Responsible for leading the design and execution of an enterprise-wide strategic workforce planning capability. This includes collaborating with HR and business leaders to quantify/prioritize critical talent needs and spearheading the design and execution of integrated plans across each stage of the employee life cycle to achieve Cox Auto's "war for talent" strategic objectives. Partners include a broad stakeholder group across Talent Acquisition, HR Business Partners, HR COEs, HR Analytics, and Employment Practices to deliver programs that drive tangible improvements in talent attraction, development, and retention.Example accomplishments include, but are not limited to:- Launched a Career Skills Framework for Software Engineers and Enterprise Application Engineers, to include a SharePoint site with relevant resources, tools, and skill development learning paths. This resulted in a ~50% increase in online training completion when compared to pre-launch stats.- Managed the pilot implementation of outcome-based performance management for Technology employees. As a result of the project, employees were more cognizant of the value their work brought to the organization, were more likely to partner with others to address roadblocks to value delivery, and more frequently collaborated with cross-functional peers to discuss and align their performance goals. - Drafted the competency framework for Cox Automotive's future-state continuous improvement culture, then partnered with Learning & Development, Talent Management, Compensation, and HR Technology for integration.

UNITYio's mission is to help community-serving organizations recruit, develop, and retain diverse, high-performing candidates. As a purpose-driven talent management consulting agency, we specialize in serving law enforcement, government, and non-profit organizations.

- Led the strategic direction of Technician recruitment, development, and retention to address a company and industry talent shortage; Influenced senior stakeholders to adopt an aggressive departmental vision and rolled out a five-year workforce development strategy including specifications for headcount, organizational structure, roles & responsibilities, key projects, and measures of success - Inspired a high performing team of 6 direct and 17 indirect reports; hiring, training, and coaching them to achieve peak performance - Designed and oversaw a multi-year change management strategy to address dated industry-wide compensation practices that were often a key reason for Technician turnover- Managed $4.5M in contracts and budgets; initiated and managed requests for proposals (RFPs)—reviewing and revising contracts, managing vendor performance, and leading quarterly performance meetings - Oversaw creation of candidate assessment battery to identify high-performing apprentice Technicians, resulting in nearly 100% of candidates being hired and increasing revenue generated per candidate by 36% - Achieved operational excellence for MB DRIVE, a 17-week Manufacturer-Specific Advanced Training (MSAT) program in five locations; graduated ~300 students annually, a YOY increase of over 40%- Supervised the scaling of workforce development programs to over 100 high schools and colleges in two years, resulting in an over 30% increase in the recruitment of certified Technicians- Organized partnerships with non-profits and government agencies to attract, recruit, and develop prospects from underserved/underrepresented groups, Veterans groups, and others – creating new candidate sources that have the potential to account for 25% of future hires- Authored a DE&I white paper on attracting women into the Technician career field; championed women-focused talent attraction strategies and increased female MB DRIVE enrollments by 50%

- Led systems team for the support, administration, and enhancement of Mercedes-Benz’s learning technologies—delivering training to 30K+ dealer employees- Realized a 90% department employee engagement score two years in a row, ~15% above company average- Delivered 15+ system enhancement projects, doubling development output over previous year; liaised between IT, instructional design teams, and external vendors to meet business requirements - Replaced 40 legacy applications or features through a training systems’ overhaul, improving the user experience, enabling mobile learning, implementing a microlearning instructional strategy, and improving adherence to IT security policies- Improved responsiveness to customer inquiries by 50% and reduced open IT issues by 75% through a consistent focus on continuous measurable improvement initiatives and system stability KPIs

- Served as internal employee development consultant to identify and close knowledge, skill, and ability gaps- Leveraged blended learning concepts, simulation-based training, skill-based assessments, and data analysis/training evaluations to cut the duration of new hire training for data-entry/billers by 25%- Created interactive e-learning modules using Articulate Studio, Articulate Storyline, and Camtasia; developed blended forklift certification & safety training program that 50% of dockworkers and drivers completed during the first year of implementation- Recorded and edited high-quality video to support various media communications using Adobe Premiere Pro- Designed, launched, and administered company’s first LMS, then served as change manager overcoming adoption challenges, documenting procedures, and resolving system issues- Designed specifications for LMS extensions (ex. automated reporting/enrollments); worked with programmers on design, prioritization, and overall project coordination to ensure completion

- Directed 15 high-performing associates during the inbound & outbound dock operation- Analyzed processes to provide weekly feedback on strategies for achieving measurable, continuous operational improvement, driving record high efficiency improvements six months consecutively - Cultivated a stronger culture to inspire, engage, and motivate team members; achieved 9.7 out of 10 leadership index rating based on employee responses to engagement survey

- Led 50 associates within inbound and pick-up & delivery operations, achieving 99%+ on-time delivery rates