify, develop, create, and deploy training and change materials for a global audience.- Measured user readiness for changes and post change adoption metrics.- Aligned leaders at all levels to the changes, and developed a global change champion network to implement the changes for the organization.- Used SAP Jam to deploy training materials globally to users and trainers and used it to create feedback loops from the regional change champion networks to the global leadership team.

Wayzata, Minnesota, Us

• Responsible for the delivery and execution of Cargill’s Executive Leadership Forum for virtual participation by leaders globally in Cargill. Developed the online delivery content, strategy for delivery, along with user experience and interaction. Over 2k leaders participated, with 92% engagement rate for the event. Incorporating both live event experiences and mobile device usage.• Was the lead SAP JAM admin, and was responsible for the JAM mobile application deployment for global enterprise use. • Also responsible for project management, change management, and deployment of global learning programs for 155k+ employees.• Optimization, data management, and loading of courses to SAP SuccessFactors Learning Module

Switzerland 🇨🇭 , Ch

Developed and implemented standardized learning programs and enabled an organization wide digital transformation, including a new SAP and Salesforce implementation. Partnered with senior leaders and customers to implement digital strategies for internal and external training, along with digital support platforms for customers. - Led change management, training, and business analyst teams in the execution of the stakeholder analysis, change strategy development, training need identification, development of change agent/super user networks, along with measurement and monitoring of post go live activities.- Created dashboards for program and organizational leadership to show metrics/KPIs to measure success and show progress in rolling out new initiatives.- Developed strategy and readiness execution plan for rolling out SAP for Tissue Diagnostics business globally – around 6k employees.- Led the creation of the change management strategy and execution of the plan – training delivery and communication development - for the roll out of Salesforce to be utilized by sales, service, operations, and finance.- Integrated sales methodology (Miller Heiman) into the sales tracking process within Salesforce – sales funnels, planning, contact, etc.…- Implemented a custom iOS app for the sales team to share sales materials with current and prospective customers. The app was connected to Salesforce and collected what had been sent, when, and to whom.

Scottsdale, Az, Us

Managed a team of eLearning developers to support employee population of over 25K employees across the United States, supplying online content for franchise network to support formal, informal, and social learning through innovative technology solutions. Led the digital transformation of training for the organization to meet the needs of an exponentially growing franchise network. • Served on the senior leadership team and collaborated across the organization to develop and implement long-term strategies, promoting excellence within areas of customer service and experience, clinic sales, and annual field-based education programs. • Developed online training programs to reduce the need for in person training across the franchise network, reducing the time needed to get new employees started in their role by 20%. • Developed standardized metrics to show impact and value of training and its effectiveness for the franchise office as well as for franchise owners.• Led change, training, and business analyst teams in the execution of the stakeholder analysis, change strategy development, training need identification, development of change agent/super user networks, along with measurement and monitoring of post go live activities.• Negotiated project deliverables, timelines, and cost by partnering with vendors, enhancing back end infrastructure, supporting 25K employees accessing content, and allowing for responsive design of learning content. • Designed, developed, and launched M.E. University, including marketing, brand strategy, and launch of alternative delivery strategy for programs and continuing education programs, • Consulted and collaborated with senior executives and franchise owners to develop and execute organizational communication strategies in order to educate and engage employees via digital communications, videos, eLearning, etc.

Arlington, Va, Us

Developed infrastructure within engineering organization to enable and support comprehensive and cost-effective learning and talent management strategy. Managed and led teams that designed and executed comprehensive learning strategy that connected business needs with variety of learning solutions for over 6k employees distributed across the globe. • Partnered with internal knowledge leaders to develop internal certification programs for specific engineering disciplines, with several being vetted and supported by external industry organizations. • Responsible for the development and execution of organizational strategies for overall learning and development within engineering, talent identification, high-potential talent development, and digital learning strategies.• Developed and integrated change management plans into learning programs for organizational redesigns, software implementations, and changes to governmental policy and regulation changes. • Identified organizational needs for strategic course development, partnering internally and with external vendors to develop and deliver courses across the United States. • Determined impact of learning programs on employee and business performance by developing, monitoring, and reporting learning metrics and KPI’s. • Implemented cost reduction strategies, reducing spending on learning and development 6%-8% year-over-year through utilizing Six Sigma and Lean Methodologies.• Created organizational change management strategies and plans for culture and structural changes resulting from U.S. government funding changes, as well as to support organizational restructuring efforts.

San Jose, Ca, Us

Collaborated across the global HR function to develop cross-functional turnkey training programs for new call center frontline employees and supervisors, for both domestic and international offices, and to standardize training programs and assessment of employee effectiveness after training. Created internal certification programs for frontline employees and leaders to provide professional development and growth opportunities.

Denver, Colorado, Us

Facilitated new hire onboarding programs locally and across the country for new airport openings; provided one-on-one mentoring and coaching for new employees to ensure operational success in each city.

Master Of Science (M.S.), Organizational Performance

Chief Learning Officer - Clo Accelerator

Bachelors, Organizational Sociology