Traneisa Singh Email & Phone Number

Boca Raton, FL, US

Davie, Florida, United States

• Reviewed and interpreted physician orders. Detected therapeutic incompatibilities.
• Ensured medication is prepared and dispensed by partner pharmacies.
• Monitored drug therapies. Advised interventions.
• Completed pharmacy operational requirements by organizing and directing technicians' work flow. Verified preparation and labeling of pharmaceuticals by partner pharmacies. Verified order entries, charges, and.
• Answered questions and requests of health care professionals providing pharmacological information. Counseled patients on drug therapies reported in DI system.
• Reported Adverse Drug Reactions and Product Quality Complaints to drug manufacturers for quality and tracking purposes.

• Managed the only 24-hour Walgreens in Palm Beach County that was the highest grossing location.
• Collaborated with the Pharmacy Manager and Store Manager with relevant corporate health initiatives and organization goals.
• Successfully served as the lead for COVID-19 clinics, coordinating patient care, managing logistics, and implementing safety protocols to ensure efficient operation during the pandemic.
• Performed retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services.
• Hired and supervised new technicians and provided training/coaching to the team.
• Developed strong relationships with customers by anticipating customer needs and proactively offering services or products.

Boca Raton

• Maintained a strong relationship with both new and existing customers to provide the best customer service.
• Created technician schedule to assist the pharmacy manager
• Managed insurance claims and resolve customer complaints in a professional and timely manner
• Organized and managed health related files

Boca Raton Florida

• Participated in the process design, knowledgebase documentation and implementation for new processes and procedures assumed by the HR Shared Services Contact Center.
• Responded to queries regarding HR policy and procedures, benefits, employee records, compensation, employee relations, talent management, recruiting, compensation, HRIS and payroll.
• Identified and proposed changes and enhancements to procedures and documentation to limit the need for future escalation.

Florida

• Utilized product knowledge and effective selling skills to influence targeted health care professionals (HCP), consumers and pharmacies.
• Ensured all information was accurately collected into data system, guaranteeing data integrity.
• Maintained adherence to HIPAA compliance guidelines at all times.

Singapore

• Developed new method of employee headcount tracker.
• Organized confidential employee data.
• Planned employee opinion surveys and analyzed results.
• Maintained job descriptions ensuring accurate and current information.

Doctor Of Pharmacy (Pharm.D.), Pharmacy

Activities and Societies: NCPA

Mba, Business Administration And Management, General

Bachelor Of Science (B.S.), Biology, General

Minor in Psychology