VnShop - Category Management- Books & Stationery- Fashion

Portfolio: Park Hyatt Saigon Hotel, Park Hyatt Casino, D1 Concept, Accor (Novotel, ibis, Sofitel, Movenpick...)1. Key Account Operations:- Quoted and negotiated competitive prices with customers.- Managed orders, prepared operational notes, and ensured flawless fulfillment for customers.- Gathered and processed customer feedback for every order.- Collaborated with operations teams to optimize service delivery for key accounts. 2. Key Account Growth and… Show more Portfolio: Park Hyatt Saigon Hotel, Park Hyatt Casino, D1 Concept, Accor (Novotel, ibis, Sofitel, Movenpick...)1. Key Account Operations:- Quoted and negotiated competitive prices with customers.- Managed orders, prepared operational notes, and ensured flawless fulfillment for customers.- Gathered and processed customer feedback for every order.- Collaborated with operations teams to optimize service delivery for key accounts. 2. Key Account Growth and Re-engagement:- Spearheaded the development of the company's key account portfolio by analyzing data to identify high-value customers and propose upselling opportunities. - Leveraged customer insights to upsell new product categories and offerings through targeted meetings.- Developed and implemented campaigns to re-engage dropped customers and drive upsell opportunities with existing clients.3. Initiatives Management:- Established new processes to streamline feedback collection and optimize shipping, product, and service quality.- Led the Futurelog project as the main PIC. Show less

1. Account Management:- Cultivated and maintained strong brand relationships by fostering open communication and building trust.- Partnered with brands to optimize their Shopee performance through in-depth analysis and strategic collaboration.- Provided regular performance reports and scheduled meetings to keep brands informed and engaged.- Leveraged market research and trend analysis to identify new opportunities and develop customized growth plans for brands.2. Campaign… Show more 1. Account Management:- Cultivated and maintained strong brand relationships by fostering open communication and building trust.- Partnered with brands to optimize their Shopee performance through in-depth analysis and strategic collaboration.- Provided regular performance reports and scheduled meetings to keep brands informed and engaged.- Leveraged market research and trend analysis to identify new opportunities and develop customized growth plans for brands.2. Campaign Management:- Successfully pitched brands on joining platform packages by crafting compelling proposals, including data-driven sales projections.- Ensured seamless campaign execution by collaborating effectively with stakeholders to deliver exceptional results.3. Programs & Initiatives Management:- Spearheaded the identification and implementation of new initiatives with potential to benefit the brand portfolio.- Conducted thorough research on program pitching strategies and brand targeting to ensure program success.- Developed comprehensive mass communication materials and streamlined processes to equip the team for efficient and effective brand pitching. Show less

1. Increased company profitability by:- Negotiating and closing deals with clients, exceeding sales targets- Analyzing market trends to propose customized marketing solutions that aligned with client operations capacity and budget.- Collaborating with the marketing team to develop impactful campaigns for diverse clients in the F&B, health & beauty (H&B) sectors.2. Provided ongoing support throughout project lifecycles by:- Generating regular reports to track progress and… Show more 1. Increased company profitability by:- Negotiating and closing deals with clients, exceeding sales targets- Analyzing market trends to propose customized marketing solutions that aligned with client operations capacity and budget.- Collaborating with the marketing team to develop impactful campaigns for diverse clients in the F&B, health & beauty (H&B) sectors.2. Provided ongoing support throughout project lifecycles by:- Generating regular reports to track progress and measure campaign effectiveness.- Proactively identifying and resolving client challenges to ensure project success.- Building and maintaining strong client relationships through consistent communication and follow-up, exceeding client expectations.***Brands Portfolio: Toocha, Busan Korean Food, Burger Dia Bay, Bun Cay Thai 2 Thuan, Thai Sumo Show less