Tram Ton Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab, Ca

Calgary, Alberta, Canada

Lebanhmi is a takeaway Vietnamese sub restaurant specializing in authentic Bánh Mì. We focus on delivering fresh, high-quality Vietnamese sub using traditional recipes with a modern twist.● Developed the concept and business model for a quick-service, takeaway Vietnamese sub shop.● Designed and curated the menu, focusing on fresh ingredients and consistent quality.● Oversaw marketing and social media to promote the business and attract customers.● Managed financial aspects, including budgeting, cash flow, and cost control.

Calgary, Alberta, Canada

● Gather large datasets from diverse sources using SQL and preprocess them for accuracy and consistency with Power Query.● Utilize analytical techniques to extract meaningful insights from complex datasets and develop data models to aid in decision-making.● Collaborate with stakeholders to understand data requirements, conduct thorough analysis, and deliver actionable recommendations.

Calgary, Alberta, Canada

Learned and gained proficiency in various programming languages and tools. Here are the technologies and languages I am comfortable working with:● Programming Languages: Python and Scratch● Web Design and Development: HTML, CSS, Bootstrap, JavaScript, and jQuery● Version Control: Git● Front-End Framework: React● Backend Development: Express, SQL, and Firebase● Testing: Test Driven Development using Mocha and Chai● Cloud Computing: Azure● Low-code Development: Microsoft PowerAppsPossess important transferable skills such as effective communication, decision-making, time management, problem-solving, organization, teamwork, and critical thinking.

Calgary, Alberta, Canada

● Developed strong communication skills and built rapport with clients, resulting in an increased level of trust and confidence in the document procedures.● Created a user-friendly document checklist that simplified the process for clients, significantly reducing confusion and frustration.● Efficiently managed and organized client documentation, ensuring all necessary paperwork was completed accurately and submitted on time, leading to a smoother and more efficient application process

● Conducted detailed analysis of customer data to identify preferences and trends, enabling personalized service offerings and fostering strong client relationships, which led to an increase in positive referrals.● Utilized data analytics to track social media engagement metrics and developed content strategies for platforms like Facebook and Instagram. Posted regularly, resulting in a 25% annual increase in online engagement.● Applied analytical insights to refine social media marketing campaigns, targeting specific demographics to boost customer engagement and promote brand loyalty.

● Played a key role in producing over 100 performance reports per year, supporting the sales administration team in tracking metrics and identifying areas for improvement.● Participated in the implementation of streamlined processes and systems, helping to optimize efficiency and ensure the timely delivery of reports to clients and internal stakeholders.● Actively contributed to a collaborative and high-performance culture, helping to increase team productivity and enhance client satisfaction.

● Evaluated and analyzed web content for quality and relevance, implementing SEO best practices to improve visibility and search engine rankings, including keyword research and on-page optimization.● Analyzed web traffic data and user engagement metrics using tools like Google Analytics, generating reports, and providing insights for content improvement and strategy adjustment.● Managed and updated web content using content management systems (CMS), collaborating with content creators and marketing teams to ensure cohesive content strategies and alignment with marketing campaigns.

● Conducted thorough analysis of digital content performance using analytics tools (e.g., Google Analytics) to identify trends, measure effectiveness, and provide actionable insights to improve content strategy.● Implemented SEO best practices, including keyword research and on-page optimization, to enhance content visibility and drive organic traffic, ensuring content is aligned with current digital marketing trends.● Conducted A/B testing on various digital content elements to determine the most effective strategies, optimizing content for better user engagement and conversion rates.

Diploma, Information Technology

Bachelor Of Arts - Ba, English Linguistics And Literature

Certificate Of Full-Stack Web Development