Christopher Tran Email & Phone Number

Las Vegas, NV, US

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Responsible for initiating operations in new building 250,000 sQ ft facility Training and developing a team of 50 full time associates Supervising a team of 50 associates during peak seasonTasked with implementing and developing SOPs for all outbound functions Maintaining inventory for multiple customers in the outbound area Maintaining daily and weekly.

Las Vegas, Nevada, United States

*Managed large team in palletizing and production planning in an e-commerce environment*Established warehouse mapping guide to increase efficiencies*Established SOP for company standardization and continuity*Worked cross-functionally with logistics team for cycle and inventory counts*Conducted cycle and inventory mapping*Facilitated relationship with.

Las Vegas, Nevada, United States

*Managed overall operations of receiving team and used mental audits to enhance efficiency in an e-commerce environment*Created case quantity system to streamline receiving operationsWorked with senior management to ensure optimum performance and production from the distribution facility*Contributed to the development of an effective work force by.

• Managed and trained a team of 10 team associates
• Provided excellent customer service to encourage customer retention and drivesales
• Used extensive product knowledge to train associates and ensure brandawareness across the board
• Assisted in floor moves, merchandising, maintenance etc. to maintain storeuniformity
• Used KPIs to maintain store productivity and trained associates in areas thatneeded improvement

Las Vegas, Nevada Area

• Developed and implemented on boarding training program for all incominginventory specialists
• Maintained up to $800,000 in product inventory
• Implemented and taught Lean Six Sigma methods to associates for seasonalstock items which boosted productivity, decreased customer wait time, and increased seasonal item sales
• Increased shopper conversion by 10% by consolidating the store layout and increasing sellable product visibility
• Strengthened store Loss Prevention protocol and mentored team on procedureswhich decreased LP by 4%

Las Vegas, Nevada Area

• Guided team of 10 associates in a high stress environment and exceeded daily receiving goals by up to 30%
• Outperformed peers and was nominated for the Safety & Lean team lead
• Restructured incoming freight by streamlining the SKU labeling and receiving process, thus boosting team efficiency
• Designed and facilitated training programs for associates which targeted bestpractices for receiving efficiency, safety in the workplace, and performing and submitting audits
• Collaborated with manager during hiring/firing phase of incoming/outgoingemployees

Las Vegas, Nevada Area

• Directed small team of 4 and surpassed daily shipment KPI by 80%
• Awarded Employee of the Month for outperforming peer customer satisfactionand sales goals
• Resolved customer inquiries and improved customer satisfaction by maintainingpositive communication and informing them about product information
• Spearheaded an initiative to restructure the stockroom based on corporatestandards which improved inventory visibility
• Forecasted workload for seasonal changes and advised management on scheduling needs

Education record

Associate'S Degree, Criminal Justice And Corrections

High School/Secondary Diplomas And Certificates