Our team at TownePlace Suites by Marriott thrives due to our commitment to exceptional service, where my role as Night Auditor has sharpened my expertise in the Fosse system and honed my problem-solving skills. With a deep understanding of hospitality operations, I've successfully implemented strategies that enhance guest experiences from check-in to check-out.In my previous role as a Student Helpdesk Technician at College of DuPage, I provided excellent customer service by handling phone calls for password recovery, website/email issues, and troubleshooting. I also set up computers, maintained computer stations, and assisted with printing, all while ensuring a clean and organized work environment.Currently expanding my technical capabilities through an Information Technology program at Southern Illinois University, I am mastering networking principles and troubleshooting tactics. This educational journey complements my on-the-job performance, where my dependability and readiness to assist are the cornerstones of our team's success.I'm passionate about delivering top-notch hospitality and technical support, and my work ethic speaks for itself. Let's connect and explore how I can contribute to your network!