Sourcing vendor w competitive pricesReply to emails from customers and factories and deal with problemsCommunicate in Mandarin w Chinese factories to solve problemsManage/training QC team to check quality issues from sample to mass productionReview samples and make review reports to the United StatesFollow up on the replacement parts/swatches/samples to be shipped by the factoryFollow up the factory schedule and reply to the delivery date of the orderFollow up on factory update related testing/expired test reports as well as bedding licenseSend inspection report to the customerInput/upload new products to PLM systemFollow up the carton layouts, manuals, and labels of new products and send them to the US team for confirmationCommunicate with FedEx/DHL to deal with customs clearance and delivery issues if neededAccompany with customers once arrvied VietNam