Sales Trainer
Current- Design, develop, and deliver training and coaching on all Homes.com products, including instructor-led in-person and virtual training, e-learning, and a variety of other instructional techniques with a focus on Homes.com and how they relate to other CoStar products.- Design, develop, and deliver onboarding for new Homes.com Sales hires; serve as lead product trainer for multi-week new hire classes; act as a sales coach for multi-week, hands-on pre-production period focused on prospecting, call-coaching, demo feedback and systems utilization.- Work well within the team and across the organization to define learning solutions that address business priorities and bridge gaps in knowledge, competency and skills for salespeople in a variety of roles and with varied levels of experience.- Participate in the design of curriculum (classroom, coaching and continuing education) and performance support tools that build the product mastery required to improve performance in sales for new and existing sales team members.- Work with Sales Learning & Development team members to manage projects, timelines and commitments as well as communication and deployment plans.- Conduct training assessments measuring the accuracy and effectiveness of programs, resources, and tools. Initiate changes based on feedback and/or changes in process.- Partner with internal resources (recruiting, concierge services) with coordination of activities for out-of-town guests as well as booking internal guests/contributors for training sessions.- Keep abreast of Homes.com strategy, industry changes, product enhancements and training best practices to improve and update learning programs accordingly.