Tram Vu Email & Phone Number

Garden Grove, Ca, Us

• Handles all aspects of administrative, marketing, and HR work for three pharmacy branches• Oversees the operations of the Supplies Retail and Wholesale Distribution Division • In Charge of online digital marketing including creating contents and setting up advertising campaigns• Provides on-going support to team and conduct meetings• Plans and Execute New Programs, Projects• Assisting Company President in all general operations

Huntington Beach, Ca

• Work closely with multiple owners to strategically implement sales goals and plans in order to achieve increased monetary revenues • Successfully identify operating and personnel problems; resolve and eliminate factors causing loss of revenue which resulted in monthly cost reduction• Provide leadership, training, and skills development to 20+ team members• Consistently monitor business engagement on social media and customer review platforms which helps improve brand reputation and increases store traffic• Effectively resolve customer issues and meet expectations to ensure excellent customer satisfaction• Network and maintain relationship with local businesses and vendors to generate leads and encourage brand marketing• Efficiently handle payroll, recruitment, monitoring and minimizing employee turnover

Torrance, Ca

• Helped team achieve the national Top Skin Care Award 2017 for sales and service growth • Successfully established opening of the new store, fostered and sustained a positive and productive work environment • Supervised and offered support to all staff members in daily duties, meeting sales goals, offering great customer service, and professional growth• Proactively engaged in cross-marketing with local businesses and attended local events to build business exposure and attract prospective clients• Utilized customer feedbacks, sales metrics and performance reports to coach employees and improve performance in various aspects of sales and services• Responsible for human resource management and processing payroll

Downey, California

Bachelor, Finance, Marketing

Education record

Presented with Outstanding Graduate Award Department of Finance and Department of Marketing