Elvis Tran Email & Phone Number

Buford, Georgia, United States

• Successfully led a team consisting of 10+ members to perform above company standards consistently.
• Maintained at least a 98% customer satisfaction by adapting quickly and finding creative solutions to problems arising from last-minute call outs, customer complaints, employee mistakes, and other unforeseen.
• Enhanced overall store performance by being a point-of-contact for all fellow team members and a leading role model for all to follow.
• Keeping all team members accountable for their actions and ensuring that customer satisfaction, employee work-life-balance, and company growth are the main priorities.
• Passed ServSafe certification test to ensure safe and healthy food and beverage preparation in the workplace.

Buford, Georgia, United States

• Multi-tasking from kitchen to work floor to ensure that all customers receive their orders as accurately as possible.
• Ensuring that all work machinery is working properly, and all work food items (tea, utensils, etc.) are prepped and ready for usage by team members.
• Support the back of house staff with food prep (if needed) and handling customer disputes when a customer is dissatisfied with their order(s).

Snellville, Georgia, United States

• Generating $200+ in revenue for club organization.
• Contributing to sales during a period where sales were at its lowest and turning the club organization’s net profits from a negative to a positive.
• Interacting with customers and ensuring that they have a unique experience that is tailored towards them.