Trang Hong Doan Email & Phone Number

Waltham, MA, US

San Francisco Bay Area

Greater Boston Area

• As a Data Linguist for Japanese language customers of Alexa, my role focuses on speech and language data, primarily in the areas of phonemic transcription and general language expansion deliverables. Some of the tasks.
• Provided in-depth data analysis to improve the accuracy and functionality of the service.
• Contributed to feature design by extending existing annotation schemas and localizing new features
• Created, reviewed and tested Japanese source data for Natural Language Understanding artifacts
• Assisted Customers (Language Engineers and Research Scientists) on software tool improvements.

Tokyo, Japan

• Managed and collaborated with a global team of writers and editors to create quality content and meet deadlines
• Conducted market research on cultural appropriateness of information in consumer product articles for the target audiences
• Developed content strategy and analyzed website performance by using Google Keyword Planner and Google Console
• Proofread, fact-checked, and edited articles submitted by writers; published 352 articles in 12 months, and increased monthly active users from 100 (4/2018) to 300,000 (12/2018).

Tokyo, Japan

• Established and developed relationships with overseas universities, IT firms, publishers and bookstores
• Communicated with educators to identify learners` needs and provided foreign language learning solutions
• Conducted market research about worldwide publishing industries and planned and assisted executives in business trips to South East Asian and European countries

Tokyo, Japan

• Evaluated student performance, kept records, and reported progress in learning

Shinjuku, Tokyo

• Advised international students on matters related to immigration regulations, job-hunting, and cross-cultural issues
• Administered and assisted with intercultural training and orientation programs for international students
• Maintained detailed immigration records, performed intricate immigration processing and ensured institutional compliance with student immigration regulations

Master'S Degree, Intercultural Communication

Bachelor Of Arts - Ba, International Politics And Intercultural Communication

Exchange Program, Public Communication And Community Development