Tram Ton Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

• Lebanhmi is a takeaway Vietnamese sub restaurant specializing in authentic Bánh Mì. We focus on delivering fresh, high-quality Vietnamese sub using traditional recipes with a modern twist.
• Developed the concept and business model for a quick-service, takeaway Vietnamese sub shop.
• Designed and curated the menu, focusing on fresh ingredients and consistent quality.
• Oversaw marketing and social media to promote the business and attract customers.
• Managed financial aspects, including budgeting, cash flow, and cost control.

Calgary, Alberta, Canada

• Gather large datasets from diverse sources using SQL and preprocess them for accuracy and consistency with Power Query.
• Utilize analytical techniques to extract meaningful insights from complex datasets and develop data models to aid in decision-making.
• Collaborate with stakeholders to understand data requirements, conduct thorough analysis, and deliver actionable recommendations.

Calgary, Alberta, Canada

• Learned and gained proficiency in various programming languages and tools. Here are the technologies and languages I am comfortable working with:
• Programming Languages: Python and Scratch
• Web Design and Development: HTML, CSS, Bootstrap, JavaScript, and jQuery
• Version Control: Git
• Front-End Framework: React
• Backend Development: Express, SQL, and Firebase

Calgary, Alberta, Canada

• Developed strong communication skills and built rapport with clients, resulting in an increased level of trust and confidence in the document procedures.
• Created a user-friendly document checklist that simplified the process for clients, significantly reducing confusion and frustration.
• Efficiently managed and organized client documentation, ensuring all necessary paperwork was completed accurately and submitted on time, leading to a smoother and more efficient application process

• Conducted detailed analysis of customer data to identify preferences and trends, enabling personalized service offerings and fostering strong client relationships, which led to an increase in positive referrals.
• Utilized data analytics to track social media engagement metrics and developed content strategies for platforms like Facebook and Instagram. Posted regularly, resulting in a 25% annual increase in online engagement.
• Applied analytical insights to refine social media marketing campaigns, targeting specific demographics to boost customer engagement and promote brand loyalty.

• Played a key role in producing over 100 performance reports per year, supporting the sales administration team in tracking metrics and identifying areas for improvement.
• Participated in the implementation of streamlined processes and systems, helping to optimize efficiency and ensure the timely delivery of reports to clients and internal stakeholders.
• Actively contributed to a collaborative and high-performance culture, helping to increase team productivity and enhance client satisfaction.

• Evaluated and analyzed web content for quality and relevance, implementing SEO best practices to improve visibility and search engine rankings, including keyword research and on-page optimization.
• Analyzed web traffic data and user engagement metrics using tools like Google Analytics, generating reports, and providing insights for content improvement and strategy adjustment.
• Managed and updated web content using content management systems (CMS), collaborating with content creators and marketing teams to ensure cohesive content strategies and alignment with marketing campaigns.

• Conducted thorough analysis of digital content performance using analytics tools (e.g., Google Analytics) to identify trends, measure effectiveness, and provide actionable insights to improve content strategy.
• Implemented SEO best practices, including keyword research and on-page optimization, to enhance content visibility and drive organic traffic, ensuring content is aligned with current digital marketing trends.
• Conducted A/B testing on various digital content elements to determine the most effective strategies, optimizing content for better user engagement and conversion rates.

Diploma, Information Technology

Bachelor Of Arts - Ba, English Linguistics And Literature

Certificate Of Full-Stack Web Development