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Sean Allen Email & Phone Number

Senior Manager, Industry Enablement - New Developments at nbn® Australia
Location: Richmond, Victoria, Australia 12 work roles 7 schools
1 work email found @nbnco.com.au LinkedIn matched
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Current company
Role
Senior Manager, Industry Enablement - New Developments
Location
Richmond, Victoria, Australia
Company size

Who is Sean Allen? Overview

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Quick answer

Sean Allen is listed as Senior Manager, Industry Enablement - New Developments at nbn® Australia, a company with 5893 employees, based in Richmond, Victoria, Australia. AeroLeads shows a work email signal at nbnco.com.au and a matched LinkedIn profile for Sean Allen.

Sean Allen previously worked as Channel Communications & Content Manager - Sales at Nbn® Australia and Manager, Operational Change & Capability - Products at Nbn® Australia. Sean Allen holds Double Diploma Of Vocational Education Training And Design & Development., Adult And Continuing Education And Teaching from Central Institute Of Technology.

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{first}{last}@nbnco.com.au
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Profile bio

About Sean Allen

Learning & Development professional possessing practical and industry knowledge across the telecommunications and Vocational Education & Training (VET). Experience across these industries has enabled me to develop a unique understanding of effective stakeholder management, curriculum evaluation and digital transformation, instructional design, delivery and go-to-market strategies. Highly motivated and passionate in implementing training methodologies and digital enablement solutions that encourages learners to develop and reach their full potential.Core Competencies include: Vocational Education & Training (VET) | Instructional Design | Facilitation & Assessment | Forecasting & Resource Planning | eLearning/Digital Storyboarding (Rise Articulate) | Curriculum Evaluation | Training Strategies | Project Management | Technical Writing | Quality Assurance | LMS Administration, Management & Transformation | HRIS Management | Atlassian JIRA & Confluence Software | Artificial Intelligence (AI) Learning Strategies | Microsoft Office 365 suite | Salesforce CRM | Product Enablement | Go-to-Market and Operational Readiness StrategiesAchievements:• Nominated for the Australia & New Zealand Internet Awards in the category of Access & Digital Skills for the Learn with iiNet Workshops (2014) • Nominated for the Australia & New Zealand Internet Awards in the category of Security and Online Safety for the Learn with iiNet Workshops (2015) • Auckland Virtual Contact Centre nbn training delivery and product roll-out. (2016)• Manila Contact Centre integration and nbn training roll-out. (2016 - 2017)

Listed skills include Call Centers, Training, Employee Training, Training Delivery, and 42 others.

Current workplace

Sean Allen's current company

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nbn® Australia
Nbn® Australia
Senior Manager, Industry Enablement - New Developments
australia
Website
Employees
5893
AeroLeads page
12 roles

Sean Allen work experience

A career timeline built from the work history available for this profile.

Senior Manager, Industry Enablement - New Developments

Current

Melbourne, Victoria, Australia

Accountable for developing, evolving, and executing on Channel and Industry Enablement Strategies to educate customers, our internal sales and customer management teams to support the effective and flawless execution of launch initiatives for key programs needing to reach New Development customers, customer influencers, channel partners and internal teams.

Apr 2024 - Present

Channel Communications & Content Manager - Sales

Melbourne, Victoria, Australia

Own and elevate nbn communications and training content to ensure the industry is equipped with the skills and knowledge to adopt, productise, and maximise nbn service sales performance.

Apr 2023 - Apr 2024

Manager, Operational Change & Capability - Products

Docklands, Victoria, Australia

  • Responsible for driving go to market strategies and process adoption initiatives for new Products, Tools & Services by managing the end-to-end lifecycle of nbn's Retail Service Provider Onboarding Program. This.
  • Project lead the… Show more Responsible for driving go to market strategies and process adoption initiatives for new Products, Tools & Services by managing the end-to-end lifecycle of nbn's Retail Service Provider.
  • Project lead the consolidation and upgrade of two nbn Learning Management Systems into one enterprise grade learning solution which significantly reduces nbn's OpEx and lifted the digital learning capability of the.
  • Provide innovate, integrated and strategic solutions that benefit customers and drive long term value for nbn.
  • Focus on providing the right value proposition for Retail Service Providers, Managed Service Providers and Channel Partners. Show less
Jun 2022 - Apr 2023

Capability & Instructional Design Lead

Melbourne, Victoria, Australia

  • Overseeing all capability needs and activities across the iiNet and Internode brands including various long term strategic initiatives.Key Responsibilities:
  • Leading an international Capability/L&D Team across the Philippines and South Africa.
  • Driving transformational initiatives across iiNet, Internode and TransACT brands.
  • Business Partnering with key stakeholders across channels to deliver effective onboarding programs.
  • Onboarding & Training program… Show more Overseeing all capability needs and activities across the iiNet and Internode brands including various long term strategic initiatives.Key Responsibilities:
  • Onboarding & Training program transformation. Show less
Jan 2022 - Jun 2022

Operational Enablement Manager - Customer, Products & Marketing

Melbourne, Victoria, Australia

  • Continue to evolve and modernise nbn’s Retail Service Provider (RSP) Onboarding & Product Enablement programs through identifying process improvement and utilising existing platforms to ensure an effective and.
  • Enabling learners and RSP organisations to enhance their skill-set and nbn™ knowledge through engaging educational content.
  • Develop learning solutions for business segments and… Show more Continue to evolve and modernise nbn’s Retail Service Provider (RSP) Onboarding & Product Enablement programs through identifying process improvement and.
  • Develop learning solutions for business segments and enterprise propositions.
  • Drive nbn™ product awareness and adoption so organisations are confidently positioned to sell.
  • Instructionally design and build onboarding curriculums such as business nbn™ Satellite Service (BSS), nbn™ Live Chat, Traffic Class 4, Billing, Enterprise TC4 and Regulatory Programs.
Nov 2020 - Dec 2021

Engagement Specialist - Business Sales & Marketing

Melbourne, Australia

  • Identify and develop strategic initiatives to enhance the nbn™ Operational Onboarding & Enablement programs to ensure RSP Go to Market strategies are met and personnel are educationally enabled to interact with nbn™.
  • Design and develop business nbn™ Satellite Service's onboarding program.
  • Transform the nbn™ Ethernet Bitstream Services onboarding program to enhance speed-to-competency deliverables.
  • Implement program… Show more Identify and develop strategic initiatives to enhance the nbn™ Operational Onboarding & Enablement programs to ensure RSP Go to Market strategies are met and personnel are educationally.
  • Implement program enhancements such Facilitate First Order Guidance (FOG) sessions to ensure ordering and activation's competency.
  • Establish engagement strategies for newly onboarded Retail Service Providers
Nov 2018 - Nov 2020

Training & Development - Product Marketing & Human Resources

Perth, Australia

Reporting to the General Manager of Products, key responsibilities include analyzing and reporting on iiNet’s Net Promoter Score (NPS) while identifying gaps in knowledge and developing product modules to help optimise customer experience.

Jan 2018 - Nov 2018

Trainer - Learning & Development

Perth, Australia

Reporting to the Global Learning & Development Manager, key responsibilities included undertaking an organizational training needs analysis of current sales, support and service delivery curriculums to ensure consistency and readiness for the National Broadband Network rollout. Changes to the NBN industry via new innovations were identified to ensure iiNet.

Jul 2017 - Jan 2018

Training Lead - Learning & Development Department - Manila, Philippines Secondment

NCR - National Capital Region, Philippines

Reporting to the Global Learning & Development Manager and the Regional Contact Centre Manager, my key accountability in Manila was to establish a 600 FTE call centre and ensure staff are fully Trained and operational in iiNet systems and processes, along with up-skilling staff in nbn™ access technologies. Other key responsibilities were to identify L&D.

Apr 2016 - Jul 2017

Training Officer - Learning & Development Department

Perth, Australia

Reporting to the Global Learning & Development Manager, my multifaceted role required me to develop, enhance and implement Training strategies, Facilitate Training Sessions and streamline existing systems/processes crucial to the business operations.

Apr 2015 - Apr 2016

Training Associate - Learning & Development Department

Perth, Australia

Lead Face to face Training – In house training delivery for learners to gain the skills needed to work efficiently and effectively in their role.

Sep 2011 - Apr 2015

Service Delivery Specialist

Perth, Australia

Responsible for providing customer service to key business stakeholders across various Westnet products and services. My role specialised in delivering level 2 troubleshooting and analysis to Satellite, ADSL and hardware products. In this role I attained a high Net Promoter Score and customer satisfaction through effective problem solving and soft skills..

Sep 2010 - Sep 2011
Team & coworkers

Colleagues at nbn® Australia

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7 education records

Sean Allen education

Double Diploma Of Vocational Education Training And Design & Development., Adult And Continuing Education And Teaching

TAE50111 - Diploma of Vocational Education and Training TAE50211 - Diploma of Training Design and Development

Certificate Iv In Training & Assessment, Human Resources & Training

Training Services Australia

Elearning Development

Liberate Elearning

Sis30513 - Certificate Iii Sport & Recreation

Afl Sports Ready

Education record

Christ Church Grammar School
FAQ

Frequently asked questions about Sean Allen

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What company does Sean Allen work for?

Sean Allen works for nbn® Australia.

What is Sean Allen's role at nbn® Australia?

Sean Allen is listed as Senior Manager, Industry Enablement - New Developments at nbn® Australia.

What is Sean Allen's email address?

AeroLeads has found 1 work email signal at @nbnco.com.au for Sean Allen at nbn® Australia.

Where is Sean Allen based?

Sean Allen is based in Richmond, Victoria, Australia while working with nbn® Australia.

What companies has Sean Allen worked for?

Sean Allen has worked for Nbn® Australia, Tpg Telecom, Nbn™ Australia, Iinet, and Westnet.

Who are Sean Allen's colleagues at nbn® Australia?

Sean Allen's colleagues at nbn® Australia include Vamsee Krishna Bhaskara, Chamith Subasinghe, Anna (Antje) Seider, Michael O'Callaghan, and Max Downey.

How can I contact Sean Allen?

You can use AeroLeads to view verified contact signals for Sean Allen at nbn® Australia, including work email, phone, and LinkedIn data when available.

What schools did Sean Allen attend?

Sean Allen holds Double Diploma Of Vocational Education Training And Design & Development., Adult And Continuing Education And Teaching from Central Institute Of Technology.

What skills is Sean Allen known for?

Sean Allen is listed with skills including Call Centers, Training, Employee Training, Training Delivery, Customer Experience, Team Leadership, Learning Management Systems, and Coaching.

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