Tram Dang

Tram Dang Email and Phone Number

Quality Systems Manager @Willow Innovations | ISO 13485 Lead Auditor | Supply Quality | Process Improvement | Complaint Handling | eQMS | Project Management | Medical Device | IVD | Startup Advisor | Outdoor Enthusiasts @ Willow Innovations, Inc.
Tram Dang's Location
San Francisco Bay Area, United States, United States
About Tram Dang

With over 10 years of experience in the medical device and in-vitro diagnostics (IVD) industry, I am a highly motivated and results-oriented Quality Manager at Willow Innovations, Inc., the company behind the innovative and award-winning Willow breast pump. I have a proven track record of developing and sustaining Quality Management Systems in line with the required regulatory and industry standards, such as FDA CFR Part 820, part 11, ISO 13485, ISO 14791, ISO 10993-1, ISO 62304, and ISO 60601, as well as the business objectives and customer needs.As a certified ISO 13485:2016 Lead Auditor, I strategize quality improvement activities in collaboration with other departments, oversee the internal and external audit programs, and ensure the effective resolution of quality issues and non-conformities. I also leverage my technical skills in software such as Agile, TrackWise, Jama, Jira, Windchill, and Arena, as well as data analysis tools such as Tableau, RStudio, and Excel, to optimize the quality processes and performance. My mission is to drive the culture of quality across the organization and empower the teams to deliver safe, reliable, and user-friendly products that make a positive impact on the lives of mothers and families.

Tram Dang's Current Company Details
Willow Innovations, Inc.

Willow Innovations, Inc.

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Quality Systems Manager @Willow Innovations | ISO 13485 Lead Auditor | Supply Quality | Process Improvement | Complaint Handling | eQMS | Project Management | Medical Device | IVD | Startup Advisor | Outdoor Enthusiasts
Tram Dang Work Experience Details
  • Willow Innovations, Inc.
    Quality Systems Manager (Deputy Management Representative)
    Willow Innovations, Inc. Aug 2021 - Present
    Mountain View, California, Us
    Selected as one of TIME's 25 Best Inventions, the Willow was the first to get rid of the clunky bottles, motors, and cords - and put moms in control. Powerful, comfortable, fully in-bra, and app-connected, our pumps are simply built different. Because you deserve more.• Drive the culture of quality across the organization with the strategic quality plan, adherence of process, while supporting the business objectives.• Develop and sustain the Quality Management System in line with the required regulatory and industry standards (FDA, ISO 13485, ISO 62304, ISO 14791, ISO 60601 and etc.) and business requirements.• Strategize quality improvement activities in collaboration with other departments.• Oversee and lead continuous improvement of Quality Systems, such as Corrective Actions and Preventive Actions (CAPA), deviation, nonconformance, supplier quality (supplier qualification, supplier audit, supplier corrective actions (SCAR)) change management, Internal Audit, External Audit and Inspection Preparation. • Provide training and mentoring to the Quality team members.• Support new and sustaining product development projects as Quality Engineering lead for both hardware and software products.
  • Thermo Fisher Scientific
    Global Quality Engineer Ii
    Thermo Fisher Scientific Nov 2020 - Aug 2021
    Waltham, Ma, Us
    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.• Supported quality engineering needs, coached, and mentored teams to improve quality system management implementation and compliance with quality standards and regulations.• Provided product design review and approval, risk analysis, test method development, and procedures for inspection, testing, and evaluation.• Ensured compliance with ISO 13485, IVDR, and FDA QSR in product development and manufacturing.• Reviewed QC testing results to ensure product specifications compliance.• Managed Complaint Handling, CAPA, and Change Control processes.• Developed Internal Audit Schedule and led internal audits of R&D and MFG labs.
  • Viewray, Inc.
    Quality Project Manager
    Viewray, Inc. Nov 2017 - Jul 2020
    Oakwood Village, Ohio, Us
    ViewRay®, Inc. (NASDAQ:VRAY) shifts the paradigm in cancer treatment with the MRIdian® MRI-guided adaptive radiotherapy system. We're changing radiation therapy for the better with accurate, precise and personalized cancer treatment that no other system delivers, addressing the key limitations of existing external-beam radiation therapy technologies.• Managed CAPA Review Board (CAB) and facilitated root cause analyses.• Launched new strategic initiatives to close major CAPAs in response to audit findings.• Led and supported internal and external audits, ensuring compliance with regulatory requirements.• Successfully supported the transition of QMS documentation and processes to align with MDSAP and ISO 13485:2016.• Transitioned paper-based QMS to a cloud-based Product Life-Cycle Management platform.• Facilitated and launched over 50 training courses, improving training compliance from 85% to over 95%.
  • Activityhero
    Community Ambassador
    Activityhero Aug 2017 - Nov 2017
    Palo Alto, Ca, Us
    ActivityHero is a marketplace for kids' camps and after school classes. We make it easy to find, compare, and register for the activities your kids love!
  • Promex Industries Inc.
    Quality Consultant
    Promex Industries Inc. Jun 2012 - Feb 2014
    Santa Clara, Ca, Us
    Promex, located in Silicon Valley, is an ISO 13485 Medical and ISO 9001 certified microelectronics, semiconductor & advanced packaging and high reliability SMT/PCBA contract assembly service provider for the medical & bioscience, commercial and military markets.• Successfully trained Quality Assurance (QA) and Quality Control (QC) teams on IPC-A-610, achieving a 100% passing rate and full certification for all staff members.• Led the introduction and comprehensive training of the Surface-Mount Technology (STM) and Cleanroom Staff on ISO 13485, ensuring adherence to medical device industry standards.• Conducted internal audit in compliance with ISO 13485 and ISO 9001 standards, identifying and addressing key elements for quality management compliance

Tram Dang Education Details

  • University Of California, Berkeley
    University Of California, Berkeley
    Integrative Biology
  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Ai Essentials: Key Concepts And Opportunities
  • Ucsc Silicon Valley Extension
    Ucsc Silicon Valley Extension
    And Medical Devices
  • Cal Poly Humboldt
    Cal Poly Humboldt
    Strategic Sustainability

Frequently Asked Questions about Tram Dang

What company does Tram Dang work for?

Tram Dang works for Willow Innovations, Inc.

What is Tram Dang's role at the current company?

Tram Dang's current role is Quality Systems Manager @Willow Innovations | ISO 13485 Lead Auditor | Supply Quality | Process Improvement | Complaint Handling | eQMS | Project Management | Medical Device | IVD | Startup Advisor | Outdoor Enthusiasts.

What schools did Tram Dang attend?

Tram Dang attended University Of California, Berkeley, Stanford University Graduate School Of Business, Ucsc Silicon Valley Extension, Cal Poly Humboldt.

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