Trang Tran Email & Phone Number

• Led a team of 3 designer & researchers to improve the user experience for Atlas Agent’s first launch
• Identified 9 core features for the MVP, making strategic decisions through comprehensive user research & user interviews
• Collaborated with top executives, business advisors, and team leads to define UX strategies with business priorities
• Spearheaded the research for the documents flow that shape the design of the progress tracker & document management space for both the listing’s agents & their clients
• Designed & delivered 2 user waitlist landing pages that generated 105+ unique user leads within 3 months

• Led the design implementation for the newly redesigned website for Sparkling Pools of Texas, managing a cross-functional team of 1 designer and 2 engineers, generating 45+ leads and clients within 4 months
• Conducted market & competitive analysis to help the local business build a market strategy to penetrate the market, resulting in a 30% increase in sales, & potentially increase in partnership with their suppliers

Seattle, Washington, United States

Seattle, Washington, United States

• Facilitated client’s meetings to foster transparent communication between the company’s CEO & design team
• Demonstrated leadership by aligning the team on visual guidelines & user interface during design studio
• Developed design systems including UI kit, component library, & high-fidelity digital web-based prototype
• Redesigned client’s portal with accessible sidebar navigation & task list, to improve usability & productivity, via Figma
• Tested the prototype across multidisciplinary teams incl. developers, product designers, & General Assembly’s instructors

Full-time immersive program in UX/UI design consisting of 480+ hours of study, practice, professional training, and mentorship. Executed end-to-end UX/UI design processes for six projects from the user research phase through UI design, prototyping, usability testing, iteration, and stakeholder presentation; worked fully remote with teams using Agile.

Bellevue, Washington, United States

• Fostered relationships with families to understand patient’s pain points, needs, & concerns while devising potential solutions to enhance patient satisfactions which resulted in a ~3% + monthly increase in new patients
• Facilitated effective communication across interdisciplinary teams & other healthcare professionals
• Led administrative & clinical teams of 6+ to efficiently manage patient care tasks that resulted in seamless patient’s experience for 150+ families/month

Seattle, Washington, United States

• Presented a 30-minutes public tour- My Favorite Things Tour- for 40+ museum goers & administrative staff
• Conducted in-depth research on forthcoming installation to develop engaging label cards for the artworks
• Published an Object of the Week blog by leveraging comprehensive research and understanding of the artwork

Bachelor'S Degree, Art History, Criticism And Conservation

Activities and Societies: University of Washington's Pipeline Project- Franklin's High School's Tutor Award: Dean's List of Winter 2018.

User Experience Design Immersive, Design

High School Diploma, Mathematics, Graduated Gpa: 3.9

Activities and Societies: Gordy Guide, JV Volleyball, After School Activities Assistant at Saint Matthews ChurchGraduated GPA: 3.9.