Trang Ngo Email & Phone Number

Singapore

Singapore

-Leveraged advanced data analysis techniques within a healthcare team to extract valuable insights encompassing patient experiences, drug perceptions, treatment dynamics, and healthcare provider (HCP) perspectives. Transformed this data into actionable recommendations that contribute to the enhancement of patient outcomes and informed decision-making processes.- Collaborated across teams to develop AI-powered solutions, providing scalable patient experience insights and comprehensive HCP profiles. Contributed to a 20% rise in client retention rates.- Employed Tableau and AI outputs to create user-friendly dashboards for complex healthcare data.

Singapore

- Delivered strategic insights across diverse sectors, leveraging internet-sourced big data, including areas such as F&B, beauty, public housing, and more.- Distilled complex data into actionable summaries, optimising communication plans, and refining audience targeting to drive impactful outcomes.

Singapore

London, England, United Kingdom

- Creating a warm and interactive environment by providing expert guidance on health, fitness, and product information, leading to successful sales closures. Addressing daily inquiries and assisting customers with professionalism and courtesy.- Earning remarkable success within the store team, achieving near-perfect scores of 100% across multiple KPIs.

Hanoi, Hanoi, Vietnam

- Created, managed and developed content for clients operating in household, food & beverage, and cosmetic sectors across various company platforms, encompassing Facebook, Instagram, and the Lozi app.- Collaborated closely with the marketing team to analyse post engagement metrics, utilising insights to fine-tune content strategies and elevate performance outcomes.

Hanoi, Hanoi, Vietnam

- Social Media Management:Managed Adidas Originals' Facebook and Instagram content strategy, spotlighting products, offers, and events to target audiences.Analysed performance metrics and produced reports for content strategy optimisation.- Public Relations (PR):Planned event advertising, including media outlets and visuals.Collaborated with influencers and online media for successful Adidas Originals store grand openings.

Master'S Degree, Marketing

Studied marketing strategy, digital marketing, market research, and brand management, with a strong focus on practical application.

Bachelor'S Degree, International Communication

Studied core subjects including international communication, public relations, cultural diplomacy, media strategic planning, globalisation.