Trang Doan Email & Phone Number

Grant-Valkaria, FL, US

Florida & Texas

• Executes the high service standards and exceed guest/tenant/customer/vendor/regulator/contractor/investor expectations and holding all employees accountable to adhering to company service, quality and cleanliness.
• Accomplishes human resources objectives by recruiting, selecting, orienting, scheduling, and reviewing performance of all staff
• Resolves associate conflict & behavioral challenges through one-on-ones and progressive discipline
• Effectively enforces company policies and procedures
• Achieves operational objectives by preparing and completing action plans, implementing productivity, quality and standards of service
• Resolves conflict through service recovery and implements change when necessary

Houston, TX

• Developed Heart Center Research/Research Affinity Groups annual goals and objectives for financial and operational performance in conjunction with the Director and the Chair. Implemented metrics for continued.
• Reviewed and monitored revenue and expense transactions on a monthly basis to ensure they are recorded in the proper department, account, project and fund code. Determined and applied cost allocations of employees with.
• Worked with the Research Institute and Physician Organization to oversee/coordinate principal investigators time/effort allocations & research productivity/
• Overseen foundation account activity to ensure spending plans are followed, transfers occur as planned and spending is compliant.
• Ensured accruals are processed properly on a monthly basis.
• Prepared necessary journal entries with appropriate supporting detail.

Houston, Texas Area

• Helped foster public trust and built community, grantors and contributor support by being compliance and providing quality financial report.
• Provided financial information (Income Stmt, Balance Sheet, Cashflow stmt, Financial Ratios, etc) to the board in conjunction with the management team.
• Saved $100k/yr by changing to a better professional employer organization and benefits without the unnecessary ancillary \ services.
• Monitored and controlled billing to third parties and collection efforts of receivables. Increased net pt revenue of $175k/yr by outsourcing billing and collection.
• Safeguarded assets. Optimized supply chain solutions with the purchasing of inventory system.
• Developed and monitored $4 million budgets (including regulatory, internal management, and capital)

Houston, Texas Area

• Assisted/advised the Chair, Director and Managers, when necessary as an advocate of the department’s (Main OR, ASC OR, ASC PACU, Sterile Processing, Surgery Scheduling, Matls Mgmt, Admin) needs and goals in budget.
• Monitored consolidated budget (i.e, prepare, review, analyze variance reports reflecting division financial status, consult with division and institution-wide personnel for the ongoing maintenance and reconciliation of.
• Introduced ImageNow upgrade that allows the retrieval of up to 200 invoices at one time and reduced the retrieval time of one cost center from 11hrs to 3hrs.
• Streamlined Status of Cost Center reporting that consolidates Lawson, PeopleSoft and GL information.
• Maintained charge description master for technical fees, perform billing and revenue analysis.
• Monitored/reviewed and controlled expenditures; identified and resolved financial control and/or audit issues.

Houston, Texas Area

• Collaborated with Division of Surgery, Division of Anesthesia & Critical Care and Perioperative of Enterprise’s chairman, directors, managers, Quality Performance Improvement Analyst, and IT, in addition to.
• Interacted with the IT team for new systems upgrade and testing, sustainable applications and reports creation.
• Produced and distributed weekly, monthly and quarterly financial and statistical reports to division and institution-wide personnel, with on-going consideration of decision support information.
• Performed personnel strategic planning and analysis and assessed department needs for administrative support; this includes evaluation/assessment of surgeon and program needs for administrative and clinical support.
• Supervised, trained, and mentored Financial Analyst, Accountant II, and Accounting Specialist.
• Assisted in preparing, justifying, and administering the department’s IT/Regent/Operating/Capital Annual Budget, and IT/Operating Forecast.

-Provided administrative support to the Manager, such as maintaining status of collateral assets, complying data and reports, resolving data discrepancies and reconciling daily cash flow.-Prepared monthly and payment reports for clients, auditors, underwriters, and investors.-Ran hypothetical reports for Collateral Manager to ensure compliance with the.

-Utilized PeopleSoft and FINAPS financial and accounting system for data entry and audit.-Researched, corrected, and applied coding to vouchers as necessary for compliance with University regulations.-Performed financial verification of invoices, purchase order vouchers, and travel vouchers prior to payment.

-Licensed in Life, Accident, Health & HMO (Group 1) and Variable Contracts (Series 6 & 63) and participated in marketing and selling investment products/services (Mutual Funds, IRA, VUL). -Assisted prospective clients and new associates in resolving and improving financial situations.-Processed, maintained, and followed up portfolios for both existing and.

-Participated in setting up the accounting system using Excel.-Assisted with general accounting functions; maintained general ledger entries, handled A/P, A/R, and recorded operating cost and sale revenue.-Audited and maintained adequate gardening inventories to meet the demands.

Graduate Executive M.B.A

B.B.A, Accounting And Latin American Studies