​- Serve as a representative of the university, consistently promoting a positive image - Collaborate with international teams to assist incoming international students in clarifying their academic path or adapting to university life - Support events promoting cultural understanding among diverse student groups

● Achievement: Successful rebranding. Website reconstruction completion. Online event series organization with 200+ attendees per workshop. Online course system development and launch.● [1] Technical skill: Strategic Planning, Market Analysis, Project Management (Basecamp, Gantt Charts), Budgeting and Financial Analysis, Data Analysis and Reporting, Workflow Optimisation - Developed and executed strategic plans in line with the organization's mission and market trends, including launching online courses. - Formulated rebranding and website reconstruction strategies based on Director's goals. - Collaborated on budgeting and financial analysis, shaping pricing policies for online/offline courses and services. - Fostered strong relationships with key stakeholders, including clients, partners, press, and suppliers. - Established and optimized workflows within the course consultancy department.● [2] Soft skill: Flexibility, Leadership and Team Management, Problem-Solving, Time Management - Effectively conveyed critical company information from directors to employees. - Actively participated in project implementation and director-assigned tasks.

● Achievement: 10%+ improvement in all campaign results. 10-year-old website interface modernization. Online payment facility construction. ● [1] Technical skill: Strategic Planning, Market Analysis, Project Management (Infinity, Gantt Charts), Product Development (Axure, Figma), Data Analysis and Reporting - Planned and coordinated with other departments, including the Social, SEO, Digital, Design, DA, and IT departments, to execute campaigns on the online news platform. - Executed market research for new media advertising products and pricing adjustments. - Conducted market research and competitor analysis to generate weekly, monthly, quarterly, and annual reports for the Ministry of Information and Communication of Vietnam. - Built the whole SOP and guideline materials of Online Visibility Channel Development. - Collaborated with cross-departments and partners to improve the company website’s UX/UI and develop new online features.● [2] Soft skill: Leadership and Team Management - Conveyed the needs of Executive Board to other departments.