Trang Dang Email & Phone Number

Canada

 Selling and introducing our produce for the customer Organizing and preparing product as a closing shift Supporting customers and co-workers

Hanoi, Vietnam

 Found potential customer and persuaded them to buy company products, helped the company found more ten new customers during three months internship. Assisted and answered customer’s questions before and after the deal. Received good assessment from customers. Introduced the company’s products and promotion event to new customers, sent and answered email from clients Assisted the marketing team with their marketing activity by finding precise information about target customers, a market as well as competitors. Received high recognization from the marketing team. Utilized excel ability to assist the import and export department to prepare the invoice and packing list for normal products. Improved the productive of the department for 15%.

Hanoi, Vietnam

 Owned a fashion shop for two years with stable net income around $ 1300 per year. Hired and trained new employees, helped them working independently and contributing more to the shop. Found and maintained high-quality resources of products with the lowest cost, created a high reputation for the shop and gained more loyal customers with more than 300 people followed the shop’s page on Facebook. Conducted promotion strategies like offer discount on specific days or discount for new and loyal customers or large quantity of order to boost the sale about 25%. Created a good relationship with employees, suppliers and customers.

Hanoi, Vietnam

 Worked with 30 customers per day Provided the best customer service, dealing with customer complain and receive high customer satisfaction. Introduced or recommended to customers about new items or our promotion Took part in promotion activity of shop, helping shop’s promotion event approach a great number of customers. Assisted company sell products directly in store as well as online by writing advertising to promoter company’s products via Facebook or some online webs such as Lazada, Shopee,...and boost the company’s sell by 20%. Coached for new employees in the shop, helping them adjust fast with the new working environment.

Master'S Degree, Mba

Bachelor'S Degree, International Business