Trang P.

Trang P. Email and Phone Number

Senior Director Product and Insights, Experience and Engagement @ Adobe
345 Park Avenue
Trang P.'s Location
Sunnyvale, California, United States, United States
About Trang P.

I am a product owner experienced in new businesses and emerging markets with industry experience in education, e-commerce, and advertising. I thrive in fast-paced environments where I can wear different hats and make significant contributions towards driving new products and growing the business. My organizational skills, attention to detail, and willingness to tackle any necessary tasks have helped me establish a track record of "getting things done".I am passionate about and have had great success building outstanding and collaborative teams, and developing people.Working for a year in Tanzania was an exceptionally rewarding experience because I could leverage my professional expertise to build meaningful products that have positive social impact. I have strong interests in finding career opportunities that combine my product experiences in building v1 products, with my interests in international development, and my desire to make positive social contributions.Specialties: product strategy, product management, project management, program management, mobile, advertising, eCommerce, emerging markets

Trang P.'s Current Company Details
Adobe

Adobe

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Senior Director Product and Insights, Experience and Engagement
345 Park Avenue
Website:
adobe.com
Employees:
51
Trang P. Work Experience Details
  • Adobe
    Senior Director Of Product And Insights, Experience And Engagement
    Adobe Dec 2018 - Present
    San Jose, Ca, Us
    • Currently leading a team of product managers and insights analysts, responsible for helping Adobe’s customers find the tools, resources, and support they need to succeed with Creative Cloud• Introduced and scaled multi-lingual conversational AI capabilities to customer experience workflows• Evolved Customer Experience Insights and Voice of the Customer programs to identify opportunities toimprove self-service and product experiences. • Modernized customer experience platforms including CRM, omni-channel platform, and data platforms, contributing to increased operational excellence and productivity gains
  • Adobe
    Director Product Management
    Adobe Aug 2015 - Present
    San Jose, Ca, Us
  • Vietnamese American Scholarship Foundation
    Executive Director, Founder
    Vietnamese American Scholarship Foundation Apr 2003 - Present
    • Founded a 501(c)(3) nonprofit dedicated to empowering young Vietnamese American leaders• Defined mission statement and operating model for organization• Worked closely with donors to establish programs to address needs of specific student segments and to reward or incentivize key behaviors• Launched marketing initiatives to increase student awareness of foundation's programs and offerings
  • Apollo Lightspeed
    Vp Of Product
    Apollo Lightspeed Apr 2013 - Jun 2015
    Phoenix, Az, Us
    Apollo Lightspeed is the innovation arm of Apollo Education Group. The Lightspeed team is focused on helping people gain skills and prove skills to advance their careers.• Led product and engineering team through tighter adherence of scrum best practices, and championed closer collaboration between teams • Groomed and prioritized backlog, and ran scrum process, achieving higher velocity and better predictability with each sprint• Established new data science function, including recruiting and hiring first data scientist• Managed team of product managers, designers, and a data scientist to reimagine the user experience of the alpha product, to provide a more engaging and data-rich experience• Defined and delivered brand new user experience on a completely new technology stack in 3 months• Spearheaded integration of user testing tools, such as Optimizely, Google Analytics, UserTesting.com• Conducted product due diligence for merger and acquisition considerations
  • Accenture
    Senior Manager
    Accenture Aug 2004 - Apr 2013
    Dublin 2, Ie
    • Led Stanford recruiting initiatives targeting engineering majors; increased offer acceptance rate 90%• Established and managed key executive-level client relationships at critical account• Initiated and planned mentoring programs and employee engagement activities focused on career development and employee retention• Managed teams of consultants working across various business operations functions, including product strategy, business intelligence, customer support, and operations
  • Ebay, Global Expansion And Cross Border Trade
    Product Marketing / Program Manager
    Ebay, Global Expansion And Cross Border Trade Feb 2012 - May 2012
    • Developed user testing strategy for new e-commerce experience in emerging markets• Established program management framework and functions to support cross-functional coordination between legal, marketing, product management, inventory management, customer service, and trust and safety teams• Identified and prioritized product requirements gaps against business goals• Trained business and operational teams on product changes and new e-commerce experience
  • Paypal
    Mobile Product Strategy Consultant
    Paypal Oct 2011 - Dec 2011
    San Jose, Ca, Us
    • Helped define mobile payments product strategy for North America business unit based on existing capabilities, market trends, and competitive landscape• Developed business capabilities map and assessed current maturity of product and business functions, as input into overall product strategy and roadmapping exercises
  • Accenture Development Partnerships
    Technology Program Manager
    Accenture Development Partnerships Dec 2010 - Sep 2011
    • Technology program manager responsible for assessing information needs of contract farming implementation for Tanzania cotton sector• Devised and oversaw process to collect and digitize information for 600,000 small holder farmers• Developed product strategy for smallholder farmer services, including strategy to utilize mobile technology
  • Ebay Adcommerce
    Product Strategy Lead
    Ebay Adcommerce Nov 2008 - Dec 2010
    San Jose, Ca, Us
    • Developed product strategy and product roadmap for new advertising network which served 5.7B impressions/day• Prioritized product features and managed product roadmap to capitalize on market opportunities and trends, meet the needs of advertisers, and support internal sales and business operations teams• Represented voice of customer and championed user experience and usability throughout design process
  • Ebay Adcommerce
    Product Manager
    Ebay Adcommerce Nov 2005 - Oct 2008
    San Jose, Ca, Us
    • Defined product requirements for digital ad serving/relationship marketing platform delivering over 2 billion impressions per day, servicing over 25 different sites• Defined product requirements for e-commerce platform which moves $62 billion in merchandise each year. Focus areas included shopping carts, checkout features, billing and pricing engines• Managed project prioritization, scope verification, design, and development processes to ensure timely delivery• Managed vendor relations and led on-shore and off-shore delivery teams• Collaborated with content managers and user experience designers to ensure positive user experience and consistent product branding
  • Cisco Systems
    Business Readiness Coordinator
    Cisco Systems Oct 2004 - Nov 2005
    San Jose, Ca, Us
    • Business Readiness Analyst and Coordinator for Oracle 11i ERP systems upgrade• Developed, managed, and provided training for Transition Team’s cut-over execution play book and assisted in contingency planning across 7 work flows and over 20 critical applications

Trang P. Skills

Product Management Program Management Strategy E Commerce Analytics Business Analysis Mobile Devices Online Advertising Crm Entrepreneurship Product Strategy Mobile Payments Product Marketing Business Development Emerging Markets

Trang P. Education Details

  • Stanford University
    Stanford University
    Computer Science

Frequently Asked Questions about Trang P.

What company does Trang P. work for?

Trang P. works for Adobe

What is Trang P.'s role at the current company?

Trang P.'s current role is Senior Director Product and Insights, Experience and Engagement.

What is Trang P.'s email address?

Trang P.'s email address is tp****@****obe.com

What is Trang P.'s direct phone number?

Trang P.'s direct phone number is +165038*****

What schools did Trang P. attend?

Trang P. attended Stanford University.

What are some of Trang P.'s interests?

Trang P. has interest in Cooking, Collecting Antiques, Electronics, Ballroom Dancing, Volunteerism, Cycling, Fine Dining, The Arts, Travel, Collecting.

What skills is Trang P. known for?

Trang P. has skills like Product Management, Program Management, Strategy, E Commerce, Analytics, Business Analysis, Mobile Devices, Online Advertising, Crm, Entrepreneurship, Product Strategy, Mobile Payments.

Who are Trang P.'s colleagues?

Trang P.'s colleagues are Arvind Sridhar, As Anara, Steven Xu, Armaan Thakur, Irshad Sheikh, Tom Payne, Mega Print.

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