Andy Tran Email & Phone Number

Canada

Toronto, Ontario, Canada

Current Employment

Nassau, New Providence, The Bahamas

• Responded to customer inquiries and gathered user feedback to provide best-in-class customer service
• Supported engineers in process improvement, reducing initial response times to customer inquiries by 75%
• Maintained a database of technical documents and optimized the onboarding process for 5 team members

Vancouver, British Columbia, Canada

• Co-led a team of 27 specialists to provide patient care, responsible for executing strategies to meet sprint goals
• Worked closely with 4 provincial health authorities and the BC Centre for Disease Control as a key liaison

Vancouver, British Columbia, Canada

• Delivered lab results and provided isolation directives to over 1,000 patients affected by COVID-19
• Streamlined the standardized call script and reduced patient call times by 45%, from 15 to 8 minutes

Vancouver, British Columbia, Canada

• Partnered with a team of engineers, architects, and artists on 3 simultaneous project ideas
• Collaborated with a master glassblower to create an art piece based on simulated-lightning strikes

Vancouver, British Columbia, Canada

• Supervisor: Mark J. MacLachlanThesis: Understanding the Self-Assembly Process of Cellulose NanocrystalsFunding: NSERC CREATE Nanomaterials Science & Technology
• Investigated chiral nematic self-assembly in developing cellulose nanocrystal thin-films
• Formulated polymer/liquid crystal blends and demonstrated a mechanically-induced sensor
• Lab and analytical equipment manager for the MacLachlan Materials division

Vancouver, British Columbia, Canada

• Portfolio Sample: https://shadingbook.artstation.com/
• Designed and published 2 journal cover pieces to Advanced Materials and Inorganic Chemistry
• Coordinated 4 scientific communication workshops for students focused on 3D modeling and graphic design

Vancouver, British Columbia, Canada

• Inorganic Chemistry Demonstrator for 3rd Year undergraduate students in Chemistry (2017-2019)
• General Chemistry Lecturer for 1st Year undergraduate students in Life Sciences (2015-2016)

Vancouver, British Columbia, Canada

• Coordinated two UBC Chemistry recruitment events for 22 prospective graduate students
• Planned and organized department facility tours for analytical equipment and liaised with administrative staff to resolve scheduling conflicts

Kanazawa, Ishikawa, Japan

• Explored templating strategies to develop a proton exchange membrane for fuel-cell technologies
• Measured proton conductivity using electrochemical impedance and solid-state NMR spectroscopy

Boston, Massachusetts, United States

• Optimized cosmetics formulations using metal nanoparticles embedded in a matrix using sol-gel processes
• Prepared monthly research updates for 3 lead cosmetics formulations and presented to collaborators at BASF

Hamilton, Ontario, Canada

• Supervisor: Kalaichelvi SaravanamuttuThesis: Rapid, Switchable Self-trapping of Laser Light in a Spiropyran-functionalized Hydrogel
• Discovered a reversibly self-trapped light beam (nonlinear optics) in a spiropyran-based hydrogel
• Calibrated, maintained, and safely handled an optical setup containing a 532 nm laser

Hamilton, Ontario, Canada

• Polymerized styrene of varying molecular weights through radical polymerization
• Characterized polystyrene using gel permeation chromatography/size exclusion chromatography

Doctor Of Philosophy - Phd, Materials

Supervisor: Prof. Mark J. MacLachlan Thesis: Understanding the Self-Assembly Process of Cellulose Nanocrystals: Towards Chiral Photonic.

Bachelor Of Science (Honours) - Bsc, Chemical Biology

Supervisor: Prof. Kalaichelvi Saravanamuttu Thesis: Rapid, Switchable Self-Trapping of Laser Light in a Spiropyran-Functionalized Hydrogel