● Manage HR budget and work with Department Heads for annual headcounts planning ● Advise Department Heads on talent strategy● Manage talent acquisition process● Manage total rewards policies ● Lead performance management and employee engagement programs● Coach middle managers on leadership development● Handle and resolve employee conflicts and ethical issues at work● Build and manage relationship with local authority● Conduct annual HR compliance/standards self-audit

● Lead L&D Managers of IHG hotels in Vietnam to ensure consistency in training standard● Manage L&D budget ● Design & keep track annual training plan● Develop & implement talent development strategies● Manage performance management program● Design & conduct courses including Leadership Development ,Train The Trainer, Brand Service, Sales Skill, Orientation● Manage & engage colleagues to use e-learning system● Run employer branding activities ● Be in charge of Annual Future Leader Recruitment● Support training activities for pre-opening hotels● Manage internship program● Run employer branding activities through corporation with universities

● Manage hotel training budget● Design & keep track annual training plan● Manage the internship program ● Deliver training programs to meet the business needs and priorities● Review and update course materials annually ● Lead Future Leaders recruitment project