Thao Tran Email & Phone Number

Singapore

Singapore, Singapore

Drive sales through maintaining and up-selling existing large key accounts• Conduct market research on new potential clients and generate new business opportunitiesthrough leads• Work with clients’ C-level and senior management leadership team to build long termrelationship• Perform all aspects of selling/closing a project• Develop quotes and proposals for clients• Responsible for the solicitation of project documents and information• Respond to complaints and resolve issues to the customer’s satisfaction• Maintain sales quota for each quarter and year as provided• Key achievement: 140% monthly meetings KPI; Managed on average of 15 projects a quarter

• Manage the entire sales cycle from finding a client to securing a deal• Cold call potential customers and building relationships• Arrange meetings with clients on required• Develop quotes and proposals for clients• Follow up swiftly on sales enquiries and sending out information• Work closely with other teams to develop new business• Research the market and identifying potential target customers • Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation• Negotiate agreements and keep records of sales and data

Singapore

• Planned and executed projects or hospital initiatives• Performed financial and administrative quality control to ensure accuracy and timeliness inprocessing hospital bills• Liaised via phone calls and emails with international insurance companies, i.e Cigna, AIG,Aviva, Prudential, etc on billing arrangements• Made frequent phone calls to patients, patients’ next-of-kin to follow up with bill outstanding settlement• Managed end to end admission and discharge to ensure patients’ satisfaction• Provided bill estimation and financial counselling• Worked with patients’ HR department for letter of guarantee and payments• Monitored and handled big-sized bills and payment e.i half a million-bill size• Key Achievements: Reduced more than 20% bad debts for the hospital. Trained new hires to improve efficiency of the department

Singapore

• Organized over 10 events for the Vietnamese community in SIM and the whole Singapore. These included “VietFresher Orientation Camp”, “VNC Camp” and “International Student Night”.• Strengthened good relationships between Vietnamese and international students in the Institute, and promoted the Vietnamese’s culture to international friends.• Was selected as the representative of Vietnamese Student Community in SIM

Vietnam

• Performed monthly financial review, aiding in consolidating invoices and analyzing business results, both eletronically and manually. • Coordinated with multi-functioned financial stakeholders for credit terms. • Gained a deep understanding of the Vietnamese petrolium industry.

Bachelor Of Science (Bsc), Banking And Finance

Diploma, Management Studies