Trang Tran Email & Phone Number

• Led a team of 3 designer & researchers to improve the user experience for Atlas Agent’s first launch• Identified 9 core features for the MVP, making strategic decisions through comprehensive user research & user interviews• Collaborated with top executives, business advisors, and team leads to define UX strategies with business priorities• Spearheaded the research for the documents flow that shape the design of the progress tracker & document management space for both the listing’s agents & their clients • Designed & delivered 2 user waitlist landing pages that generated 105+ unique user leads within 3 months

• Led the design implementation for the newly redesigned website for Sparkling Pools of Texas, managing a cross-functional team of 1 designer and 2 engineers, generating 45+ leads and clients within 4 months • Conducted market & competitive analysis to help the local business build a market strategy to penetrate the market, resulting in a 30% increase in sales, & potentially increase in partnership with their suppliers

Seattle, Washington, United States

Seattle, Washington, United States

• Facilitated client’s meetings to foster transparent communication between the company’s CEO & design team• Demonstrated leadership by aligning the team on visual guidelines & user interface during design studio• Developed design systems including UI kit, component library, & high-fidelity digital web-based prototype• Redesigned client’s portal with accessible sidebar navigation & task list, to improve usability & productivity, via Figma• Tested the prototype across multidisciplinary teams incl. developers, product designers, & General Assembly’s instructors

Full-time immersive program in UX/UI design consisting of 480+ hours of study, practice, professional training, and mentorship. Executed end-to-end UX/UI design processes for six projects from the user research phase through UI design, prototyping, usability testing, iteration, and stakeholder presentation; worked fully remote with teams using Agile methodologies and iterative development.

Bellevue, Washington, United States

• Fostered relationships with families to understand patient’s pain points, needs, & concerns while devising potential solutions to enhance patient satisfactions which resulted in a ~3% + monthly increase in new patients• Facilitated effective communication across interdisciplinary teams & other healthcare professionals • Led administrative & clinical teams of 6+ to efficiently manage patient care tasks that resulted in seamless patient’s experience for 150+ families/month

Seattle, Washington, United States

• Presented a 30-minutes public tour- My Favorite Things Tour- for 40+ museum goers & administrative staff• Conducted in-depth research on forthcoming installation to develop engaging label cards for the artworks• Published an Object of the Week blog by leveraging comprehensive research and understanding of the artwork

Bachelor'S Degree, Art History, Criticism And Conservation

Activities and Societies: University of Washington's Pipeline Project- Franklin's High School's Tutor Award: Dean's List of Winter 2018.

User Experience Design Immersive, Design

High School Diploma, Mathematics, Graduated Gpa: 3.9

Activities and Societies: Gordy Guide, JV Volleyball, After School Activities Assistant at Saint Matthews ChurchGraduated GPA: 3.9.