Trang Nguyen Email & Phone Number

Amsterdam, Nh, Nl

Netherlands

SIGNIFY IS FORMERLY PHILIPS LIGHTING• Curated and deployed strategic HR learning curriculum to HR employees using 70-20-10 philosophy. Provided clearer and more standardized approach.• Organized and facilitated virtual and in-person employee engagement events on well-being, timemanagement, diversity and inclusion, and so on. Average Net Promotion Score (NPS) equalled 65.• Coached peers on delivering interactive, engaging, and measurable online training sessions.• Managed different vendors to provide various learning interventions to employees, i.e. webinar training, knowledge base, social learning.• Introduced new Learning Experience Platform (LXP) to 15,000 employees worldwide, creating a social learning culture. Active user reached 60% after 6 months launched.• Migrated and re-organized content from an old Learning Management System (LMS) to a new one within 3 months. Mitigated risks and maintained back-ups for smooth transition. Received good feedback from colleagues and customers.• Repackaged marketing materials to create bite-sized learning contents for customers. Reduced 30% work time while keeping same level of satisfaction.

Amsterdam Area, Netherlands

• Set up and continuously engaged a network of 150 worldwide employee ambassadors to drive thechange in mindsets and behaviors relating to McKinsey’s Organizational Health Index. Increased theindex from third-quartile to first-quartile in one year.• Coordinated 2 times per year a 5-day Leadership development programs for 20-60 top seniors taking place in Europe and the USA. Partnered with Korn Ferry and Harvard Business School in terms ofcontent. High satisfaction and NPS on average over 75.• Ran process improvement project on Leadership development programs using LEAN methodologies.• Created a standardized toolkit to run such program in 3 continents. Removed duplicated work and saved 20% of work time.• Handled operational excellence regarding efficiency and effectiveness of Head of Talent and Head of Learning calendars, team meetings, team communication with total extended team of 110 employees. High satisfaction from both leaders and team members.

Hanoi, Vietnam

• Launched new office in Hanoi, Vietnam. Created guidelines for sales, administration, and logistic to align with company’s standards; generated job descriptions and acquired talents through social media, jobboards and personal network.• Negotiated and signed 5 contracts of €1,500 each with potential business partners to provide science classes and science camps for children under age 15.• Led 40 employees to organized 6 special science events for 200 children under age 15.

Hanoi, Vietnam

• Led a team of 7 employees and interns to implement multi-media marketing activities budgeted €20,000 per year to promote and recruit new students for international qualifications programs: ACCA, CFA.• Represented Hanoi University at 5 university talks and fairs to introduce university programs to highschoolers. 2,000 people per talke and 20,000 people per fair.• Consulted 3 student clubs on their activities proposals; coached their HR teams on recruiting and training new members.

Hanoi University, Hanoi, Vietnam

• Liaised with educational, governmental organizations and NGOs to ensure success of program activities and legal stay of 20 American students per 6 months.• Organized and supported social, educational, and cross-cultural activities for American and Vietnamese students (weekly field trips, institutional visits, team-building activities).

Hanoi

• Created and followed up branding project plans for multiple customers.• Provided on average 40 creative ideas on brand names, brand positioning phrases in Vietnamese and English for each customer.

Master'S Degree, Human Resources Studies, Graduate With Distinction

Thesis topic: Cross-cultural study on work-family conflict: differences between Dutch and Vietnamese employees

Exchange Student, Leadership Enrichment And Regional Networking (Learn) Programme

Bachelor Of Science (Bsc), Finance And Banking

Activities and Societies: Vice-President, Hanoi University Faculty of Management Youth Union Co-founder, “Motopool” Environmental Project.