Trang Thu Email & Phone Number

District 3, Ho Chi Minh City, Vietnam

1. Partnership Management- Oversee and nurture partnership channels, establishing and fostering strong relationships with key partners. Directly involved in negotiations concerning policies, working methodologies, responsibilities, and commission structures, ensuring mutual benefits.- Develop and implement streamlined workflows to efficiently track, monitor, and enhance lead generation and conversion from source partnerships. Maintain seamless collaboration between the company and partners.- Package contract templates, collaboration plans, procedures, processes, and regulations into a cohesive toolkit, facilitating future partnership endeavors.2. Internal Operations and Strategies:- Conceptualize and build a comprehensive dashboard for real-time performance tracking of sales representatives and teams. Key metrics include revenue, deal closures, KPI achievement, average deal size, conversion rates, learning and development progress, contribution to organizational goals, and adherence to regulatory guidelines.- Propose, develop, and enforce internal policies governing departmental responsibilities, commission structures, and incentives for revenue generated through source partnerships.- Spearheaded the creation and implementation of new pricing strategies for two core product categories: Financial Products and Data Services.

Hanoi, Hanoi, Vietnam

Project Director Assistant, Partnership Specialist 08/2022 – 02/2023● Created project sales proposals and documents, and managed the collaboration with stakeholders and project timeline.● Developed collaboration procedures and effective performance reviews to optimize resources and increase working efficiency.Project: Expansion plan to a new market (Technology Security)● Conducted desk research and in-depth interview with experts to explore the technical security market, to identify the target market.● Proposed the market and strategic report and built a detailed investment plan in technology security.● Built a list of potential partners, and connected, and negotiated price and collaboration methods.

- Managed communication with stakeholders to identify project needs and goals.- Managed timeline and reported to the CEO on project schedule and progress. - Led initial research and assess the feasibility of potential projects.* Project: SSStutter – Fashion Retail Company – Business Process Optimization Project- Conducted in-depth expert interviews and desk research to explore the fashion retail market in Vietnam, analyzed financial statements and employee performance reports to identify weaknesses.- Coordinate with managers (sales, warehouse, accounting) to understand collaboration procedures and determine actual requirements on Sales Management Software.- Proposed new business operating procedures to optimize cost and increase working efficiency and guided the client’s team in implementing new procedures. - As a result, both operating costs and salary costs decreased by 20%.* Project: Trong Veo’s – Local Cosmetics Brand – Corporate Restructuring Project- Interviewed the client's team, collected insight and analyzed to find out clients’ problems.- Proposed corporate restructuring plan which included the implementation of new business procedures, and recruited new trainees for the client.- Built a recruitment campaign in 2 months, successfully attracted more than 200 CVs, outperformed 30% initial target and finished the project 15 days ahead of the project timeline. - Developed training program for new trainees, followed up, and supported the client's BOD with assessment procedures.

Hanoi, Vietnam

- Used a social listening tool (SMCC) to crawl data from social media and digital electronics magazines, processed and made reports.- In charge of 3 main sectors in monthly and quarterly reports for Huawei which assessed brand strength and warned of any potential media crisis.